NARAYANAN RANGASAMY
Head Of Fraud & Security Operations
Singapore
Summary
Highly experienced cybercrime investigator with a proven track record of 20 years in investigating cyber fraud crimes, information security breaches, and corporate incidents. Head of operations, ensuring the delivery of high-quality and consistent services, resulting in new project acquisition and meaningful client relationships. Mentored junior staff, fostering a collaborative and high-performing work environment. Successfully led and managed a team of FraudOps professionals, overseeing the planning and execution of a significant project delivered on time and meeting stringent quality standards. Technical expertise in forensic technologies, including specialized training in mobile forensics from Paraben, USA, bringing rigorous analysis and excellent critical thinking skills to every case. Methodical approach to evidence collection and preservation instrumental in providing analytical insights. Implemented and monitored quality assurance processes to consistently ensure deliverables meet or exceed quality standards. Maintains an alert and open perspective throughout investigations, leveraging creative problem-solving abilities to solve complex cases. Proven ability to investigate and resolve highly complex and sensitive incidents. Organized Operations Lead with background motivating, coaching and overseeing teams by employing excellent interpersonal and multitasking skills. Seasoned expert at establishing and implementing goals and objectives, identifying and managing risks and developing business potential. Strong independent judgment and critical-thinking abilities.
Overview
22
22
years of professional experience
3
3
years of post-secondary education
11
11
Certifications
Work History
Fraud Operations Head/Lead
Accenture
03.2023 - Current
- Company Overview: Accenture is a leading global professional services company, providing a broad range of services and solutions in strategy, consulting, digital, technology, and operations
- As a lead of the security operations (SecOps) team for the public service client - Leads a pivotal role in safeguarding client's information assets by leading the security operations team, managing security incidents, and ensuring compliance with relevant regulations and standards
- Develop and implement security strategies and policies per the client's objectives
- Lead and mentor the SecOps team, ensuring they are well-trained and effective
- Communicate security policies, procedures, and incidents to senior management and other stakeholders
- Lead the response to security incidents, including detection, investigation, containment, and remediation
- Monitor threat intelligence sources to stay updated on emerging threats and vulnerabilities
- Oversee continuous monitoring of security alerts and anomalies using various tools and platforms (SIEM, IDS/IPS, Cloud etc.)
- Conduct regular security risk assessments and audits to identify vulnerabilities and threats
- Ensure compliance with relevant laws, regulations, and industry standards (e.g., IM8, GDPR, HIPAA, ISO 27001)
- Manage the vulnerability management process, including regular scanning, patch management, and remediation efforts
- Work closely with IT, DevOps, legal, and other departments to ensure a cohesive approach to security
- Manage relationships with external vendors, security consultants, and managed security service providers (MSSPs)
- As a Fraud Operations (FraudOps) lead was responsible for managing and mitigating fraud risks within the client's nationwide digital identity space
- Accenture is a leading global professional services company, providing a broad range of services and solutions in strategy, consulting, digital, technology, and operations
Assistant Vice President
Citibank
10.2019 - 03.2023
- Company Overview: The Global Intelligence & Analysis (GIA) program within Citi Security & Investigative Services (CSIS) combines specialized global intelligence research and analytical resources, in support of threat (cyber, fraud & security) intelligence and business analytics
- Function as an analytical subject matter expert on cyber and fraud-related incidents
- Liaison and provide consultation for Insider Threat services
- Proficient in analyzing various SIEM logs and artefacts to identify suspicious activities in insider threat-related cases and reporting capabilities
- Conduct research and analysis on worldwide cyber and fraud threat streams against Citi
- Apply analytical tradecraft to data collection, organization, interpretation, summarization, analysis, and reporting
- Transform data into actionable information for decision-makers
- Develop and deliver high-quality intelligence products and briefing presentations based on all-source data
- Assess threats and technologies affecting Web Application vulnerabilities and recent internet threats
- Engage with a variety of stakeholders to further analysis, identify intelligence gaps, develop innovative solutions, and track industry trends
- Evaluate corporate procedures and processes for identifiable standards, areas to improve efficiencies, and ways to enhance intelligence production
- Identify relevant technical solutions, when needed, to enhance analysis and client engagement
- Demonstrate ability to identify and anticipate the problems and product/solution needs of Citi and Citi's clients
Consultant
Chandler Macleod Group Pte Ltd
04.2018 - 10.2019
- Company Overview: The Global Intelligence & Analysis (GIA) program within Citi Security & Investigative Services (CSIS) combines specialized global intelligence research and analytical resources, in support of threat (cyber, fraud & security) intelligence and business analytics
- Function as an analytical subject matter expert on cyber and fraud-related incidents
- Conduct research and analysis on worldwide cyber and fraud threat streams against Citi
- Apply analytical tradecraft to data collection, organization, interpretation, summarization, analysis, and reporting
- Transform data into actionable information for decision-makers
- Develop and deliver high-quality intelligence products and briefing presentations based on all-source data
- Assess threats and technologies affecting Web Application vulnerabilities and recent internet threats
- Engage with a variety of stakeholders to further analysis, identify intelligence gaps, develop innovative solutions, and track industry trends
- Evaluate corporate procedures and processes for identifiable standards, areas to improve efficiencies, and ways to enhance intelligence production
- Identify relevant technical solutions, when needed, to enhance analysis and client engagement
- Demonstrate ability to identify and anticipate the problems and product/solution needs of Citi and Citi's clients
- The Global Intelligence & Analysis (GIA) program within Citi Security & Investigative Services (CSIS) combines specialized global intelligence research and analytical resources, in support of threat (cyber, fraud & security) intelligence and business analytics
Head of Security & Forensics Practice
Qassure Technologies Pte Ltd
08.2016 - 11.2017
- Led and Managed complete security testing space like Vulnerability Assessment, Penetration testing, Source code reviews
- Developed and implemented a customized security testing framework in line with OWASP Top ten, OWASP Application Testing, PTES, SANS Top 25, ISO and PCI DSS standards, OSSTMM standards
- Delivering security and forensics services for Banking, Government, Financial, Corporate and Education clients
- Developing a security testing product with Robotic Automation (RA) and Artificial Intelligence (AI) features
- Instrumental in carrying the new security product and participating in SITF awards 2017 under the cyber security category
- Managed and guided the team into providing Advanced Endpoint Threat Detection (AETD) solutions and services to various customers with 24/7 SOC support
- Liaising with customers and providing suitable solutions for their problem
- Solved high-profile cases by diligently working with international banking and financial clients
- Ensured that all deliverables were closed within the SLA
- Presales support for all cyber security and forensics services
- Enhanced overall security by implementing comprehensive risk assessments and security audits.
