Nagarajan Mahalingam
Singapore
Summary
A highly motivated and results-oriented IT Senior Management Executive with over 20 years of experience in Information Technology, specializing in Financial Services. Proven expertise in IT operations, governance, compliance, risk management, and strategic planning within banking environments.
Overview
31
31
years of professional experience
1
1
Certification
Work History
Head of IT - Singapore Branch
First Abu Dhabi Bank (FAB)
03.2010 - Current
- Accountable for end-to-end IT operations for the Singapore branch.
- Interface with business stakeholders and Group IT teams to align technology with business goals.
- Manage IT budgeting, reporting, and stakeholder communications, including C-level engagement.
- Lead internal and external IT teams; foster collaboration and performance excellence.
- Oversee vendor management, contract negotiations, and service level agreements.
- Support IT audits, security assessments, risk evaluations, and compliance reviews.
- Conduct IT governance meetings and risk/control self-assessments.
- Mentor and develop IT team members to build a high-performing department.
Senior IT Specialist
NEC Asia Pacific Pte Ltd
01.2000 - 02.2010
- Delivered IT consulting, installation, and implementation services across servers, networks, operating systems, databases, and security platforms.
- Supported enterprise clients in optimizing IT infrastructure and operations.
Customer Support Engineer
08.1994 - 12.1999
- Provided technical support and troubleshooting services.
- Further details available upon request.
Education
MBA - Systems
Madras University
B.C.A - Computer Applications
University of Madras
Diploma - Computer Technology
State Board of Technical Education
Skills
- IT Strategy Development & Execution
- Business-IT Alignment
- Stakeholder Management (including C-Level)
- Cross-functional Team Leadership
- Vendor & Partner Negotiation
- Budget Planning & Cost Optimization
- IT Risk Assessment & Mitigation
- Internal & External IT Audits
- Compliance with Local & Global Regulations
- Change, Contract Management & SLA Oversight
- Policy Development & Enforcement
- Control Self-Assessments (CSA)
Certification
- Microsoft Certified System Engineer (MCSE)
- ITIL Foundation – IT Service Management
- VMware vSphere: Install, Configure, Manage v4
- Microsoft Cloud Practitioner
- AWS Cloud Practitioner
- Microsoft Certified: Azure AI Fundamentals
- Certified Information Security Manager (CISM)
Key Responsibilities & Achievements
- Lead daily IT operations, ensuring system availability, application performance, and infrastructure stability.
- Serve as the single point of contact for all IT-related business requests, incident resolution, audits, enhancements, and project delivery.
- Liaise with Group IT teams across infrastructure, applications, security, risk, and governance domains.
- Oversee outsourced vendor teams and local IT helpdesk; conduct service reviews and manage IT procurement and contracts.
- Drive implementation of strategic IT initiatives aligned with FAB Group IT directives.
- Played a key role in IT integration during the merger with a major UAE bank.
- Manage Business Continuity Planning (BCP), including Business Impact Analysis (BIA), testing, and implementation.
- Own Disaster Recovery (DR) planning, testing, and execution for the Singapore branch.
- Prepare and monitor annual IT budgets; ensure cost-effective resource allocation.
- Ensure compliance with MAS TRM guidelines, IT outsourcing regulations, and BCM requirements.
Timeline
Head of IT - Singapore Branch
First Abu Dhabi Bank (FAB)
03.2010 - Current
Senior IT Specialist
NEC Asia Pacific Pte Ltd
01.2000 - 02.2010
Customer Support Engineer
08.1994 - 12.1999
B.C.A - Computer Applications
University of Madras
Diploma - Computer Technology
State Board of Technical Education
MBA - Systems
Madras University
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