Mohd Supri
Summary
// Objective // Proactive, customer-orientated retail professional with over 4 years of experience in reputable shops. Received 3 ‘Passion Awards’ for delivering outstanding service and have consistently surpassed my target KPIs for mystery shoppers. // Experience // _ Sales Associate _
Overview
13
13
years of professional experience
1
1
Certification
Work History
Delivery Driver
Big Foot
11.2022 - Current
- Organized and hosted VIP events and was responsible for handling ‘exclusive’ clients
- Education // _ Fashion
- Completed on-time deliveries by choosing best and most efficient routes.
- Completed rush deliveries on tight timetables to satisfy customer needs.
- Fostered positive working relationships with regular customers.
- Loaded truck and properly secured items to prevent damage for deliveries.
- Performed walk around on delivery vehicle before beginning shift to verify correct and safe operating order.
- Kept detailed records of completed or in-progress deliveries using hand-held devices and camera images.
- Inspected truck equipment and supplies and reported problems and safety hazards to supervisors following each shift.
- Worked overnight shifts during peak periods to meet coverage needs.
- Safely operated heavy lifting equipment such as fork trucks and cranes.
- Successfully avoided time delivery delays by carefully planning best routes.
- Loaded and unloaded various delivery vehicles with correct order and balancing.
- Maintained contact with dispatching team and management for open communication about delays or other delivery issues.
- Recorded each delivery using proper paperwork before leaving warehouse.
Delivery Driver
Lim Siang Huat Pte Ltd / Land Transport Services
02.2018 - 11.2022
- Completed on-time deliveries by choosing best and most efficient routes.
- Operated vehicle safely in highly congested areas with no traffic violations.
- Completed rush deliveries on tight timetables to satisfy customer needs.
- Delivered packages to customer doorsteps and business offices.
Crane Specialist Cum Operator
Tiong Woon Construction/ Artco Construction
06.2006 - 02.2014
- Presented the ‘CCSF Award’.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Worked flexible hours; night, weekend, and holiday shifts.
- Performed duties in accordance with applicable standards, policies and regulatory guidelines to promote safe working environment.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Identified issues, analyzed information and provided solutions to problems.
- Resolved problems, improved operations and provided exceptional service.
- Participated in team-building activities to enhance working relationships.
- Used coordination and planning skills to achieve results according to schedule.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
Education
'O' Level / 'N'' Level
Kaki Bukit Private School
Jalan Kaki Bukit02.2005
Higher NITEC in Electrical, Electronic Engineeri
Kaki Bukit Private School
Jalan Kaki Bukit 02.2005
Skills
- Time Management
- Verbal and Written Communication
- DOT Compliance
- Traffic Laws and Regulations
- Valid Driver's License
- Forklift Operation
- Teamwork and Collaboration
- Strong Working Relationships
- Commercial Driving Experience
- Logistics Knowledge
- Basic Math Skills
- Safety
- Team player
- Safety Supervisor Certificate
Accomplishments
- Supervised team of Number staff members.
- Used Microsoft Excel to develop inventory tracking spreadsheets.
Certification
- Licensed driver class 3- 6years
- Crane Operator License - 10years
- Building and Construction Academy, Tiong Woon - 10years
- Certified Safety certificate, Tiong Woon- 10years
- Building and Construction Academy Training - 10years.
Languages
English, Malay and Chinese (Mandarin)
Elementary (A2)
Timeline
Delivery Driver
Big Foot
11.2022 - Current
Delivery Driver
Lim Siang Huat Pte Ltd / Land Transport Services
02.2018 - 11.2022
Crane Specialist Cum Operator
Tiong Woon Construction/ Artco Construction
06.2006 - 02.2014
'O' Level / 'N'' Level
Kaki Bukit Private School
Higher NITEC in Electrical, Electronic Engineeri
Kaki Bukit Private School
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