Nattaya Soomchai
Summary
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
5
5
years of professional experience
Work History
Waitress Supervisor (barista)
Collin’s
02.2023 - Current
- Boosted customer retention rates with exceptional service quality, personalized interactions, and prompt resolution of complaints or concerns.
- Made and served brand-specific café beverages with focus on speed, quality and consistency.
Cashier
Thai Dynasty
01.2022 - 01.2023
- Remained calm and poised when dealing with difficult customers or during busy shifts.
- Used cash registers and credit card machines to cash out customers.
- Supported teamwork atmosphere among staff members through clear communication and collaboration during shifts.
Cashier
Borong Din As
01.2021 - 01.2022
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
Cashier
Duty Free
05.2019 - 03.2020
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Helped customers complete purchases, locate items, and join reward programs.
- Restocked and organized merchandise in front lanes.
Education
Spm -
Sekolah Menengah Perlis
Kangar PerlisSkills
- Task Delegation
- Complaint Handling
- Order Accuracy
- Customer Service
- Order Taking
- Safe Food Handling
- Dining area maintenance
- POS system operations
- Accurate money handling
- Cash Handling
- Food safety understanding
- Menu Memorization
- Opening and closing procedures
- Service prioritization
- Food presentation
- Coffee machinery
Languages
English
Intermediate (B1)
Chinese (Mandarin)
Bilingual or Proficient (C2)
Malay
Bilingual or Proficient (C2)
Thai
Bilingual or Proficient (C2)
Timeline
Waitress Supervisor (barista)
Collin’s
02.2023 - Current
Cashier
Thai Dynasty
01.2022 - 01.2023
Cashier
Borong Din As
01.2021 - 01.2022
Cashier
Duty Free
05.2019 - 03.2020
Spm -
Sekolah Menengah Perlis
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