Summary
Overview
Work History
Education
Skills
Languages
References
Timeline
Generic
NAVYINTHIRAN PARAMASHIVAM

NAVYINTHIRAN PARAMASHIVAM

Summary

Graduate from University in the maintenance field and would love to work in an organization that provides me with ample opportunities to enhance my skills and knowledge along with contributing to the growth of the organization.

Overview

16
16
years of professional experience

Work History

Project Coordinator

Bok Seng Logistics Pte Ltd
10.2023 - Current
  • Kept projects on schedule by managing deadlines and adjusting workflows.
  • Supervised multiple projects from project start through delivery by prioritizing needs and delegating assignments.
  • Enhanced team collaboration through regular meetings, fostering a positive work environment for increased productivity.
  • Liaised between departments to facilitate communication and keep appropriate parties updated on project developments.
  • Managed budgets effectively, ensuring resource allocation was optimized for maximum project success.
  • Tracked hours and expenses to keep project on task and within budgetary parameters.
  • Other supporting role :

1. Lifting supervisor

  • Minimized risk of accidents through the diligent enforcement of safe working practices among all crew members.
  • Conducted thorough pre-lift meetings with crew members to review safety protocols and clarify roles in the upcoming operation.
  • Improved workplace safety by conducting regular equipment inspections and maintenance for all lifting equipment.
  • Worked closely with personnel, customers, and contractors to resolve problems.

2. Forklift Operator

  • Safely loaded and unloaded trucks using appropriate forklift attachments, reducing the risk of accidents or injuries.
  • Kept warehouse clean and organized by removing debris and returning unused pallets to designated areas.
  • Transported goods between warehouse locations according to shipment and storage needs.

3. RIgger/Signalman

  • Assisted crane operators in making critical decisions regarding lift strategies while maintaining open lines of communication throughout the process.
  • Communicated with equipment operators to accomplish smooth and efficient transports.
  • Performed load calculations, ensuring the safe and effective execution of lifting operations.

Loss Adjuster

Darmani Adjusters & Investigators (M) Sdn Bhd
03.2020 - 10.2023
  • Maintained up-to-date knowledge of industry regulations, trends, and emerging issues through continuous professional development courses.
  • Developed comprehensive reports detailing claim findings, supporting efficient decision-making processes.
  • Managed high caseloads effectively while maintaining quality standards and adhering to strict deadlines.
  • Negotiated fair settlements, balancing the interests of both policyholders and the insurance company.
  • Collaborated with legal counsel on litigated claims, providing necessary documentation and evidence to support case resolution efforts.
  • Evaluated subrogation opportunities against responsible third parties for effective cost recovery.
  • Contributed to fraud detection efforts by identifying suspicious patterns in claims submissions and reporting potential cases of insurance fraud for further investigation.
  • Reason for leaving: better work-life balance

Customer Service Officer- Technical Support

Siccom (MSC) Berhad
06.2015 - 02.2020
  • Answering customer questions to learn about their situation
  • Asking questions to get a better idea of what might be wrong
  • Diagnosing and providing clear advice on what the user can do to solve their problem
  • Logging information about the correspondence into the company's system to keep a record of actions
  • Maintaining composure and a positive attitude during difficult situations
  • Knowing when it's time to pass the customer to a supervisor, repair expert, or another appropriate team member for further assistance
  • Basic salary : 2300.00
  • Reason for leaving : Look forward for better opportunity.

Enforcement Officer

Certis Cisco
04.2013 - 03.2015
  • Issue summons to the public who violate rules, such as smoking in prohibited areas, urinating, and spitting in public places.
  • Self-motivated, with a strong sense of personal responsibility.
  • Skilled at working independently and collaboratively in a team environment.
  • Managed time efficiently to complete all tasks within deadlines.
  • Reason for leaving : 2 years contract only

Customer Service Officer- Automotive Spare Parts

World mobile centre, MSC Cyberpoint Johor
06.2009 - 02.2013
  • Supervises all vehicle spare parts detailed, ensuring that each customer is informed of the vehicle's spare parts warranty details, maintenance requirements, and features, particularly those related to safety.
  • Introduces customers to service and parts personnel, indicating shop location and hours of operation.
  • Follows up with all sales and warranty customers within 48 hours to ensure customer satisfaction.
  • Develops and monitors the results of a dealership customer service questionnaire.
  • Implements customer satisfaction programs.
  • Strives for high ranking on manufacturer surveys. Monitors results frequently.
  • Informs salespeople of their individual performance scores and makes suggestions for improvement as needed.
  • Other tasks as assigned
  • Basic Salary RM 1900.00
  • Reason for Leaving : Office relocated.

Education

Certificate - Computer Assembly And Repair Technology

University Putra (UPM)
05.2009

Skills

  • Microsoft Word, Excel, Power Point, Access
  • Communication Skills
  • Pingging Network

Languages

English
Malay
Tamil

References

1.  Mr. Suraj,

 Email:  suraj.subra77@gmail.com,  

Contact: +60 16 7274454,  SCICOM SDN BHD


2.  Mr. Anthony,

Email: segathony-32@gmail.com,

Contact: +60 18 3636224, DARMANI ADJUSTERS


3. Mr. Kumar,

Email: ananda.kumar@bokseng-ipl.com,

Contact: +65 97301400, BOK SENG LOGISTICS


                  

Timeline

Project Coordinator

Bok Seng Logistics Pte Ltd
10.2023 - Current

Loss Adjuster

Darmani Adjusters & Investigators (M) Sdn Bhd
03.2020 - 10.2023

Customer Service Officer- Technical Support

Siccom (MSC) Berhad
06.2015 - 02.2020

Enforcement Officer

Certis Cisco
04.2013 - 03.2015

Customer Service Officer- Automotive Spare Parts

World mobile centre, MSC Cyberpoint Johor
06.2009 - 02.2013

Certificate - Computer Assembly And Repair Technology

University Putra (UPM)
NAVYINTHIRAN PARAMASHIVAM