Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Mohamad Nashriq Bin Sani

764 Jurong West Street 74 #09-17

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.


To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Overview

12
12
years of professional experience
1
1
Certification

Work History

Desktop Support Engineer

Nityo Infotech
12.2019 - Current
  • Installed new or upgraded hardware and software and coordinated installation and follow-up with user to achieve customer satisfaction.
  • Configured hardware, devices, and software to set up work stations for employees.
  • Enhanced system performance by troubleshooting and resolving software, hardware, and network issues.
  • Improved help desk ticket resolution times through diligent prioritization of requests based on urgency level.
  • Relocated and configured desktop computer devices and phones to facilitate office moves and new employee workstations.
  • Configured and installed computer systems for other sub-organizations.
  • Performed data backups regularly to safeguard critical information against loss or corruption due to system failures or security breaches.
  • Optimized PC performance through regular updates, patches, and system upgrades.
  • Coordinated with vendors on warranty claims for faulty equipment, reducing costs associated with repairs or replacements.

Prime Mover Driver

S.M.S Marine Pte Ltd
03.2018 - 09.2019


  • Driving safely operate the prime mover (tractor unit) to transport cargo over long distances or within specific routes.
  • Loading/Unloading and Assist with or oversee the loading and unloading of goods, ensuring they are secured properly for transport.
  • Adhere to all traffic laws, regulations, and safety standards, including those specific to commercial trucking.
  • Plan routes effectively, taking into account road conditions, traffic patterns, and delivery schedules.
  • Ensure timely and accurate delivery of goods, and obtain necessary signatures or confirmations upon delivery.

Protection Officer

Certis Cisco
06.2017 - 02.2018
  • Maintained a safe environment for staff and visitors with regular safety inspections and adherence to established protocols.
  • Reduced risk of security breaches by consistently monitoring surveillance systems and responding to alarms promptly.
  • Supported event planning teams with risk assessments and tailored security plans to ensure the safety of all attendees.
  • Managed crisis situations calmly under pressure while directing appropriate actions during emergency responses.
  • Enhanced security measures by conducting thorough patrols and addressing potential weaknesses in facility protection.
  • Ensured compliance with relevant laws, regulations, and company guidelines while executing all protection duties effectively.
  • Enforced access control policies by verifying identification, granting or denying entry, and maintaining accurate records of visitors.
  • Safeguarded sensitive information by maintaining strict confidentiality standards while managing access to secure locations within facilities.

Maintenance Technician

Avon Technologies Pte Ltd
02.2013 - 04.2017
  • Equipment Maintenance for Cash Card and Autopass Equipment


  • Regularly check and fix these systems at Sin Ming Office, Tuas, and Woodlands Checkpoints.
  • Handle electrical and mechanical repairs on equipment to ensure everything runs smoothly and minimize downtime.
  • Oversee daily maintenance tasks with team members.
    Schedule and carry out preventive maintenance to avoid equipment failures.
  • Follow safety regulations and ensure a safe working environment.


  • Keep detailed records of maintenance work, repairs, and equipment status.

Education

NITEC In Retail - Retail Management

ITE Clementi
Clementi
12.2010

'N' Level - 'N' Level

Boon Lay Secondary School
Jurong West
12.2008

PSLE - PSLE

Pioneer Primary School
Jurong West, Null, Singapore
12.2004

Skills

  • Data Backup and Recovery
  • Windows Operating System
  • Remote Desktop Support
  • End-user support
  • Application installations
  • Ticketing system proficiency
  • Printer and Peripheral Support
  • Technical Support
  • Active Directory Management
  • Network Connectivity
  • Incident Management
  • Adaptability to Change

Certification

  • ITIL Foundation Certificate in IT Service Management (ITSM)
  • ITIL v4 Foundation Certificate


Languages

English
Bilingual or Proficient (C2)
Malay
Bilingual or Proficient (C2)

Timeline

Desktop Support Engineer

Nityo Infotech
12.2019 - Current

Prime Mover Driver

S.M.S Marine Pte Ltd
03.2018 - 09.2019

Protection Officer

Certis Cisco
06.2017 - 02.2018

Maintenance Technician

Avon Technologies Pte Ltd
02.2013 - 04.2017

NITEC In Retail - Retail Management

ITE Clementi

'N' Level - 'N' Level

Boon Lay Secondary School

PSLE - PSLE

Pioneer Primary School
  • ITIL Foundation Certificate in IT Service Management (ITSM)
  • ITIL v4 Foundation Certificate


Mohamad Nashriq Bin Sani