• Welcoming and assisting patients in a friendly and professional manner
• Ensuring that the reception area is clean, organized, and presentable
• Scheduling and coordinating patient appointments and followups
• Answering phone calls and addressing patient inquiries or transferring them to the appropriate department
• Collecting and entering patient information into electronic medical records Verifying patient insurance coverage and assisting with the billing process
• Coordinating patient referrals and working closely with healthcare providers to ensure timely and accurate delivery of patient care
• Assisting with the management of patient flow and minimizing wait times