Overview
Work History
Education
Skills
Certification
Timeline
Generic

Najmeen Nisha

Overview

14
14
years of professional experience
1
1
Certification

Work History

Senior Excutive Admin & Operation

West Point Hospital Singapore Pte Ltd
10.2011 - 06.2021
  • Negotiated favorable contract terms with vendors, leading to significant cost savings while maintaining product quality and timely delivery.
  • Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
  • Assisted in organizing and overseeing assignments to drive operational excellence.
  • Enhanced customer satisfaction by resolving inquiries effectively and efficiently.
  • Promoted teamwork within the department by sharing knowledge, offering guidance, and collaborating on initiatives aimed at enhancing service quality.
  • Ensured accurate record-keeping by diligently documenting all interactions within internal CRM platforms.
  • Maintained and managed customer files and databases.
  • Kept accurate records of all customer interactions and transactions.
  • Assisted other pharmacy staff with drug inventory, purchasing and receiving.

Purchasing Assistant

Cold Storage Singapore (1983) Pte Ltd
04.2007 - 01.2010
  • Achieved cost savings by negotiating with suppliers and securing favorable contracts.
  • Streamlined purchasing processes for increased efficiency and reduced procurement time.
  • Improved supplier relationships through regular communication and transparent dealings.
  • Managed inventory levels effectively to prevent stockouts and minimize holding costs.
  • Coordinated with cross-functional teams to ensure timely delivery of materials for production needs.
  • Maintained accurate records of purchases, pricing, and documentation for audit purposes.

Education

No Degree - Diploma in Business Administration

PSB Academy
Tiong Bahru
05.2017

No Degree - Electronic Computer & Networking

ITE College West
Ang Mo Kio
03.2007

No Degree - N Level

Pioneer Secondary School
Jurong West
12.2004

No Degree - PSLE

Jurong Town Primary School
Taman Jurong
12.2000

Skills

  • Operations Management
  • Scheduling
  • Operational Leadership
  • Technical Support
  • Office Administration
  • Customer Service
  • Preventive Maintenance
  • Administration and Reporting

Certification

Personal and Interpersonal effectiveness

Communication skills

Technical mathematics

Networking and Communications

Customer Service

Thinking and Problem solving skills

Career development and planning

Timeline

Senior Excutive Admin & Operation

West Point Hospital Singapore Pte Ltd
10.2011 - 06.2021

Purchasing Assistant

Cold Storage Singapore (1983) Pte Ltd
04.2007 - 01.2010

No Degree - Diploma in Business Administration

PSB Academy

No Degree - Electronic Computer & Networking

ITE College West

No Degree - N Level

Pioneer Secondary School

No Degree - PSLE

Jurong Town Primary School

Similar Profiles

CREATE PROFILE
Najmeen Nisha