Navatha Jetti

Projects : GI Tech Refresh, Collections PayNow & eDDA & Product Propositions

• Responsible for driving projects from initiation to post implementation support (start to end of delivery) following SDLC methodology and ensuring to enforce insurance project management policies and procedures.
• Collaborated with cross- functional teams for reviewing scope, testing scenarios, test cases and helping developers and testers in clearing their doubts about requirements and ensuring delivery plans, objectives and targets are aligned clearly with teams and stakeholders.
• Mentored junior analysts, promoting professional growth through training sessions and constructive performance evaluations.
• Facilitated knowledge sharing among team members by organizing regular training sessions and presentations on relevant topics.
• Acted as key point of contact for all QA aspects of releases by providing QA services and coordinating QA resources internally and externally.
• Improved business processes by analyzing current practices and recommending optimization strategies.
• Used critical thinking to break down problems, evaluate solutions and make decisions.
• Used strong analytical and problem-solving skills to develop effective solutions for challenging situations.

Project: Branches Self Services Banking OMS & Reports

• Participated in regular meetings with cross-functional teams to discuss progress updates, communicate concerns or challenges, and ensure alignment of project goals.
• Reported progress, test metrics and results to project stakeholders.
• Implemented automated testing solutions to reduce manual effort, increasing overall efficiency within QA team.
• Collaborated with development teams to identify, track, and resolve software defects in timely manner.
• Acted as liaison between QA team and other departments such as Development, Customer Support, and Product Management, ensuring effective communication throughout all stages of project lifecycle.
• Developed reports and materials for key stakeholders related to quality goals, progress and challenges.
• Championed quality assurance initiatives within organization by promoting culture of continuous improvement and striving for excellence in all aspects of product development.

Projects: Equities & OSPL Onboarding, Business Mobile Banking App, Digital Banking, OCBC One Token

• Collaborated with cross-functional teams to ensure seamless integration of new features and bug fixes.
• Mentored junior team members, leading to increased productivity and skill development within team.
• Gathered data on integration issues and vulnerabilities, reported findings and recommended improvements.
• Operated under Agile and Scrum frameworks to complete releases and well-organized sprints.
• Tested functional and compatibility of new programs or updates in comparison to existing applications.
• Completed in-depth usability testing on Windows, Android and iOS mobile devices.
• Enhanced user experience by identifying and reporting software defects during testing cycles.
• Ensured compliance with industry standards and best practices throughout entire UAT process.
• Contributed to reduction in production defects by conducting thorough regression tests after each code iteration or bug fix implementation.
• Assisted in test data preparation, contributing to accurate representation of real-world scenarios during UAT sessions.
• Strengthened collaboration among team members through regular status meetings regarding ongoing projects.
• Implemented user acceptance testing with focus on documenting defects, identifying bottlenecks and executing test cases.
• Developed and maintained defect databases for known issues.

Projects: One Touch Mobile Banking, Accounting & Corporate Regulatory Authority [ACRA], E2EE End to End Encryption, Foreign Account Tax Complaints Act [FATCA], ONESIBS- Silver Lake Integrated Banking System.

• Involved in implementation of solution for name screening and entity screening for co-operate banking.
• Collaborating with business stake holders to gather and document requirements for fraud prevention solutions.
• Working closely with technology teams in transitioning the requirements to the designers and ensure a clear and complete understanding of the requirements.
• Defined functional specifications based on the agreed business requirements and performed impact assessment and estimation.
• Supporting user acceptance testing(UAT) and validating solutions fo ensure alignment with business objectivities.
• Collaborating with stake holders to classify the bug fixes accordingly.

Projects: Med-Tech [USA] & Hospital Information Systems [Australia]