Microsoft Project
Natasha Constantin
Project Manager
Cirendeu - Ciputat
Summary
Focused Project Manager adept at planning, directing and maintaining continuous operations in various departments. Experienced in directing life insurance new product implementation quality standards. Applying creative and analytical approach to operations for continuous process improvement. Skilled at identifying or anticipating problems and providing solutions. Excels through mentoring, training and empowering team to excel in performance.
Overview
20
20
years of professional experience
6
6
Certifications
2
2
Languages
Work History
Project Manager for Life Insurance Product
PT AJ Generali Indonesia
08.2024 - Current
- Manage IT Point of Sales Digital Solution enhancement project list and resources
- Successfully managed multiple projects simultaneously by prioritizing tasks according to urgency, resource availability, and alignment with organizational goals.
- Planned, designed, and scheduled phases for large projects.
- Identified plans and resources required to meet project goals and objectives.
- Monitored project performance to identify areas of improvement and make adjustments.
- Monitored progress against established goals, adjusting schedules and resources as needed to keep projects on track.
- Met project deadlines without sacrificing the deliverables quality
- Established effective communication among team members for enhanced collaboration and successful project completion.
- Coordinated with cross-functional teams to resolve project issues and mitigate risks.
- Managed risk assessments and implemented mitigation strategies to minimize potential issues during project execution.
- Developed comprehensive project plans with clear timelines, milestones, and budget requirements, ensuring timely delivery of high-quality results.
- Coordinated cross-functional teams and resolved conflicts, maintaining a positive work environment throughout the project lifecycle.
- Provided detailed project status updates to stakeholders and executive management.
- Prepared detailed reports on project status for stakeholders, ensuring transparency and alignment with objectives.
- Developed strong relationships with stakeholders through regular communication updates, fostering trust and confidence in the team''s ability to deliver results.
- Collaborated closely with senior management to align project objectives with strategic company initiatives, ensuring that efforts contributed to overall business growth.
- Enhanced overall project success by conducting thorough post-project evaluations and incorporating lessons learned into future efforts.
Operations Project Specialist
PT AJ Generali Indonesia
08.2023 - 08.2025
- Presented regular status updates to stakeholders, keeping them informed of progress toward established milestones.
- Improved project efficiency by streamlining communication and collaboration among team members.
- Collaborated with stakeholders to define project scope, goals, and deliverables, ensuring alignment with business objectives.
- Optimized resource allocation by closely monitoring project progress and adjusting as needed to maintain efficiency.
- Coordinated cross-functional teams to achieve project objectives and meet deadlines.
- Established clear lines of communication between all parties involved in projects, preventing misunderstandings or miscommunications from jeopardizing outcomes.
- Maintained detailed documentation of project progress, facilitating smooth handovers and seamless transitions between phases.
- Conducted post-project reviews to identify lessons learned and opportunities for process improvement.
- Enhanced team collaboration by implementing weekly status meetings and open communication channels.
Product Development
PT AJ Generali Indonesia
06.2021 - 07.2023
- Developed local adoption on group product development policy and procedure
- Create a detail process or Work Breakdown Structure (WBS) for end to end product implementation from the product design process until new product launching
- Supported new product development efforts through user requirement development, validations, and documentation activities.
- Provided constructive feedback during design reviews, contributing towards more efficient product development cycles.
- Collaborated with other department in development process.
- Responsible for internal audit documentation requirement also supporting company's appointed actuary audit requirement held by financial ministry.
Management Assistant
PT Asuransi Jiwa Generali Indonesia
03.2016 - 10.2021
- Responsible to support management in partnership distribution, marketing and also legal and compliance part.
- Responsible to maintain all of management’s activity, schedule, expenses, and also business trip included provide all of their needed during doing their duties.
- Organize the training schedule of the managements and process the payment, and also make sure about the training score for the managements.
- Maintain the business group employee’s KPI submission and report and also arrange the annual employee’s outing activity intown, out town, and overseas
- Involve in corporate event management, included liaise about the event management with internal corporate, regional and external parties.
- Arrange the monthly, quarterly, mid year and also annual business review, and provided the meeting needed.
- Responsible for all of secretarial task to support managements in daily activities & approving system request
Executive Secretary to CEO
PT Telekomunikasi Selular
01.2015 - 01.2016
- Responsible to manage all of CEO activities, expenses, financial things during doing his daily duties
- Accompanies the CEO on every business trip and provide all of his needed during the business trip included meeting material, accommodation, & transportation.
- Maintain all of CEO’s office application accounts, and doing approval for the request submitted based on discussion with CEO & documents verification
- Handle personal needed of CEO and his family regarding to trip and medical
- Involve in corporate event management, included liaise about the event management with internal corporate, regional and external parties.
Secretary to Corp. Secretary
PT Telekomunikasi Selular
01.2013 - 01.2016
- Responsible to manage all of CS and all of CS member activities, expenses, financial things during doing their daily duties
- Involve in corporate event arrangement together along with the corporate communication
- Maintain all of CS’s office application accounts, and doing approval for the request submitted based on discussion with CS & documents verification
- Verify all kinds of documents which need to be approved by CEO
- Process the financial and office supplies needed inside the corporate secretary group
- Manage all secretarial things related to Corporate Secretary group for example email, phone calls, mail,etc.
Sec. to Manufacture Director
BPPT
01.2011 - 01.2013
- Responsible to manage all of director’s activities, expenses, financial things during doing his daily duties
- Accompanies the director’s on every business trip and provide all of his needed during the business trip included meeting material, accommodation, & transportation.
