Nataly Lip Moong Yan

Scope of Work :

• Issue quotations based on customer inquiries or reports submitted by the engineering team.
• Assist in sourcing products as per customer needs.
• Prepare, issue, and follow up on purchase orders to suppliers based on approved requisitions.
• Communicate with both local and overseas suppliers to confirm pricing, lead times, and delivery schedules, and assist in resolving any discrepancies or delays.
• Handle the delivery of consignments from overseas suppliers to the company's premises or directly to customers.
• Source competitive pricing from various forwarding companies.
• Assist with filing, tracking purchase documents, and supporting the procurement team with daily administrative tasks.

As a home-based baker for the past 3 years, I bake and decorate a variety of cakes, cookies, and other baked goods for customers. I handle customer inquiries, take orders, and provide excellent service. I also maintain a clean and organized baking environment to ensure food safety and quality.

Scope of Work :

Delivery & Logistics:

• Handled both local and export shipping documentation for incoming and outgoing deliveries.
• Coordinated closely with warehouses and freight forwarders to ensure on-time deliveries and resolve any delivery-related issues.

Sales Coordination:

• Requested forecasts from customers and followed up on new purchase orders.
• Issued Purchase Orders to suppliers and coordinated delivery schedules to meet customer's requested dates.
• Responded promptly to customer inquiries via email and telephone, ensuring any issues related to their orders were addressed and resolved.
• Prepared and issued sales quotations based on customer inquiries.

Inventory Management:

• Maintained and updated inventory levels accurately in line with customer demands and stock availability.
• Planned material replenishments to prevent shortages or overstocking.
• Prepared and submitted monthly stock inventory valuation reports for internal use.

Reporting & Administration:

• Prepared monthly Costing reports to management.
• Performed general administrative duties as needed to support day-to-day business operations.

Reason for Leaving : Company permanently shut down due to business closure.

Scope of Work :

• Prepare Purchase Orders, Quotations, Delivery Orders, and Work Orders.
• Follow up with customers regarding sales orders and delivery schedules.
• Handle incoming calls and customer inquiries professionally.
• Perform general administrative tasks, including filing and data entry.

Reason for Leaving: Seeking better career opportunities.