Results-driven HR and Administration Specialist with 8 years of experience supporting HR, operations, and finance functions in diverse industries. Expertise in payroll management, CPF and IRAS compliance, full-cycle recruitment, employee lifecycle administration, and office operations. Skilled in streamlining processes, enhancing compliance with MOM regulations, and driving operational efficiency for workforces of up to 250 employees. Proven ability to build strong stakeholder relationships, manage confidential data, and deliver timely, accurate HR and administrative support. Actively seeking HR or Administration opportunities in Singapore, available to join within one month with a negotiable salary expectation around S$3,800.
Coordinated end-to-end assessment operations, including scheduling, logistics, and invigilator assignments, to ensure seamless examination delivery.
Delivered academic advising services and managed sensitive student cases involving appeals, academic misconduct, and at-risk support interventions.
Oversaw the processing of assessment results, ensuring accurate and timely marking, moderation, and strict adherence to institutional policies and academic standards.
Ensured compliance with academic regulations and provided administrative support to the Board of Examiners for effective decision-making and governance.
Maintained accurate enrolment and progression records, supporting timely course completions and student academic milestones.
Prepared and maintained documentation aligned with EduTrust (Singapore) standards for CPE audits, supporting institutional quality assurance and regulatory compliance.
Administered contracts for sessional academic staff, ensuring compliance with institutional policies and statutory regulations, including Committee for Private Education (CPE) and EduTrust certification standards, to support audit readiness and regulatory adherence.
Utilized systems including Curtin Staff Portal, Student One (S1), Blackboard LMS, Turnitin, Microsoft Office Suite, Outlook, SharePoint, and Microsoft Teams to manage daily operations and communications efficiently.
Built and nurtured productive working relationships with internal departments and external partners, enhancing collaboration and service delivery.
Mentored and guided junior team members, fostering skill development, confidence, and career growth in a supportive work environment.
Established effective relationships with key stakeholders both internally and externally for increased collaboration opportunities.
Coordinated cross-functional teams to address complex issues, leading to more efficient problem-solving processes.
Human Resource & Admin Executive
Hung Wan Construction Pte Ltd
01.2022 - 02.2024
Processed monthly payroll with precision and ensured accurate and timely submissions of CPF, IRAS, and GST filings, achieving 100% compliance with statutory requirements.
Managed full-cycle recruitment and onboarding processes, streamlining documentation and reducing onboarding turnaround time by 30%.
Maintained and updated HRIS records and supported Ministry of Manpower (MOM) applications, pre-employment medical screenings, and employee engagement and welfare initiatives.
Oversaw accounts payable and receivable operations, ensuring timely vendor payments and accurate financial tracking.
Streamlined claims processing and invoice reconciliation workflows, leading to a 25% reduction in administrative errors.
Prepared and maintained documentation for BCA, MOM, and WSH audits, ensuring compliance with construction industry regulations and successful audit outcomes.
Utilized HR and productivity tools such as Times Software, Microsoft Excel, Google Sheets, Dropbox, Google Drive, and Outlook to support HR and administrative operations.
Delivered high-quality customer service by efficiently managing inquiries and resolving issues, resulting in improved customer satisfaction.
Supervised inventory control, ensuring optimal stock levels while minimizing excess and reducing costs.
Planned and executed internal and external events, managing end-to-end logistics and maintaining positive relationships with vendors and stakeholders.
Collected data, input records, and protected electronic files.
Reduced operational costs with thorough budget analysis and expense tracking, optimizing resource allocation.
Handled confidential information with utmost discretion, ensuring sensitive data was protected from unauthorized access.
Improved customer satisfaction by promptly addressing inquiries and resolving issues in a timely manner.
Reason for leaving: Proactively sought opportunities for career advancement and professional development.
Negotiated with suppliers to secure advantageous terms, leading to improved quality of office supplies and services.
Ensured compliance with industry regulations by maintaining up-to-date records and conducting regular audits.
Operations Executive (COVID-19 Facility)
Changi Expo
01.2020 - 01.2021
Coordinated daily administrative operations in a fast-paced, high-volume COVID-19 isolation facility, ensuring smooth and efficient service delivery.
Supported payroll processing, inventory control, vendor coordination, and logistics planning to maintain uninterrupted facility operations.
Maintained accurate data entry and reporting in compliance with government health and safety protocols.
Utilized SafeEntry, TraceTogether Integration, Upkeep SG, Healthcare Assist, Swab Registration System (SRS), Times Software, and Google Drive to manage data, records, and communication.
Oversaw daily operations activities, ensuring smooth functioning across all departments while maintaining high-quality standards.
Reason for leaving: Contract completed (1-year term).
Administrative Executive
Epsilon Investment
01.2017 - 01.2020
Managed full-spectrum office administration, including payroll processing, invoicing, and compliance reporting.
Handled confidential documents and supported basic accounting tasks, ensuring accuracy and strict confidentiality.
Processed CPF and IRAS submissions timely, maintaining a zero-penalty record for late filings.
Maintained confidential records and ensured audit readiness through systematic documentation and compliance.
Utilized software tools such as MYOB, Frontier e-HR, Google Sheets, and Microsoft Office Suite to streamline administrative and financial processes.
Reason for leaving: Company retrenched due to business restructuring due to Covid 19.
Education
Bachelor of Business - HR Management & Business Law