NATHANEIL BALAGUER
Systems Engineer
35 Pasir Ris Drive 3 Eastvale #04-08
Work Preference
Summary
Dedicated System Engineer adept at cultivating long-term partnerships with vendors and clients. Expertise includes installing, configuring and monitoring complex systems and infrastructures. Offering successful career history comprising more than 9 years.
Overview
9
9
years of professional experience
4
4
years of post-secondary education
12
12
Certificates
Work History
Systems Engineer
Tech Data, Singapore
11.2021 - Current
- Proposed technical feasibility solutions for new system designs and suggested options for performance improvement of technical components.
- Streamlined troubleshooting processes to improve system support and enhance communication between support team and end-users.
- Collaborated with executive team to define business requirements and systems goals.
- Supported system users, educating employees on troubleshooting and problem-solving protocols.
- Post sales engineer which is capable of deploying, designing and troubleshooting F5 solutions such as but not limited to: Local Traffic Manager, Global Traffic Manager, Application Security Manage, Access Policy Manager and NGINX.
- Experience deploying F5 systems in different platforms such as BIGIP, iSeries, rSeries, Viprion and private/public clouds.
- Lead project from kick-off meeting up to hand-over, making sure to meet the deadline and deliver SLA to customer.
- Provide documentation such as method of procedures, high-level design, low-level design, as-built and operations guide.
Systems Engineer
A10 Networks
11.2020 - 12.2021
- A10 Systems Engineer for PH customers.
- Experienced SE and handles different A10 solutions for application and security like ADC, WAF, GSLB, AAM(authentication/SSO), Carrier Grade NAT(CGNAT), SSL Insight(SSL Intercept/Secure Web gateway/URL filtering), Convergent Firewall(DCFW/Application Firewall/Gi-FW/GTP-FW) and Threat Protection System(Anti-DDOS solution).
- Provides technical training of A10 solutions to partners and customer. Conduct solutions presentation, evaluates customer requirements.
- Coordinates to A10 internal engineering team for functional request, hardware performance testing.
- Helps the partner to in proof of concept(POC), implementation and support. Responds to RFI, RFP and help partners on every bidding/projects.
F5 Consultant
IT Consulting Solutions Limited
08.2019 - 06.2020
- F5 technical that is assigned to migrate Citrix systems of Bank of America (located in AMRS, EMEA, and APAC) to F5 systems for Virtual Desktop Infrastructure project.
- Evaluate and review all of the customers Citrix Netscaler and Gateway. Convert Citrix Netscaler & Gateway configuration to F5 Systems local traffic manager(LTM) and access policy manager(APM).
- Provides recommendations for F5 configuration. Attend daily meetings with other Bank of America technical employees for daily updates of the project.
- Participates in network triage & troubleshooting to resolve the issue and making sure that the incident is updated and documented.
- Support end-users during UAT and cut-over period by calling or sending emails to BofA employees to make sure everything is working as expected.
- Create change requests, incident tickets to make sure that every change and issues are documented.
- Became a part of the Citrix-Horizon migration VDI project, where the objective is to migrate virtual desktop from Citrix XenDesktop to Horizon VMware.
NOC Engineer - Firewall & Load Balancer
PCM BPO LLC
04.2019 - 06.2019
- Monitored and maintained network and software components according to established guidelines and best practices.
- Supported global network users with connectivity, VPN, and access issues.
- Coordinated with technical support, service provisioning and sales teams to deliver network services at or above SLA requirements.
- Handle customer request & changes thru ServiceNow.
- Implement security policy for PCM customer located United States.
- Manage, maintain and troubleshoot firewalls and load balancer.
- Coordinate with the other team for troubleshooting and escalation of issues.
Senior Systems Engineer
Trends and Technologies
06.2015 - 04.2019
- Senior Systems Engineer which handles different products (F5, Forcepoint, Palo Alto, Blancco, Airwatch, Tenable, BeyondTrust, Imperva).
- Evaluate customer requirements and help to achieve customer goals by recommending based on the best practices.
- Provides security solutions, conduct sales meeting, addressing technical questions and managing proof of concepts (POC).
- Handles pre-sales work (sales meeting, proof of concept, design and planning, project timeline).
- Responding to RFI's & RFP's.
- Handles post-sales work (deployment, troubleshooting, incident handling).
- Lead implementation engineer for solutions like server load balancing, global server load balancing, DNS, SSL VPN and identity access management, web application firewall and data center firewall in different industries like (Government, Banking, Enterprise, Telecommunications).
- Provides timeline and updates of the project to make sure that we'll meet the deadline.
- Provides technical training for partners and customers.
- Provides technical support to Trends & Technologies key accounts (Ayala Corp, SPI Global, Globe, Smart, PLDT and Asian Development Bank).
Education
Bachelor of Science - Information Technology
Central Colleges of The Philippines
Philippines 06.2011 - 04.2015
Skills
Load Balancer
Global Server Load Balancing
SSL VPN
Web Security
Design and Planning
Project Management
Troubleshooting and problem solving
Packet analysis
Leadership
Teamwork
Cloud computing
Scripting
Network Security
Certification
F5 Certified! Solution Expert, Security (F5-CSE, SEC)
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Languages
English
Timeline
Systems Engineer
Tech Data, Singapore
11.2021 - Current
Systems Engineer
A10 Networks
11.2020 - 12.2021
F5 Consultant
IT Consulting Solutions Limited
08.2019 - 06.2020
NOC Engineer - Firewall & Load Balancer
PCM BPO LLC
04.2019 - 06.2019
Senior Systems Engineer
Trends and Technologies
06.2015 - 04.2019
Bachelor of Science - Information Technology
Central Colleges of The Philippines
06.2011 - 04.2015