NARENDRA KUMAR PATEL
Summary
Proven leader in the hospitality sector, notably with Madrasi Group Of Hotel, I excel in customer service expertise and operational efficiency. Demonstrated ability to enhance customer satisfaction and team safety, achieving increased client contentment through attentive service and strong teamwork. Skilled in cash handling and maintaining high standards of cleanliness, I drive results and foster positive relationships.
Overview
7
7
years of professional experience
Work History
Food and Beverage Service Manage Staff
Madrasi Group Of Hotel
09.2019 - 10.2023
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Established positive relationships with customers and other staff members.
- Responded sensitively and competently to service customers with diverse cultural backgrounds.
- Developed strong relationships with clients through consistent communication and attentive customer service, resulting in increased overall satisfaction.
Service Crew Member
Hotel Mayura
07.2017 - 09.2019
- Developed strong multitasking abilities while managing multiple responsibilities simultaneously during high-pressure situations.
- Prepared food items accurately and quickly, adhering to strict food safety guidelines.
- Maintained a clean and organized work environment for improved customer experiences.
- Kept customers and crew areas organized.
- Kept all prep areas clean by sweeping, mopping and washing down counters.
Food Waiterm
Madrasi Group Of Hotel
07.2016 - 06.2017
- Enhanced customer satisfaction by providing timely and efficient food service with a friendly attitude.
- Collaborated with kitchen staff to ensure accurate order preparation and timely delivery of dishes.
- Maintained an organized workspace throughout shifts by consistently restocking supplies such as utensils, napkins, and condiments.
- Maintained impeccable restaurant cleanliness, ensuring a comfortable and inviting dining atmosphere for guests.
Education
Specialist Diploma in Hospitality Management -
Academies Australasia College, Singapore
Singapore, Null, Singapore04.2024
Computer Operator And Programming Assistant - Computer
Agashe Central ITI
India, Chattisgarh07.2014
Skills
- Strong teamwork
- Cleaning and organization
- Customer service understanding
- Cleaning skills
- Customer relations skills
- Customer service expertise
- Cash Handling
- Scheduling and Coordination
- Leadership Qualities
Timeline
Food and Beverage Service Manage Staff
Madrasi Group Of Hotel
09.2019 - 10.2023
Service Crew Member
Hotel Mayura
07.2017 - 09.2019
Food Waiterm
Madrasi Group Of Hotel
07.2016 - 06.2017
Specialist Diploma in Hospitality Management -
Academies Australasia College, Singapore
Computer Operator And Programming Assistant - Computer
Agashe Central ITI
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