Navien Nair
Summary
Highly motivated person who is capable of demonstrating and express strong working ethics, creativity and technical abilities as IT engineer in various given position. Ability to have the flexibility to adapt in any given situation and position as my resume can proof my track record. Looking forward to work with IT professionals actively engaging in Active Directory, Windows Servers and etc related field to solidify and achieve my career and personal goals.
Overview
4
4
years of professional experience
1
1
Certification
Work History
SOS Technology Engineer
General Electric Company
11.2023 - Current
- Assisting and implementing server patches
upgrade and maintenance to ensure the
scalability, reliability and availability of the
resources. - Keeping tracks of all the IT assets that belongs to GE
and vendor. - Ensure all the vendor assets are replaced for new
devices to keep up with the vendor warranty
policy. - Provided technical expertise with IT manager and
vendors during implementation of various IT
related project to ensure smooth operation of IT
infrastructure. - Collaborate and actively involved with vendor to
ensure leased IT assets are in running condition.
Acting as an Onsite Engineer, assisted to all employees of GE related to IT issues. - Knowledge of beginner to advance IT
troubleshooting skills employees of GE related to IT issues.
Advisor, IT & Service Operations
Dell Technologies, Cyberjaya
11.2021 - 11.2023
- we are the Endpoint Operation to ensure
escalated ticket from desktop, technical and
other engineering team gets resolved. - Ensure smooth deployment of additional VDI
resources to all of DELL's client. - Assist in making and creating knowledge article
on how to troubleshoot VDI issues from user's end. - Ensure VDI cluster are in available state and
immediate action on the images that have issues
to be allocated. - Ensure all the hosted servers have no network related errors.
- Regular migration activities of cluster of VDI into
another domain as part of maintenance and
bookkeeping. - Good knowledge on Windows server 2019 and
2022 - Represent endpoint team to resolve critical issues
of P1 and P2 with MIM (Major Incident
Management
Product Data Analyst
Steelcase
07.2020 - 09.2022
- Prepared and validate each and every customer
order with necessary data to be exported to
manufacturing plant, validate new customer's
order such as style, additional feature and etc - Ensured & checked the customer order
specification and made sure the orders were
correct. - Keeps tabs on future updated and guidelines.
Education
Bachelor of Science - Computer Application Specialized in Data-Analytics
JAIN University
Bangalore, India08.2019
High School Diploma -
KDU College
Malaysia, Penang07.2014
Skills
C Programming
Python
C
Java
Tableau (Data Analytics)
Hadoop (Data Analytics)
Network Troubleshooting
Oracle MySQL
Adobe After Effect
Certification
2014 : Oracle MySQL
Languages
English
Advanced (C1)
Malay
Upper intermediate (B2)
Additional Information
- Nationality : Malaysian
- Visa Type : Work Permit (Expires on 10th August 2025)
Reference : Seah Hong Gian (Plant-62 General Electric IT Manager)
Phone : +65 9687 5135
Timeline
SOS Technology Engineer
General Electric Company
11.2023 - Current
Advisor, IT & Service Operations
Dell Technologies, Cyberjaya
11.2021 - 11.2023
Product Data Analyst
Steelcase
07.2020 - 09.2022
Bachelor of Science - Computer Application Specialized in Data-Analytics
JAIN University
High School Diploma -
KDU College
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