Narendran Shibellingam
IT Professional
Penang
Summary
Competent IT Engineer and skilled technologist with 5+ years of experience in configuring systems, computers and peripheral devices to work within established company and security parameters.
Overview
10
10
years of professional experience
18
18
years of post-secondary education
3
3
Languages
Work History
IT Support Team Lead
Alphawave Singapore
07.2019 - Current
- First & Second Level support for end-users to troubleshoot, resolve IT faults (Software, Hardware related)
- Setting up and Server Maintenance.
- Broke down and evaluated user problems, using test scripts, personal expertise and probing questions (L1 & L2)
- Working with License Plate Recognition (LPR) software and hardware
- Maintaining Car Park software (Centralized Car park Management Software, CCMS) using C#, SQL and postman API
- Installing Operating systems, configuring hardware, troubleshooting software and hardware
- Setting up new car park system installation, configuring and testing
- Collaborating with vendors to locate replacement components and resolve advanced problems
- Working with software development team on reported errors and bugs on newly released software and assisted in deployment of release fixes
Internship Student (Programmer)
Flex(P1)
02.2019 - 05.2019
- Developed Optical Character Recognition (OCR) software using Tesseract open source Engine
- Identified issues, analysed information and provided solutions to problems
- Working experience with hardware such as Cognex Industrial camera
Internship Student Diploma
University Teknologi Malaysia (UTM)
06.2015 - 09.2015
- Maintained University Software (Internal)
- Troubleshooting hardware and software
- Setting up computers and laptops for employee and students
Education
Bachelor of Science - Computer Science, Software Engineering
University Tenaga Nasional
Malaysia 04.2001 - 05.2019
Diploma - Software Engineering
Multimedia College
Skills
- Microsoft SQL Proficiency
- System Installation and Maintenance
- Computer Hardware Diagnostics
- Technical Issue Resolution
- Server Setup and Management
- Problem-Solving Analysis
Personal Information
Age: 30
Timeline
IT Support Team Lead
Alphawave Singapore
07.2019 - Current
Internship Student (Programmer)
Flex(P1)
02.2019 - 05.2019
Internship Student Diploma
University Teknologi Malaysia (UTM)
06.2015 - 09.2015
Bachelor of Science - Computer Science, Software Engineering
University Tenaga Nasional
04.2001 - 05.2019
Diploma - Software Engineering
Multimedia College
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