Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
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Natalie Koh

Natalie Koh

Summary

Dynamic Retail Sales Worker with a proven track record at Intrend Uniforms, excelling in persuasive selling and customer relationship building. Demonstrated mastery in sales techniques and cash handling, achieving sales targets and enhancing customer loyalty through exceptional service. Skilled in problem-solving and inventory management, ensuring customer satisfaction and repeat business.

Overview

1
1
Certification

Work History

Retail Sales Worker

Intrend Uniforms
12.2024 - 01.2025
  • Achieved sales targets through effective communication and persuasive selling techniques.
  • Managed cash register transactions accurately, maintaining accountability for all financial activities during shifts worked.
  • Developed strong relationships with customers, resulting in repeat business and increased loyalty.
  • Provided personalized recommendations based on customer preferences or specific needs.
  • Handled customer inquiries and complaints professionally, resolving issues promptly to maintain satisfaction levels.
  • Increased customer satisfaction by providing exceptional service and product knowledge.
  • Ensured stock availability by regularly conducting inventory checks on popular items, reducing instances of missed sales opportunities due to out-of-stock products.

Education

West Spring Secondary School
Bukit Panjang

Skills

  • Patience and empathy
  • Store maintenance
  • Goal-oriented mindset
  • Sales techniques mastery
  • Cash handling proficiency
  • Retail sales
  • Problem-solving
  • Relationship building
  • Customer assistance
  • Stocking and receiving
  • Stock replenishment

Certification

GCE ‘O’ levels

Languages

English
Upper intermediate (B2)
Chinese (Mandarin)
Upper intermediate (B2)

Timeline

Retail Sales Worker

Intrend Uniforms
12.2024 - 01.2025

West Spring Secondary School

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Natalie Koh