Summary
Overview
Work History
Education
Skills
Timeline
Generic

Napat Tamtarapat

AD Manager
Bangkok,Bangkok

Summary

Dynamic sales professional with a proven track record at Diageo Moet Hennessy (Thailand) Limited, excelling in client engagement and upselling strategies. Achieved significant market share growth through effective relationship building and product demonstrations, while leveraging Tableau for data-driven insights. Committed to enhancing customer satisfaction and driving profitability. Experienced with dealer management, ensuring smooth operations and client satisfaction. Utilizes negotiation skills to build and maintain strong relationships. Track record of effective communication and problem-solving abilities. Professional in sales industry with focus on dealer operations. Possesses track record of driving business growth and fostering customer loyalty. Known for collaborative teamwork and adaptability in dynamic environments, excels in negotiation and customer service.

Overview

17
17
years of professional experience

Work History

Authorized Dealer Managet

Diageo Moet Hennessy (Thailand) Limited
03.2021 - Current
  • Recommended prospect and site selection to expand retailer operations.
  • Enhanced brand visibility by participating in local events, trade shows, and community outreach programs.
  • Increased client retention rates by offering timely follow-up services and troubleshooting assistance when needed.
  • Streamlined inventory management processes for better organization and reduced waste of materials.
  • Assisted in resolving customer disputes diplomatically while maintaining a positive company image in the process.
  • Implemented cost-saving measures that led to improved profitability without sacrificing quality or customer satisfaction levels.
  • Managed day-to-day store operations for smooth functioning and optimum productivity levels.
  • Reviewed market study to determine optimum retailer locations.

Point of Sale Supervisor

Full Moon Brewwork Co.,Ltd.
09.2018 - 02.2021
  • Maintained a secure work environment by adhering to loss prevention guidelines and promptly reporting any suspicious activities.
  • Adhered to company policies and regulations, maintaining updated knowledge on best practices within the retail industry.
  • Supported implementation of new point of sale systems, assisting in troubleshooting and providing feedback for continuous improvement efforts.
  • Ensured accuracy in financial reporting by reconciling daily sales transactions and cash drawer balances.
  • Trained and supervised new employees to apply best practices in customer service and store operations.
  • Submitted reports to senior management to aid in business decision-making and planning.

Authorized Dealer Manager

Diageo Moet Hennessy (Thailand) Limited
01.2017 - 08.2018
  • Implemented cost-saving measures that led to improved profitability without sacrificing quality or customer satisfaction levels.
  • Assisted in resolving customer disputes diplomatically while maintaining a positive company image in the process.
  • Managed day-to-day store operations for smooth functioning and optimum productivity levels.
  • Reviewed market study to determine optimum retailer locations.

Area Sales Manager

Diageo Moet Hennessy (Thailand) Limited
01.2011 - 01.2016
  • Managed a successful sales team, consistently achieving and exceeding monthly sales targets.
  • Expanded market share through effective prospecting, lead generation, and negotiation skills.
  • Established strong relationships with key clients, resulting in increased customer retention and satisfaction.
  • Established strong relationships with major accounts and key decision-makers to increase sales in designated territory.
  • Helped team stay productive and focused on higher-value tasks to improve sales efficiency.
  • Analyzed market trends and competitor activity to identify new business opportunities and areas for growth.

Sale Representative

Diageo Moet Hennessy (Thailand) Limited
01.2009 - 01.2011
  • Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
  • Developed tailored solutions in response to unique customer needs, increasing overall satisfaction rates.
  • Generated additional sales opportunities with upselling and cross-selling techniques.
  • Streamlined sales process, reducing time from lead to close.
  • Fostered collaborative environment, sharing best practices among sales team.

Education

BBA - Business And Hotel

Ramkhamhaeng University
Bangkok
04.2001 -

Skills

Timeline

Authorized Dealer Managet

Diageo Moet Hennessy (Thailand) Limited
03.2021 - Current

Point of Sale Supervisor

Full Moon Brewwork Co.,Ltd.
09.2018 - 02.2021

Authorized Dealer Manager

Diageo Moet Hennessy (Thailand) Limited
01.2017 - 08.2018

Area Sales Manager

Diageo Moet Hennessy (Thailand) Limited
01.2011 - 01.2016

Sale Representative

Diageo Moet Hennessy (Thailand) Limited
01.2009 - 01.2011

BBA - Business And Hotel

Ramkhamhaeng University
04.2001 -
Napat TamtarapatAD Manager