Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Nattaya Soomchai

Nattaya Soomchai

Summary

To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Overview

5
5
years of professional experience

Work History

Waitress Supervisor (barista)

Collin’s
02.2023 - Current


  • Boosted customer retention rates with exceptional service quality, personalized interactions, and prompt resolution of complaints or concerns.
  • Made and served brand-specific café beverages with focus on speed, quality and consistency.

Cashier

Thai Dynasty
01.2022 - 01.2023


  • Remained calm and poised when dealing with difficult customers or during busy shifts.
  • Used cash registers and credit card machines to cash out customers.
  • Supported teamwork atmosphere among staff members through clear communication and collaboration during shifts.

Cashier

Borong Din As
01.2021 - 01.2022
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.

Cashier

Duty Free
05.2019 - 03.2020
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Restocked and organized merchandise in front lanes.

Education

Spm -

Sekolah Menengah Perlis
Kangar Perlis

Skills

  • Task Delegation
  • Complaint Handling
  • Order Accuracy
  • Customer Service
  • Order Taking
  • Safe Food Handling
  • Dining area maintenance
  • POS system operations
  • Accurate money handling
  • Cash Handling
  • Food safety understanding
  • Menu Memorization
  • Opening and closing procedures
  • Service prioritization
  • Food presentation
  • Coffee machinery

Languages

English
Intermediate (B1)
Chinese (Mandarin)
Bilingual or Proficient (C2)
Malay
Bilingual or Proficient (C2)
Thai
Bilingual or Proficient (C2)

Timeline

Waitress Supervisor (barista)

Collin’s
02.2023 - Current

Cashier

Thai Dynasty
01.2022 - 01.2023

Cashier

Borong Din As
01.2021 - 01.2022

Cashier

Duty Free
05.2019 - 03.2020

Spm -

Sekolah Menengah Perlis

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Nattaya Soomchai