Summary
Overview
Work History
Education
Skills
Certification
Languages
Accomplishments
Timeline
Generic

Natalie Montero Castro

Summary

Seasoned executive with over25 years of experience in Shared Services, risk management, and financial operations. Demonstrated expertise in leading global teams, mitigating risks, and implementing innovative solutions in compliance with international regulations. Proven success in creating high-impact frameworks for credit risk, payment systems, and collections while fostering collaborative, diverse environments. Professional with robust leadership background, adept at driving operational excellence and fostering collaborative environments. Proven track record in managing teams, optimizing processes, and delivering impactful results. Skilled in strategic planning, problem-solving, and adapting to dynamic needs, ensuring reliability and high performance.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Manila Site Leader

Thermo Fisher Scientific
01.2024 - Current
  • - Risk Oversight: Established robust controls to ensure compliance with local regulations while driving operational efficiencies in a new Global Business Services (GBS) site
  • - Site Leadership: Represented executive leadership locally, ensuring alignment with corporate values, compliance standards, and strategic priorities
  • - Crisis Management: Designed business continuity plans to safeguard operations, demonstrating proactive leadership during critical transitions
  • - Diversity & Compliance: Introduced initiatives tailored to local needs, fostering inclusion and regulatory adherence

North America Procure to Pay Director

Thermo Fisher Scientific
01.2023 - 01.2023
  • - Funds In and Payment Exceptions: Optimized accounts payable operations through automation, reducing errors in payment processing and ensuring robust financial controls
  • - Risk Management: Implemented processes to mitigate risks in funds inflows and exceptions, strengthening internal compliance frameworks
  • - Process Improvements: Standardized workflows to enhance accuracy and efficiency, achieving significant cost savings

Global Controls & Compliance Director

Thermo Fisher Scientific
01.2020 - 01.2022
  • - Risk Oversight: Designed a global compliance framework ensuring strong internal controls across Shared Services Centers in Costa Rica, Scotland, and Hungary
  • - Global Credit and Collections: Led credit risk management frameworks, overseeing debt collections and minimizing bad debt in diverse markets
  • - Stakeholder Collaboration: Partnered with cross-functional teams, including HR, corporate audit, and financial planning, to ensure cohesive risk management strategies

Education

Master in Risk Management -

EALDE
01.2022

MBA - Finance

ITCR
01.2003

BBA - Marketing

UICR
01.1998

Skills

  • Risk Oversight & Mitigation
  • Credit Risk Management
  • Funds In & Payment Systems Optimization
  • Financial Compliance & Internal Controls
  • Leadership & Organizational Culture Development
  • Process Improvement & Automation
  • Stakeholder Collaboration & Communication
  • Team management
  • Program implementation
  • Staff development
  • Team building

Certification

  • Certified Fascination Advisor (CFA)
  • Maxwell Certified Coach, Speaker, Trainer
  • Women Executive Leadership Program — INCAE
  • Process Improvement Certified Manager — PPI System
  • Certified Public Speaker — Dooit, Spain

Languages

Spanish — Native
English — Fluent
Portuguese — Intermediate

Accomplishments

  • Implemented a company-wide internal controls framework ensuring compliance with financial regulations across global markets.
  • Delivered $900K in cost savings and improved productivity by5% through innovative risk management solutions.
  • Led the launch of the Manila GBS Shared Services, creating a back-office hub for EMEA and NA operations.
  • Recognized for fostering a culture of compliance, diversity, and innovation, achieving industry-leading result

Timeline

Manila Site Leader

Thermo Fisher Scientific
01.2024 - Current

North America Procure to Pay Director

Thermo Fisher Scientific
01.2023 - 01.2023

Global Controls & Compliance Director

Thermo Fisher Scientific
01.2020 - 01.2022

MBA - Finance

ITCR

BBA - Marketing

UICR

Master in Risk Management -

EALDE
Natalie Montero Castro