Nagaroshan Velu
Summary
Enthusiastic about learning new jobs inside and out. Open to learning new skills and contribute to group success. Offers strong administrative, relationship-building and problem-solving abilities.
Overview
4
4
years of professional experience
Work History
Delivery Driver
Singpost
06.2023 - 08.2023
- Delivered packages to customer doorsteps and business offices.
- Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
- Maintained upbeat, positive attitude in busy, customer-focused environment.
- Kept detailed mileage and fuel reports to track overall fuel costs.
Delivery Attendant
Freelance
02.2023 - 05.2023
- Kept detailed mileage and fuel reports to track overall fuel costs.
- Loaded truck and properly secured items to prevent damage for deliveries.
- Delivered packages to customer doorsteps and business offices.
- Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
Retail Assistant
NTUC Finest
02.2021 - 04.2021
- Worked closely with shift manager to solve problems and handle customer concerns.
- Coordinated restocking of sales floor with current merchandise and accurate signage for current promotions.
- Used POS system to process sales, returns, online orders, and gift card activations.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Replenished sales floor merchandise and organized shelves, racks, and bins for optimal appearance.
- Balanced and organized cash register by handling cash, counting change, and storing coupons.
- Assisted customers with prompt and polite support in-person and via telephone.
- Greeted customers, helped locate merchandise, and suggested suitable options.
- Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers.
- Answered incoming calls and emails to provide product information, features and benefits.
- Worked with loss prevention in monitoring shopper behavior.
- Increased sales and customer satisfaction through personalized servicing.
- Maintained tidy and organized store environment to comply with cleanliness standards.
- Actively engaged customers to provide general assistance and information on store merchandise.
- Processed customer returns to manage smooth refunds and exchanges following store procedures.
- Answered customer questions about products and services, helped locate merchandise, and promoted key items.
- Provided exceptional services and pleasant shopping experiences to retail customers.
- Engaged in friendly conversation with customer to better uncover individual needs.
Gym Assistant
Sports Hub Gym
09.2020 - 04.2021
- Posted information on gym hours and upcoming events, maintaining consistent communication with patrons.
- Enforced rules and held customers accountable for not following gym regulations.
- Serviced complex equipment quickly to minimize wait times for specific machines.
- Assessed staff needs and offered assistance with checking in patrons during busy times.
- Sold memberships and personal training sessions to new customers.
- Cleaned rides and attractions to reduce spread of germs and bacteria.
- Assisted customers in entering and exiting rides, providing balance support and general directions.
- Constructed displays and easy-to-read signage to help guests navigate attractions area.
- Oversaw maintenance and operation of [Type], [Type] and [Type] equipment, maintaining safety, cleanliness and operational efficiency.
- Promoted safety of visitors and mitigated liability risks by monitoring recreation areas, enforcing rules and safety policies.
- Performed troubleshooting and routine maintenance to keep equipment in optimal working condition.
Warehouse Assistant
DHL
01.2020 - 02.2020
- Cleaned and maintained warehouse in compliance with OSHA safety standards.
- Placed incoming inventory in optimal storage locations to promote continued accuracy and easy retrieval.
- Alternated goods in inventory by observing first-in and first-out approach to keep shelves organized and properly stocked.
- Prepared orders for shipment by picking, packing, and labeling merchandise.
- Received and processed incoming stock to keep inventory levels accurate and up-to-date.
- Assisting with returns and exchanges to restore customer confidence and prevent loss of business.
Education
Diploma in Sports And Leisure Management - Diploma in Sports And Leisure Management
Republic Polytechnic
04.2021
Skills
- Customer Service
- Valid Driver's License
- Teamwork and Collaboration
- Class 3 license
Timeline
Delivery Driver
Singpost
06.2023 - 08.2023
Delivery Attendant
Freelance
02.2023 - 05.2023
Retail Assistant
NTUC Finest
02.2021 - 04.2021
Gym Assistant
Sports Hub Gym
09.2020 - 04.2021
Warehouse Assistant
DHL
01.2020 - 02.2020
Diploma in Sports And Leisure Management - Diploma in Sports And Leisure Management
Republic Polytechnic
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