- Maintain project’s progress so it can be done as stated on time line
- Responsible to corporate event arrangement together along with corporate public relation
- Responsible to maintenance of unit website and also responsible to all secretarial things related to manufacture industry such as email, phone call and incoming and also outgoing mail
Editorial Staff & Sec to Mng Dir
Financial Wealth, Pte., Ltd.
01.2010 - 01.2011
- Responsible for editorial things such as writing article, lay out, spelling check, etc.
- Accompanies the director’s on every business trip and provide all of his needed during the business trip included meeting material, accommodation, & transportation.
- Handle for personal needed of managing director and also editorial team
- Responsible for advertising arrangement and material for financial service
- Responsible to maintenance of unit website and also responsible to all secretarial things related to manufacture industry such as email, phone call and incoming and also outgoing mail
Intern
Astra International TSO - Sudirman Branch
01.2006 - 01.2006
- As intern in customer relation coordination part
Intern
Gramedia Melawai Bookstore
01.2006 - 01.2006
- As intern in customer relation coordination part
Education
Master of Communication - Communication Science And Media Studies
Pelita Harapan University
Jakarta - Banten, Indonesia 04.2001 -
Bachelor Degree of Communication Science - Communication & Secretarial Study
Tarakanita School of Comm.
Jakarta, Indonesia 04.2001 -
Associate Degree in Secretarial Skill - Secretarial Study
Tarakanita School of Communication & Secretarial Study
Jakarta, Indonesia01.2010
High School - undefined
Tarakanita Voc. High School
01.2007
High School - undefined
Pangudi Luhur Junior High School
01.2004
Elementary - undefined
Pangudi Luhur Junior High School
01.2001
Skills
Project management
Project tracking
Schedule management
Team collaboration
Project scheduling
Task prioritization
Stakeholder communications
Cross-functional collaboration
Academical Writing
Secretarial Assistance for C Level
Event Management
Accomplishments
- 2016 Best 10 Employee Development Score FY 2016 Generali Indonesia
- 2013 3rd Place Best Graduate Student Tarakanita
- 2011 Scholarship Awardee for 2011-2012 Kemenristek & Dikti Kopertis III
- 2008 Scholarship Awardee for 2009-2010 Tarakanita
- 2008 Top 30 Finalist, Duta Kampus Programme Tarakanita
Community Service
- Generali, CSR Program, Tanah Merah, 2017, 2017
- Generali, CSR Program, Tanah Merah, 2016, 2016
Training
- 2017 LOMA 291 : Improving the Bottom Line : Insurance Company Operations by LOMA, at JAKARTA-INDONESIA
- 2017 Marketing for Human Resources by Markplus Indo, at JAKARTA
- 2017 Communication Skill by Thames, at JAKARTA
- 2017 Time Management by MarketPlus Inc, at JAKARTA
- 2016 Microsoft Excel 2013 by Thames, at JAKARTA
- 2016 Practical Problem Solving by MOMENTA, at JAKARTA
- 2016 LOMA 281 : Meeting Customer Needs with Insurance and Annuities by LOMA, at JAKARTA-INDONESIA
- 2013 Leadership Building by Dewan Pemuda GPIB, Bogor
- 2008, 2009 Effective Leadership by Executrain, Jakarta
- 2009 Beauty Workshop by Martha Tilaar, Jakarta
- 2009 Travel Booker Seminar by FCM Indonesia, Jakarta
- 2009 Table Manner by Grand Sahid Jaya, Jakarta
- 2008 Woman Conference by Tarakanita, Jakarta
- 2008 Be Plus Weekend by Tarakanita, Jakarta
- 2007 World Seminar - Green Peace by Tarakanita, Jakarta
Disclaimer
Available upon Request
References
Available upon Request
Software
Office 365
Adobe Photoshop and Premiere
Certification
Associate, Life Management Institute (ALMI), LOMA
Interests
Sports
Books
Travel
Timeline
Project Manager for Life Insurance Product
PT AJ Generali Indonesia
08.2024 - Current
Operations Project Specialist
PT AJ Generali Indonesia
08.2023 - 08.2025
B2 Professional Certificate, English Score by British Council
06-2023
Associate, Life Management Institute (ALMI), LOMA
02-2022
Customer Experience Essentials, LOMA
12-2021
Product Development
PT AJ Generali Indonesia
06.2021 - 07.2023
B1 Language in House Training, Generali Indonesia
06-2021
A3 Problem Solving for Continuous Improvement, Linkedin
08-2020
Fellow Life Management Institute (FLMI) Level 1, LOMA
10-2017
Management Assistant
PT Asuransi Jiwa Generali Indonesia
03.2016 - 10.2021
Executive Secretary to CEO
PT Telekomunikasi Selular
01.2015 - 01.2016
Secretary to Corp. Secretary
PT Telekomunikasi Selular
01.2013 - 01.2016
Sec. to Manufacture Director
BPPT
01.2011 - 01.2013
Editorial Staff & Sec to Mng Dir
Financial Wealth, Pte., Ltd.
01.2010 - 01.2011
Intern
Astra International TSO - Sudirman Branch
01.2006 - 01.2006
Intern
Gramedia Melawai Bookstore
01.2006 - 01.2006
Master of Communication - Communication Science And Media Studies
Pelita Harapan University
04.2001 -
Bachelor Degree of Communication Science - Communication & Secretarial Study
Tarakanita School of Comm.
04.2001 -
High School - undefined
Tarakanita Voc. High School
High School - undefined
Pangudi Luhur Junior High School
Elementary - undefined
Pangudi Luhur Junior High School
Associate Degree in Secretarial Skill - Secretarial Study
Tarakanita School of Communication & Secretarial Study
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