Navvya Gokul
Summary
Driven Diploma in Commerce student with past leadership experience as Vice-President of a CCA. Contributed to team success through initiative in organizing activities and developed skills in collaboration, problem-solving, and communication by representing the school in competitions.
Overview
2
2
Languages
2
2
years of professional experience
Work History
Intern
RMA CONTRACTS PTE LTD
8 Kaki Bukit Ave 1, #05-05, Singapore 417
10.2025 - 02.2026
- Assisted in preparing and reviewing contract documents for accuracy and compliance.
- Utilized software tools for data entry and document management, ensuring efficient workflow processes.
- Participated in team meetings to discuss contract progress and address potential issues proactively.
- Supported staff members in their daily tasks, reducing workload burden and allowing for increased focus on higher-priority assignments.
- Sorted and organized files, spreadsheets, and reports.
- Gained hands-on experience in various software programs, increasing proficiency and expanding technical skill set.
- Developed organizational skills through managing multiple tasks simultaneously while adhering to strict deadlines.
- Prepared project presentations and reports to assist senior staff.
Gate Access Official
Formula 1 Singapore Airlines Singapore Grand Prix 2024
50 Cuscaden Road, #06-02 HPL House Singapore 24972
09.2024 - 09.2024
- Monitored gate access, ensuring safety and security for all event attendees.
- Conducted thorough inspections of tickets and credentials for entry validation.
- Assisted in managing crowd flow, enhancing guest experience during peak times.
- Collaborated with security personnel to address any incidents or emergencies efficiently.
- Provided clear directions and information, facilitating understanding of event protocols.
- Adapted quickly to changing situations and guest needs throughout the event duration.
Customer Service Representative
Digiphoto Entertainment Imaging
4012 Ang Mo Kio Ave 10, #07-04, Tech Place 1
11.2023 - 01.2024
- Assisted customers with inquiries, delivering tailored product information and support to enhance their experience.
- Resolved customer complaints through effective communication and problem-solving techniques.
- Resolved customer complaints using effective communication and problem-solving techniques, ensuring customer satisfaction and loyalty.
- Collaborated with team members to streamline service delivery, contributing to improved customer satisfaction.
Education
Diploma - Commerce
Curtin University
10 Science Park Road, The Alpha, Science Park II, 06-2028
Diploma - Business Administration (HR)
ITE College East
10 Simei Ave, Singapore 48604705-2026
Changkat Changi Secondary School
23 Simei Str 3, Singapore 52989401-2024
Skills
- Teamwork and collaboration
- Quick learner
- Fast learner
- Problem-solving
- Multitasking and organization
- Project management
Languages
English
Bilingual or Proficient (C2)
Hindi
Upper intermediate (B2)
Accomplishments
CCSS
- Received the Model Student Award
- Received the Student Council Service Award
- Received Certificate of Appreciation in recognition for my valuable contribution as a Student Leader
- Was selected to attend A Day in Court Student Seminar for Student Council (from State Courts).
ITE College East
- Appointed as a Green Ambassador [Year 1, August 2024]
- Recipient of Merit Prize in #CityinNatureSG Video Challenge [Year 1, 7 Sept 2024]
- Represented CCA in the SAFRA Creator of the Year Competition [Year 2, 15 March 2025]
- Represented CCA in the SG60 Photo Exhibition held in ITE College Central [Year 2, 11 July 2025]
- I have a total of 106 enrichment hours excluding school hours [As of Year 2, 2025]
References
Course Advisors from ITE College East:
Mr Simon Seetoh: simon_seetoh@ite.edu.sg
Mr Aaron Soo: aaron_c_w_soo@ite.edu.sg
Ms Balsam Yong: balsam_f_s_yong@ite.edu.sg
Ms Masni Mohd Maideen Sahip: Masni_Mohd_Maideen@ite.edu.sg
Timeline
Intern
RMA CONTRACTS PTE LTD
10.2025 - 02.2026
Gate Access Official
Formula 1 Singapore Airlines Singapore Grand Prix 2024
09.2024 - 09.2024
Customer Service Representative
Digiphoto Entertainment Imaging
11.2023 - 01.2024
Diploma - Commerce
Curtin University
Diploma - Business Administration (HR)
ITE College East
Changkat Changi Secondary School