Summary
Overview
Work History
Education
Skills
Accomplishments
Languages
Community Service
Expected Salary
Availability
References
Timeline
Generic

Navjeet Kaur

Singapore

Summary

Motivated database executive with over 3 years of experience in fundraising and donor data management. Skilled in optimizing data processes using tools like Raiser's Edge to ensure accuracy and efficiency in gift processing.

Overview

7
7
years of professional experience

Work History

Database Executive

WWF-Singapore
01.2022 - Current
  • Provide daily troubleshooting and support to extended departments within the fundraising team, offering guidance and assistance as needed
  • Collaborate on data cleaning efforts for gift schedules and updates, ensuring accurate and efficient processing of donations.
  • Identify and remove incorrect phone numbers from donor records in the database
  • Contribute to the creation of ad-hoc reports for specific campaigns, including mid-year and year-end appeal
  • Update contact information for donors and potential donors as necessary to ensure effective communication
  • Assist in the monthly capture and processing of Do Not Call and Do Not Mail requests, maintaining compliance with donor preferences
  • Support the uploading of leads for calling into platforms like Raiser's Edge and ContactSpace
  • Accurately record outcomes from calling leads and ensure these results are imported back into Raiser's Edge for tracking purposes
  • Serve as a liaison between various departments within the fundraising team to facilitate communication and collaboration.
  • Prepare month-end reconciliation reports for face-to-face donation signups to support commission preparation
  • Generate donor reports for the agency to assist with commission calculations
  • Provide backup support for the data team during peak periods to ensure continuity of operations

Administrative Assistant

SG Enable
06.2021 - 12.2021
  • Provide support in processing Enabling Mark applications made by organisations
  • Liaise and correspond with various stakeholders including organisation representatives and external consultants managing the Enabling Mark applications for each organisation
  • Provide support in workshop management (including data entry and verification of participants details)
  • Provide support in research efforts and review the training roadmap for the disability sector

Executive Officer (Aftercare Division)

Yellow Ribbon Singapore
01.2019 - 12.2020
  • Participated in planning meetings, including distributing agenda and taking minutes.
  • Supported in planning, management and execution of annual seminar, including procurement of logistics required.
  • Supported research and development efforts to create new framework and processes.
  • Performed market scans for latest fundraising methods and trends, including researching grant opportunities.
  • Supported in the development of fundraising campaigns on crowdfunding platforms.
  • Supported in the planning and implementation of fundraising events, including composing content for various platforms.
  • Collaborated with senior leadership to identify funding objectives and devise workable development plans.
  • Prepared collaterals for fundraising events such as EDMs, newsletters, catalogues, information sheets and bid forms.


Education

Diploma - Maritime Business

Singapore Polytechnic
04.2018

Certificate - Humanitarian Affairs

Singapore Polytechnic
04.2018

GCE 'O' Levels -

Ngee Ann Secondary School
12.2015

Skills

  • Proficient in Microsoft Office
  • Raiser's Edge management
  • Organizational support skills
  • Data integrity management

Accomplishments

  • Special Achievements Award (2014)
  • Edusave Merit Award (2012 / 2013)
  • Certificate of Merit for Outstanding Performance in English Literature (2010)
  • Edusave Scholarship Award (2010)

Languages

English
Malay

Community Service

Community Mentor for Life Community Service (2016 - 2017), Volunteer Mentor for Beyond Social Services (2016 - 2017), Events Volunteer at Catholic Welfare Services (2013 - 2017), Class Leader in Singapore Polytechnic (2016), Class Chairperson (2012 - 2014), Overseas Community Project in Cambodia (2013)

Expected Salary

$3,500 (Negotiable)

Availability

1 month notice

References

Available upon request

Timeline

Database Executive

WWF-Singapore
01.2022 - Current

Administrative Assistant

SG Enable
06.2021 - 12.2021

Executive Officer (Aftercare Division)

Yellow Ribbon Singapore
01.2019 - 12.2020

Certificate - Humanitarian Affairs

Singapore Polytechnic

Diploma - Maritime Business

Singapore Polytechnic

GCE 'O' Levels -

Ngee Ann Secondary School

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Navjeet Kaur