Narvyn Clarie Carillaga
Lozada
Summary
To professionally and objectively execute my duties and responsibilities within the management by striving to strategically maximize my skills and adapting to any type of environment, leading me to becoming an invaluable asset of the company.
Overview
4
4
years of professional experience
Work History
Senior Barista | Certified Global Coffee Master
Rustan Coffee Corporation | Starbucks Philippines
08.2022 - Current
- Touches all the areas of Operations of the Store daily including: Preparation of Ingredients, Hand Crafting Beverages, Food Handling, Cashiering (POS), Executing Opening and Closing Procedures, Providing Excellent Customer Service ensuring the Store hits its KPI and Maintains its Excellent Standing.
- Display Mastery on all Beverage Recipes and all Standards of the Store.
- Provide Coaching and Training to New Hires.
- Perform Coffee Tasting to heads, colleagues, and customers as part of the company tradition.
- Ensure Service Recovery as needed.
- Was delegated as the Store Marketing Associate | Responsible for the roll-out of regular New Promotions to the team, the overall placement and management of Marketing Collaterals and Assets in-store.
- Was delegated to manage the Inventory of the Store's Whole Beans.
- Ultimate Barista Championship 2022 Representative.
- Awarded as the Partner of the Quarter during the Q3 of F.Y. 2022
Dining Staff Member
BreadTalk Philippines
02.2020 - 04.2020
- Responsible for Displaying fresh batch of Products according to their correct Segments in-store & ensuring they are replenished, quality-checked, and properly tagged.
- Executing Opening and Closing Procedures.
- Delivering Products to nearby Branches within the District.
- Provides Excellent Customer Service by ensuring mastery on all Product and Promotion.
Education
Bachelor of Science - Business Management And Business Analytics
NU - Asia Pacific College
3 Humabon Place Magallanes, Makati City 08.2024 - 08.2024
High School Diploma -
NU - Asia Pacific College
3 Humabon Place Magallanes, Makati City 04.2001 -
Skills
Advanced Proficiency in MS Tools
Basic Knowledge on Internal Controls and Auditing
Excellent Written and Verbal Communication Skills
Exceptional Customer Service
Inventory Management
Performance Improvement
POS System Operation
Supply Ordering
Timeline
Bachelor of Science - Business Management And Business Analytics
NU - Asia Pacific College
08.2024 - 08.2024
Senior Barista | Certified Global Coffee Master
Rustan Coffee Corporation | Starbucks Philippines
08.2022 - Current
Dining Staff Member
BreadTalk Philippines
02.2020 - 04.2020
High School Diploma -
NU - Asia Pacific College
04.2001 -
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