Naimi Je Taime
Summary
I have a sense of mission that leads me wants to improve invidious ways, using whatsoever degree of influence I have developed through experience and do the same with the organization. I strive to overcome adversity, particularly moral adversity so that everyone can shine through to make a difference. Aiming to strive for higher values which include enhancing my educational and professional skills in a stable, and dynamic workplace
Overview
8
8
years of professional experience
Work History
Coordinator
Wilhelmsen Ship Services
03.2023 - 01.2025
- Maintain customer relations and satisfaction
- To check inventory and receive orders
- Key in invoices and sales tally
- Supply orders and liaising with 3rd party
- Provided company information and policies to customers upon inquiry and answered questions via phone, email, or online chat.
- Boosted customer retention rates by providing exceptional service and building rapport with clients.
Retail Associate / Baker
Nasty Cookies
07.2022 - 03.2023
- Serve customers in food and beverages
- Responsible for daily sales and housekeeping
- Prepared baking goods and productions
- Maintain zero error with the post system
Waiter
Red Chillis
09.2021 - 11.2021
- Provide customer service in the food & beverage environment
- Coordinate with customer reservations in the restaurant
- Cashiering, clearing and setting up of tables
- Promote and up-sell snacks and drinks to the customer
- Answering phone calls, attending customers' enquiries
Customer Service Executive
Shangrilla Hotel
02.2019 - 11.2019
- Include phone, chat, email, etc
- Handles incoming or outgoing customer calls
- Responsible to handle customer inquiries, customer complaints or support issues
- Building sustainable customer relationships
- Keep records of all the conversations in organised manner
- Generate reports using Excel
Hair Styling Assistant
Toni & Guy
01.2017 - 12.2018
- Perform all administrative duties like booking etc
- House keeping and stocktaking
- To assist stylist on treatment while maintaining good relationship experience with customers while meeting their needs
Education
Nitec - Hair Fashion & Design
Institute of Technical Education
02.2018
N Level - undefined
Jamiyah Business School
12.2015
Skills
- Data Verification &
- Microsoft Office Suite
- Interpersonal Communication
- Data entry
- Customer service
CONTACT
- PHONE: 88516030
- EMAIL: naimijetaime@gmail.com
Languages
English
Upper intermediate (B2)
Malay
Advanced (C1)
Timeline
Coordinator
Wilhelmsen Ship Services
03.2023 - 01.2025
Retail Associate / Baker
Nasty Cookies
07.2022 - 03.2023
Waiter
Red Chillis
09.2021 - 11.2021
Customer Service Executive
Shangrilla Hotel
02.2019 - 11.2019
Hair Styling Assistant
Toni & Guy
01.2017 - 12.2018
N Level - undefined
Jamiyah Business School
Nitec - Hair Fashion & Design
Institute of Technical Education
Similar Profiles
Umar Farooq MushtaqUmar Farooq Mushtaq
Environmental Marine Engineer at Wilhelmsen Ship ServicesEnvironmental Marine Engineer at Wilhelmsen Ship Services
Yogesh Ashok MoreYogesh Ashok More
Second Engineer at WILHELMSEN SHIP MANAGEMENTSecond Engineer at WILHELMSEN SHIP MANAGEMENT
Vaibhav BodheVaibhav Bodhe
Electro-Technical Officer at Wilhelmsen Ship Management India Pvt Ltd.Electro-Technical Officer at Wilhelmsen Ship Management India Pvt Ltd.
Ethen SteinfeldtEthen Steinfeldt
Coordinator at High West DistilleryCoordinator at High West Distillery
Trevionne GreehlingTrevionne Greehling
Coordinator at Tj Maxx Dept StoreCoordinator at Tj Maxx Dept Store