Narenthiran Sunthiramogan
Yishun
Summary
Experienced Delivery Supervisor with a decade-long track record of overseeing efficient and timely package delivery. Skilled in route optimization and maintaining meticulous delivery records to ensure accuracy and customer satisfaction. Adept at adapting to changing road conditions and coordinating deliveries to meet tight schedules. Proficient in Microsoft Office and known for strong communication and leadership abilities. Committed to upholding high standards of service while navigating challenging logistics scenarios. Eager to leverage 16 years of valuable experience in driving and logistics to drive success in a new role and achieve further professional
Overview
16
16
years of professional experience
Work History
Logistics Supervisor
Ryobi Geotechnique International Pte Ltd
04.2024 - Current
- Coordinated daily logistics activities for timely order fulfillment of our customer satisfaction.
- Following up with Vehicle Maintenance processes for efficient handling while preventing delays in trips schedules.
- Coordinated driver trips to accomplish daily delivery requirements.
- Directing team during peak periods using effective design web system for booking, and cartrack to track the driver's location, and for communication strategies we use What's App to ensure smooth operations under high pressure situations.
- Negotiated with workshops to reduce ship maintenance costs.
- Implemented safety protocols to minimize workplace accidents, ensuring a secure work environment for all employees.
Returns & Refund Analyst (Logistics Coordinator)
Shopee Pte Ltd
04.2023 - 03.2024
- Resolving Dispute claims and escalation
- Streamline inbound & outbound processes to increase productivity and achieve KPI
- Worked closely with billing teams to ensure seamless coordination during refund adjustments.
- Collaborated with team members to develop best practices for handling complex refund scenarios.
- Maintained accuracy in refund calculations, ensuring compliance with company policies and procedures.
- Managed high-volume caseloads with exceptional attention to detail, resulting in prompt refunds for customers.
Logistics Coordinator
Humedical Pte Ltd (S)
04.2018 - 02.2023
- Company Overview: Distributor of surgical products from leading manufacturers based in US, Europe, and Japan
- Overseeing all supply chain operations
- Liaising and negotiating with suppliers and retailers
- Organizing and managing inventory, storage, and transportation
- Addressing and resolving shipment and inventory issues
- Distributor of surgical products from leading manufacturers based in US, Europe, and Japan
- Coordinated with suppliers to ensure timely delivery of goods, minimizing stockouts.
- Managed loading, unloading, movement, and sorting of supplies to keep deliveries on schedule.
Delivery Driver
DHL Express
08.2008 - 04.2018
- Task focused and time orientated to fulfil task quota
- Maintain a log of all deliveries and related information for reference and confirmation
- Inspect, operate and maintain the vehicle and its cleanliness
- Follow road safety rules and regulations
- Adjust the route to avoid heavy traffic or road constructions, as needed
Education
High School Diploma -
Singapore Polytechnic
Singapore10-2023
Secondary Education
Saint Andrew's Secondary School
Singapore, Null, Singapore10-2004
Skills
- Critical Thinking
- Warehouse Operations
- Fleet Dispatch
- Cost Reduction
- Records Maintenance
- Inventory Tracking
- Time Management
- Team Player
- Detail Orientated
- Focused Mindset
- Accountability
- Negotiation Skills
- MS Office Proficiency
- Transportation Management
- Logistics Coordination
- Vehicle Maintenance
- Logistics Planning
- Warehouse Management
- Cost Control
- Budget Management
Accomplishments
- Mini rugby U12, 01/1998, 10/1999, Champions
- Rugby Under 14 (C Division) & Under 17 (B Division), 01/2000, 08/2004
Languages
English
Tamil
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