Naghila Veerappa
Summary
Dedicated and compassionate Registered Nurse (RN) with progressive career history in direct patient care and care coordination in fast-paced environment. Proven to remain calm under pressure and skillfully handle difficult patients and high-stress situations. Consistently developing strong relationships with patients and families through empathetic communication, respectful attitude and excellent customer service.
Organized and adapt to new situations and challenges to best enhance the organizational brand.
Overview
9
9
years of professional experience
Work History
Medical Records Clerk
Fullerton Health Pte Ltd
04.2024 - Current
- Processed medical records requests from outside providers according to facility, state, and federal law.
- Scanned medical records in digital format for easy retrieval and accessibility.
- Maintained patient confidence by keeping patient records information confidential.
- Maintained patient records systems by archiving, scaning and indexing important documents and files.
- Responded to patient inquiries to provide information and details of medical records.
- Reviewed charts and flagged incomplete or inaccurate information.
- Maintained patient records in compliance with security regulations.
Nurse
Fullerton Health Pte Ltd
11.2023 - 04.2024
- Performed accurate documentation of patient assessments, interventions, and outcomes in compliance with regulatory standards.
- Performed routine wound care and dressing changes on schedule.
- Remained calm during high-stress, critical situations, demonstrating sustained focus and problem-solving in real-time.
- Educated patients on disease management, self-care techniques, and wellness strategies to improve long-term health outcomes.
- Improved patient satisfaction ratings by delivering compassionate and personalized care.
- Assisted physicians in performing diagnostic tests and procedures to facilitate prompt diagnosis and treatment.
- Carried out Stress ECG.
Registered Nurse
Sengkang General Hospital
07.2018 - 11.2023
- Collaborated with physicians to quickly assess patients and deliver appropriate treatment while managing rapidly changing conditions.
- Educated patients, families and caregivers on diagnosis and prognosis, treatment options, disease process and management and lifestyle options.
- Trained new nurses in proper techniques, care standards, operational procedures and safety protocols.
- Provided direct patient care, stabilized patients and determined next course of action.
- Administered medications via oral, IV and intramuscular injections and monitored responses.
- Implemented medication and IV administration, catheter insertion and airway management.
- Managed care from admission to discharge.
- Collected blood, tissue and other laboratory specimens and prepared for lab testing.
- Updated patient charts with data such as medications to keep records current and support accurate treatments.
- Organized and managed care of patients undergoing various therapies and procedures.
- Advocated for patients by communicating care preferences to practitioners, verifying interventions met treatment goals and identifying insurance coverage limitations.
Registered Nurse
Singapore General Hospital
11.2015 - 06.2018
- Collaborated with physicians to quickly assess patients and deliver appropriate treatment while managing rapidly changing conditions.
- Educated patients, families and caregivers on diagnosis and prognosis, treatment options, disease process and management and lifestyle options.
- Provided direct patient care, stabilized patients and determined next course of action.
- Administered medications via oral, IV and intramuscular injections and monitored responses.
- Implemented medication and IV administration, catheter insertion and airway management.
- Managed care from admission to discharge.
- Administered medications and treatment to patients and monitored responses while working with healthcare teams to adjust care plans.
- Collected blood, tissue and other laboratory specimens and prepared for lab testing.
Education
Diploma In Nursing
KPJ International College
Malaysia09.2014
SPM ( O Level)
SMK Pasir Putih
Malaysia2008
Skills
- Patient Care
- Patient Assessments
- Medication Administration
- Medication Side Effect Knowledge
- Intravenous Injections
- PICC Lines
- Chest Tubes
- Blood Draw and Sample Collection
- Hand Hygiene Auditor
- Clinical Preceptor
- Wound Care & Management
- ELNEC Training (End-of-Life-Care)
Languages
English
Bahasa Melayu
Tamil
Timeline
Medical Records Clerk
Fullerton Health Pte Ltd
04.2024 - Current
Nurse
Fullerton Health Pte Ltd
11.2023 - 04.2024
Registered Nurse
Sengkang General Hospital
07.2018 - 11.2023
Registered Nurse
Singapore General Hospital
11.2015 - 06.2018
Diploma In Nursing
KPJ International College
SPM ( O Level)
SMK Pasir Putih
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