Head of Cyber Crime Investigation & E-Discovery
Mphasis Ltd
05.2011 - 07.2016
- Deftly closed more than 400+ security and fraud-related incidents of high magnitude within the SLA
- Received accolades from CAO and other top leaders for being instrumental in winning 'TISS LeapVault CLO Award 2015' for Best Risk/Safety/Policy compliance training program of the year
- Being part of the Chief Risk Office team, got exposure in ISMS, ERMS and other Risk management functions
- Instrumental in drafting corporate investigation policy and frameworks
- Enhanced the maturity level of in-house Forensics Investigation capabilities from 0 to 4 and implemented a systemic strategy to proactively address current and emerging cyber-related incidents
- Actively liaison with business partners and industry leaders to support the new product initiatives and modify strategies/processes to address all cyber-related risks which helps in winning work and building meaningful client relationships
- Solved high-profile cases by closely working with international banking, insurance, health, and other financial clients
- Ensured that organization is protected from serious material and reputational loss from both internal and external threats
- Published corporate cyber security awareness communications based on the reported incidents
- Forecasting incident trend analysis and recommendation of suitable mitigation controls
- Intelligence gathering and cyber threat database building for trend analysis
- Guide and provide technical expertise support to the business functions from a cyber/fraud risk management perspective
- Collaborate with CRO audit team to measure the existing controls and recommend improvisations to the controls for better functionalities
- As Head and Lead of Cyber Investigations Global, to peer review all Investigation Reports issued by the Team members of all locations, and to update the management as required
- Develop and deliver cyber/fraud-related training to the team members
- Guide the team members from inception to case completion
- Presentation to the management giving insight to the highly recurring specific incidents, new emerging threats, mitigation plans and impact analysis report
- Safeguard and preserve all evidence as per legal requirements for future references
Freelance Consultancy - Services / Solutions
NJY - CCI & IT
10.2007 - 04.2011
- Freelance and Consultancy services in various information technology
- Volunteered Indian Government officials in various cybercrime Investigations
- Piloted in developing various courses in cybercrime and other cybersecurity-related fields
- Ensured that clients' requirements are met on time
- Being a SPOC for all cyber-related matters
- Cyber Risk analysis and mitigation plans
Head of Computer Forensics Department
Asian School of Cyber Laws (ASCL)
04.2003 - 04.2007
- Successfully conducted vulnerability and penetration testing for various IT companies
- Designed various cyber security policies for corporate clients
- Trained Police, Military and Government departments in Cyber Crime Investigation and computer forensics
- Solved various high-profile cybercrimes cases and some case(s) got covered in newspapers
Education
Bachelor of Science - Computer Science
Bharathiar University
Coimbatore, Tamil Nadu, India 06.1997 - 03.2000
Skills
Developing Cyber Incident Management Frameworks
undefinedCertification
Certified Fraud Examiner (CFE) - ACFE, Singapore (Active)
Affiliations
- Association of Certified Financial Crime Specialists
- Association of Certified Fraud Examiners
- The ICTTF - International Cyber Threat Task Force
- High Technology Crime Investigation Association
Notable Career Highlights
- Led and manage a holistic 24/7 FraudOps pilot team in collaboration with the client to fight against various scams
- Built and enhanced state of the art digital forensics lab that has a cutting edge in our overall risk management capabilities and added immense value to the business
- Initiated and developed a groundbreaking benefit at Mphasis by enhancing the in-house Cyber Forensics Lab that significantly reduced external investigations costs yearly by more than a million (USD) per year.
- Instrumental in developing content for 'Risk Compliance Training Program' which won 'TISS LeapVault CLO Award 2015' for Best Risk/Safety/Policy Compliance Training Program.
- Managed and successfully mitigated organizational reputation threats from both internal and external sources
- Developed liaison with external government bodies for investigation assistance
- Was invited by Maharashtra Police, and Government departments to train them in Cyber Crime Investigation
Timeline
Fraud Operations Head/Lead
Accenture
03.2023 - Current
Assistant Vice President
Citibank
10.2019 - 03.2023
Consultant
Chandler Macleod Group Pte Ltd
04.2018 - 10.2019
Head of Security & Forensics Practice
Qassure Technologies Pte Ltd
08.2016 - 11.2017
Head of Cyber Crime Investigation & E-Discovery
Mphasis Ltd
05.2011 - 07.2016
Freelance Consultancy - Services / Solutions
NJY - CCI & IT
10.2007 - 04.2011
Head of Computer Forensics Department
Asian School of Cyber Laws (ASCL)
04.2003 - 04.2007
Bachelor of Science - Computer Science
Bharathiar University
06.1997 - 03.2000
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