Naoum (Mark) Manolas

• Increased company revenue by streamlining processes and implementing cost-saving measures.
• Enhanced team collaboration through regular communication, goal setting, and performance evaluations.
• Developed high-performing teams by providing mentorship, guidance, and opportunities for professional growth.
• Improved project efficiency with strategic planning, resource allocation, and time management practices.

• Boosted sales revenue by implementing strategic initiatives and fostering strong relationships with key clients.
• Developed a high-performing sales team through effective recruitment, training, and coaching strategies.
• Increased market share by identifying new business opportunities and collaborating with marketing to develop targeted campaigns.
• Improved customer satisfaction ratings by streamlining the sales process and enhancing communication channels.

• Increased company revenue by streamlining processes and implementing cost-saving measures.
• Enhanced team collaboration through regular communication, goal setting, and performance evaluations.
• Developed high-performing teams by providing mentorship, guidance, and opportunities for professional growth.
• Improved project efficiency with strategic planning, resource allocation, and time management practices.

Improved regional performance by implementing strategic sales initiatives and effective team management.

• Main contact point for omni channel insurance direct marketing for Standard Chartered Bank regional relationship
• Streamlined operations for increased efficiency through process improvements and staff training.
• Improved regional performance by implementing strategic sales initiatives and effective team management.
• Expanded market presence with targeted marketing campaigns and strong customer relationship building.
• Increased revenue by identifying new business opportunities and closing high-value deals.

• Established and developed green-field direct marketing company operating in 5 Asian countries with 2,000 seats.
• Raised operational capital and managed shareholders and directors
• Responsible for overall financial results and shareholder RoI
• Developed and executed comprehensive marketing campaigns, driving significant growth in customer base.
• Responsible for overall operational performance
• Contract construct, negotiation & renewal

• Rationalized Direct Marketing operations into centralised Asian hubs
• Renegotiated relationships to cater for cross border arrangements and mutually favorable financial models.
• Restructured 12 local Asian entities increasing efficiency and written premiums
• Supported local teams with new business acquisition efforts

• Set up operations in Thailand, Vietnam and Malaysia to support direct marketing relationships
• Tri-Party Business to Business set ups
• Increased overall company performance by implementing strategic management initiatives and streamlining operations.
• Optimized resource allocation for improved efficiency and profitability across all departments..
• Expanded market presence through successful negotiation of key partnerships and acquisitions.