Summary
Overview
Work History
Education
Accomplishments
Additional Information
Timeline
Generic
Namira Falcao

Namira Falcao

London

Summary

A highly motivated student with a Bachelor of Science in International Business Management and experience in market research, customer service, hospitality, and administration. Proficient in market research and analysis, customer service and support, event coordination, financial analysis, and Microsoft Office Suite.

Relevant coursework: International Marketing, Cross-Cultural Management, Supply Chain Management, Financial Analysis . Has a strong commitment to personal and professional development and a desire to utilize skills and knowledge to support business growth and success in an international setting. Fluent in English, Portuguese , Spanish and french . A team player with excellent communication and problem-solving skills, ready to take on new challenges and contribute to the success of an organization.

Overview

1
1
year of professional experience

Work History

Market Research Intern

Fenwick Ltd
11.2022 - 01.2023
  • Conducted market analysis and competitor research to support business strategies and decision-making
  • Created and presented market research reports to management and sales teams
  • Assisted with the development and implementation of marketing campaigns
  • Responded to customer inquiries and resolved customer complaints in a timely and professional manner
  • Provided support for customer billing and account management
  • Assisted with the development and implementation of customer service processes and procedures

Admin Assistant

Wembley Stadium
05.2022 - 10.2022
  • Assisted in creating and executing marketing/PR campaigns specifically targeting event market.
  • Planned and executed special events such as games and concerts at the stadium.
  • Arranged conference rooms and facilities to prepare for meetings.

Receptionist

Aqua Shard Restaurant
07.2021 - 09.2021
  • Managed front desk operations, including customer check-in/check-out and table reservations
  • Coordinated with other departments to ensure customer satisfaction and resolve any issues
  • Assisted with administrative tasks, including preparing reports and handling correspondence

Education

Bachelor of Science - Business Management

University Of Hertfordshire
London
05.2024

Bachelor of Science - Financial Business

Nanyang Technological University of Singapore
Sinagpore
03.2023

Accomplishments

  • Cultural immersion: Participated in local cultural events and joined cultural organizations while studying abroad in Singapore, demonstrating a willingness to immerse myself in new cultures.
  • Adaptability: Overcame challenges faced while studying abroad and adapted to a new environment and culture, showcasing an ability to handle new situations.
  • International perspective: Gained insights into international business practices and global trends while studying abroad, demonstrating a broader understanding of the global market

Additional Information

Volunteer Experience:

Caris Charity, Volunteer

  • Assisted younger students with homework and provided guidance for their trips to museums.
  • Ensured the safety of students by helping them cross the road and making sure they were lined up and ready for lunch.
  • Contributed to a positive learning environment by providing support and assistance to students.

Timeline

Market Research Intern

Fenwick Ltd
11.2022 - 01.2023

Admin Assistant

Wembley Stadium
05.2022 - 10.2022

Receptionist

Aqua Shard Restaurant
07.2021 - 09.2021

Bachelor of Science - Business Management

University Of Hertfordshire

Bachelor of Science - Financial Business

Nanyang Technological University of Singapore
Namira Falcao