Naseera Farvin
Summary
Dynamic and results-oriented professional with proven experience in office management and customer service at Adecco. Excelled in streamlining processes and enhancing customer satisfaction through effective communication and problem-solving. Skilled in Microsoft Office Suite and team collaboration, contributing to the successful launch of initiatives and achieving business goals. Willing to embrace new opportunities and challenges to enhance skills and foster personal growth.
Overview
2
2
years of professional experience
14
14
years of post-secondary education
Work History
Business Support Administrator
Adecco Personnel Pte Ltd
11.2023 - 06.2024
- Streamlined office processes by implementing efficient administrative systems and procedures.
- Organized company events and meetings, ensuring smooth execution of logistics and event coordination.
- Assisted in employee onboarding processes, contributing to an improved new hire experience.
- Contributed to the successful launch of new initiatives by coordinating project resources effectively.
- Collaborated with cross-functional teams to achieve common business goals and objectives.
- Managed multiple projects simultaneously, ensuring timely completion within set deadlines.
- Oversee and handle close to 100 associate profiles daily.
Retail Sales Associate
Challenger Technologies Ltd
11.2022 - 07.2023
- Greeted customers and helped with product questions, selections, and purchases.
- Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
- Helped customers complete purchases, locate items, and join reward programs.
- Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.
- Processed transactions efficiently using point-of-sale systems, minimizing wait times for customers at checkout.
Education
High School Diploma -
Nanyang Polytechnic
Singapore 04.2021 - 05.2024
Some College (No Degree) -
Bowen Secondary School
Singapore 01.2010 - 05.2015
Hougang Primary School
Singapore 01.2010 - 05.2015
Skills
- Problem-solving
- Office Management
- Human Resources Support
- Document Management
- Time Management
- Team Collaboration
- Effective Communication
- Microsoft Office Suite
- Organized
Languages
English
Bilingual or Proficient (C2)
Tamil
Bilingual or Proficient (C2)
Timeline
Business Support Administrator
Adecco Personnel Pte Ltd
11.2023 - 06.2024
Retail Sales Associate
Challenger Technologies Ltd
11.2022 - 07.2023
High School Diploma -
Nanyang Polytechnic
04.2021 - 05.2024
Some College (No Degree) -
Bowen Secondary School
01.2010 - 05.2015
Hougang Primary School
01.2010 - 05.2015
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