Namdev Kalipermal
Overview
7
7
years of professional experience
1
1
Certification
Work History
Immigration Consultant
Dunlin Immigration Concierge
07.2021 - 11.2021
- Consulted with expatriates / Singapore Permanent Residents on the immigration process and inquires.
- Liaised with coworkers to hit Monthly Sales target($80 000 - $90 000).
- Completed daily cold calling and outreach to build sales pipeline.
- Worked with newly developed and existing products. Improved on the fulfilment structure and pricing structures balancing firm objectives.
- Met clients in various field such as, Marine, IT, Manufacturing, FNB, Healthcare, Engineering.
- Built effective relationships with business partners to facilitate immigration program activities.
- Drove continuous improvement in day-to-day process and transformation initiatives that resulted in impactful evolution.
Operations Executive
Gudsht Bar
01.2021 - 08.2021
- Developed new signature cocktails to support bar marketing brand and increase profits.
- Organised bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
- Designed special drink and cocktail offerings on monthly basis as part of seasonal offerings.
- Increased bar revenue through development and marketing of featured cocktails.
- Pushed daily specials and beverage promotions to meet daily sales goals.
Logistics Coordinator
First Gourmet
03.2020 - 09.2020
- Ministry of Man Power contract to facilitate ration to the foreign workers under lockdown and quarantine.
- Resolved conflicts and negotiated mutually beneficial agreements between parties on site.
- Interface with Contractors to ensure safety, quality, availability, and reliability of logistics execution
- Perform physical checks of goods against necessary documents for deliveries and receiving of goods.
- Packing, scanning and labelling of goods to prepare for deliveries.
- Performs physical tasks involved in the receiving, packing, storing and distributing of goods for deliveries.
Operations Lead
Don Ho
11.2017 - 03.2020
- Created a successful cocktail programme and help put the bar on the map
- Handled inventory and ordering
- Trained Front Of House on beverage knowledge and how to improve on beverage sales
- Hosting couple of events such as Gin Journey, Club Tropicana working with other brands and suppliers.
- Managed procurement of all liquor and bar supplies requirements on time and within budget
- Analysing sales figures and cost control
- Day to day running of the bar ensuring quality service
- Training of new part timers
- Attended to the specific requests of customers
- Provided training for the part time staffs
Hospitality Executive
Warehouse
03.2016 - 01.2017
- Managed procurement of all liquor and bar supplies requirements on time and within budget
- Analyzing sales figures and cost control
- Day to day running of the bar ensuring quality service
- Training of new part timers
- Attended to the specific requests of customers
- Provided training for the part time staffs. Took customer orders and capitalized on opportunities to sell special beverage and food options.
Customer Service Representative
The Madmen Attic Bar
09.2012 - 02.2015
- Pioneer batch of starting of the space.
- Learnt the process of startup of the bar industry
- Broaden my network and gain clientele
- Assisted customers with order decisions and provided
- Information regarding various beverages
- Demonstrated the ability to stock the bar and maintained high level of cleanliness.
Education
Diploma - Engineering Mechanics
Management Development Institute of Singapore (MDIS)
Singapore2018
Skills
- Business Development
- Immigration inquiries
- Investigation Skills
- Document filing
- Negotiations
- Cold Calling
- Pipeline Building
- Networking
- Research and Analysis
- Customer retention
Certification
- WSQ Basic-Intermediate Microsoft Excel
- WSQ Food and Beverages Safety & Hygiene policies / procedures
- WSQ Specialty Coffee Service
Timeline
Immigration Consultant
Dunlin Immigration Concierge
07.2021 - 11.2021
Operations Executive
Gudsht Bar
01.2021 - 08.2021
Logistics Coordinator
First Gourmet
03.2020 - 09.2020
Operations Lead
Don Ho
11.2017 - 03.2020
Hospitality Executive
Warehouse
03.2016 - 01.2017
Customer Service Representative
The Madmen Attic Bar
09.2012 - 02.2015
Diploma - Engineering Mechanics
Management Development Institute of Singapore (MDIS)