NATTKARN PATTANACHOO
Administrative Officer
Bangkok
Summary
Experienced with managing and optimizing office operations to enhance productivity. Utilizes strong organizational and communication skills to ensure smooth workflow and efficient task completion. Knowledge of team collaboration techniques and adaptability in dynamic work environments.
Overview
22
22
years of professional experience
8
8
years of post-secondary education
2
2
Languages
Work History
Administrative Officer-Networks for Peace Project
Family Health International
Bangkok, Bangkok
12.2022 - 02.2025
- Assisted in the preparation of procurement, travel, and other key administrative documents for the NFP Project, ensuring smooth operations and compliance with relevant policies
- To proceed from the beginning of the procurement process, for instance, contact vendors, consolidate quotations, prepare a comparison price sheet, and submit PR in the system
- Receive an invoice and prepare documents for the payment department to further process
- Engage with the entire procurement process up to each task completed
- Responding to travel requests and booking arrangements, assist staff in planning their travel by responding promptly to travel requests
- This includes booking air tickets and hotel accommodations and ensuring that all bookings are in line with organization policies and the traveler’s preferences
- Moreover, assist staff who face difficulties in creating or raising travel requests on a digital system by providing guidance or by directly creating it on their behalf
- Review the travel expense report of staff, make sure they filled out the correct form, and hand in the necessary documents for reimbursement before handing over to the next proceeding
- Acting as event coordination, organized workshops and meetings, coordinating with both internal and external teams to ensure seamless execution of administrative tasks
- Working and preparing from the beginning of the workshop process, contacting vendors (hotels), getting the price proposal, and preparing for a comparison price sheet to align with the procurement policies of the organization
- Act as a key contact person for each workshop arrangement and logistics
- Managed and filed Monitoring and Evaluation (M&E) data into the system, ensuring accurate and timely documentation for future assessments
Administrative Associate - EpiC Project
Family Health International
, Bangkok
08.2019 - 11.2022
- Provided the administrative support to EpiC Project, including the preparation of procurement, travel and other administrative documents
- Coordinated for supporting workshop and meeting organization with internal and external staff on administrative related matters
Marketing Assistant Manager
Laddagardenshop Limited Partnership
Bangkok, Bangkok
04.2018 - 05.2019
- Managed the task and made business plan
- Controlled and coordinated the team inside/outside the organization to work smoothly
Bilingual Secretary to Ambassador
Embassy of the Republic of Colombia in Thailand
Bangkok, Bangkok
06.2013 - 11.2015
- Provided secretarial and administrative support with English and one more foreign language (Thai)
- Involved the use of languages on daily basis and acted as personal assistant to Ambassador
Guest Relation Officer
The Natural Park Public Company Limited
02.2012 - 05.2013
- Planned and coordinated the provision of friendly, efficient services to tenants
- Built and maintained positive relationships with all internal tenants and guests to anticipate their needs, handle tenants require and solve problems
- Management responsibilities can include overseeing office staff, maintenance workers, contractors and other staff involved with the property
Food and Beverage Assistant
Hilton Hotel
09.2008 - 07.2011
- Company Overview: Bracknell in United Kingdom
- Welcomed customers in and arranged the appropriate seating
- Clearly communicated what was on the menu before accurately taking orders and then prompt delivering them
- Accepted reservations over the telephone by using an excellent telephone manner
- Ensured that any complaints were quickly resolved to the satisfaction of the customer and in line with restaurant policy
- Bracknell in United Kingdom
Receptionist
Hilton Hotel
08.2008 - 09.2008
- Company Overview: Bracknell in United Kingdom
- Administer all reservation, cancellation and no-show, in line with company policy
- Also attend to customers and deal with inquiries on the phone and face to face
- Keep up to date with current promotions and hotel pricing, to provide information to guests, on request, while maximizing bedroom sales opportunities
- Bracknell in United Kingdom
Restaurant Assistant
Corus Hotel
04.2004 - 08.2005
- Company Overview: Bracknell in United Kingdom
- Delivered excellent customers service by ensuring for the guests’ comfort and safety
- Make customers aware of offers on the great food and drink range
- Ensured that all tables and areas under my responsibility are checked thoroughly at the end of every shift
- Bracknell in United Kingdom
Trainee at Kitchen Operation (Food & Beverage Department)
The Sofitel Hotel
Bangkok, Bangkok
11.2002 - 01.2003
- Company Overview: Central Plaza in Bangkok
- Assisted in preparing, cooking and presenting food quickly and efficiently, met the hotel standards and kept the kitchen clean, hygienic and tidy all the time
- Central Plaza in Bangkok
Education
Master Degree of International Hotel Management - MSc in International Hotel Management
University of Surrey
United Kingdom 01.2006 - 01.2007
Certificate in English course - Access-International Foundation Programme
Richmond Adult Community College
United Kingdom 01.2005 - 01.2006
Certificate of Level 1 in English (ESOL) - Level 1 Certificate in English [ESOL]
Bracknell And Wokingham College
United Kingdom 01.2004 - 01.2005
Certificate of Entry Level in English - Entry 3 - Entry Level Certificate in English (ESOL)
Bracknell And Wokingham College
United Kingdom 01.2003 - 01.2004
Bachelor Degree of Hotel Management - B.A. with second class honours in Hotel Management
Kasetsart University
Sriracha, Chonburi 01.1999 - 01.2003
Skills
Microsoft Word
undefinedTimeline
Administrative Officer-Networks for Peace Project
Family Health International
12.2022 - 02.2025
Administrative Associate - EpiC Project
Family Health International
08.2019 - 11.2022
Marketing Assistant Manager
Laddagardenshop Limited Partnership
04.2018 - 05.2019
Bilingual Secretary to Ambassador
Embassy of the Republic of Colombia in Thailand
06.2013 - 11.2015
Guest Relation Officer
The Natural Park Public Company Limited
02.2012 - 05.2013
Food and Beverage Assistant
Hilton Hotel
09.2008 - 07.2011
Receptionist
Hilton Hotel
08.2008 - 09.2008
Master Degree of International Hotel Management - MSc in International Hotel Management
University of Surrey
01.2006 - 01.2007
Certificate in English course - Access-International Foundation Programme
Richmond Adult Community College
01.2005 - 01.2006
Restaurant Assistant
Corus Hotel
04.2004 - 08.2005
Certificate of Level 1 in English (ESOL) - Level 1 Certificate in English [ESOL]
Bracknell And Wokingham College
01.2004 - 01.2005
Certificate of Entry Level in English - Entry 3 - Entry Level Certificate in English (ESOL)
Bracknell And Wokingham College
01.2003 - 01.2004
Trainee at Kitchen Operation (Food & Beverage Department)
The Sofitel Hotel
11.2002 - 01.2003
Bachelor Degree of Hotel Management - B.A. with second class honours in Hotel Management
Kasetsart University
01.1999 - 01.2003
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