Natasha Nasuha Izwan

• Selected for a competitive leadership development programme involving rotations across enterprise IT operations, infrastructure, networking, cybersecurity, and deployment platforms.
  • Supported enterprise banking technology operations, incident management, and infrastructure monitoring across Windows, Linux, network, and cloud environments.
  • Monitored server, application, and network performance using ServiceNow, Dynatrace, CyberArk, and enterprise monitoring tools.
  • Assisted network operations, SD-WAN infrastructure management, branch outage investigations, and Cisco DNA Center initiatives.
  • Supported CI/CD deployment processes, cloud migration projects, and version control activities using Git and GitHub.
  • Provided Atlassian platform support, including Jira, Confluence, Bitbucket administration, and user access management.
  • Contributed to cybersecurity operations through web security monitoring, security event analysis, incident investigations, and change management activities.
  • Collaborated with cross-functional teams to improve operational efficiency, service reliability, and infrastructure resilience.

• Managed procurement operations for Shopee Express across Malaysia, Vietnam, and Indonesia.
• Developed procurement trackers and analytical reports to support operational decision-making.
• Conducted spend analysis, contract administration, and procurement performance monitoring.
• Supported strategic sourcing and cost optimisation initiatives for logistics operations.
• Collaborated with regional stakeholders to streamline procurement processes and ensure compliance with internal policies.

• Supported stakeholder engagement initiatives with government agencies, industry partners, and private-sector organisations.
  • Assisted implementation of merchant digitalisation programmes under MDEC and CGC.
  • Participated in policy discussions related to p-hailing regulations and industry development.
  • Coordinated community outreach, programme implementation, and corporate events including Foodpanda’s 10th Anniversary campaign.