Natasha Sy
Summary
Adept at enhancing guest experiences and streamlining operations, I significantly improved checkout efficiency at BreadTalk. My background in event planning with VOMG showcases my project planning and vendor negotiation skills. Excelling in guest relations and logistical coordination, I've successfully led teams to exceed sales targets, demonstrating both leadership and precision in high-pressure environments.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Event Planning Volunteer
VOMG
10.2023 - 03.2024
- Streamlined checkout process for increased efficiency and reduced waiting times.
- Collaborated with team members to achieve sales targets and maintain a clean, well-stocked store environment.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Restocked and organized merchandise in front lanes.
- Addressed customer needs and made product recommendations to increase sales.
- Answered questions about store policies and addressed customer concerns.
Restaurant Waiter
Go Ang Pratunam
04.2021 - 07.2021
- Answered customers' questions, recommended items, and recorded order information.
- Supported fellow waitstaff through teamwork during busy times, sharing responsibilities as needed.
- Maintained clean and organized dining areas for optimal guest experience.
- Assisted in training new waitstaff members, contributing to a cohesive team environment.
- Maintained professional demeanor under pressure while managing challenging situations involving dissatisfied customers.
- Utilized time management skills to prioritize tasks effectively during busy shifts, ensuring prompt attention to all guests'' needs.
Cashier
BreadTalk
12.2020 - 03.2021
- Streamlined checkout process for increased efficiency and reduced waiting times.
- Collaborated with team members to achieve sales targets and maintain a clean, well-stocked store environment.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Restocked and organized merchandise in front lanes.
- Addressed customer needs and made product recommendations to increase sales.
- Answered questions about store policies and addressed customer concerns.
Education
Bachelor Of Arts(Honours) - International Business Management
Amity Global Institute-Teeside University
Singapore09.2023
Skills
- Guest Relations
- Project Planning
- Event Promotion
- On-site supervision
- Vendor negotiation
- Logistical coordination
Certification
Bachelor's degree certificate
Business Diploma certificate
Timeline
Event Planning Volunteer
VOMG
10.2023 - 03.2024
Restaurant Waiter
Go Ang Pratunam
04.2021 - 07.2021
Cashier
BreadTalk
12.2020 - 03.2021
Bachelor Of Arts(Honours) - International Business Management
Amity Global Institute-Teeside University
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