Nagaraj Selvanaiyagam
Operations Executive
Singapore
Summary
Experienced and highly motivated operations executive with a proven track record of excellence in managing and optimizing business processes. Known for punctuality, adaptability, and a strong ability to learn and apply new skills quickly, even in high-pressure environments. Adept at streamlining operations, enhancing efficiency, and driving organizational success through strategic planning and effective execution. Committed to continuous improvement and delivering exceptional results. Poised to leverage my extensive expertise to drive success and efficiency in any organization I become a part of.
Operations Executive skilled in organizing and coordinating office administration to support organizational effectiveness, operational excellence and office safety. Thrives in fast-paced environment and accomplishes tasks with minimum supervision and eagerness to go above and beyond.
Overview
14
14
years of professional experience
4015
4015
years of post-secondary education
2
2
Languages
Work History
Operations Officer
VFS GLOBAL
2023.12 - Current
- Document scrutiny and collection of applications for visa processing.
- Optimized business processes to foster operational efficiency.
- Provided excellent customer care to maintain and improve customer relations, strengthen loyalty.
- Established positive and effective communication among unit staff and organization leadership, reducing miscommunications, and missed deadlines.
- Mentored junior team members, fostering professional development and enhancing overall team performance.
- Contributed to business development efforts to meet corporate objectives.
- Trained and guided team members to maintain high productivity and performance metrics.
- Handle cash and bank related transactions if assigned and ensure 100% accuracy.
- Handle cash and bank related transactions if assigned and ensure 100% accuracy
- Ensure that the entire process is completed within the mandated turn around time.ry into the system with zero errors..
- Ensure that the entire process is completed within the mandated turn around time
Operations Executive
WIDEVISION ASIA PTE LTD
2022.12 - 2023.04
- Efficiently and effectively identified and solved all problems that impacted direction of business.
- Collaborated with executive leadership on key initiatives, providing valuable insights from an operational perspective.
- Oversaw projects to help goals, tasks and milestones align with organizational strategy.
- Managed cross-functional teams, ensuring successful completion of projects within deadlines.
- Oversees the team to ensure that the team is prepared for shoots by providing advice daily.
- Responsible for ensuring quality in the delivery of digital and print images.
- Oversaw daily operations activities, ensuring smooth functioning across all departments while maintaining high-quality standards.
- Communicate and liaise with various clients to ensure a smooth process.
- Supervise and creatively be involved in the post-production process and photo editing.
Operations Executive
KT DIGITAL IMAGING PTE LTD
2015.07 - 2022.12
- Oversee and manage a team of 12 team members and oversaw daily operations activities, ensuring smooth functioning across all departments while maintaining high-quality standards.
- Responsible for determining desired images using Adobe products and delivering quality services
- Supervise use of digital and traditional cameras, along with tripods, filters, studio lights, flash attachments
- Developed strategic operation goals and be creatively involved in the post-production process, photo editing
- Established and maintained productive staff relationships to Improve workplace morale, increase productivity and enhance personal growth.
- Tended to urgent correspondence to facilitate communication or resolution.
- Trained and guided team members to maintain high productivity and performance metrics.
Operations Executive
JM TRANSLOG
2011.02 - 2015.06
- Invoicing and arranging 3PL
- Plan / manage all daily deliveries to customers
- Co-ordinate with forwarders on delivery requirements, to manage customers' expectations
- Achieve customer satisfaction through educating the drivers/forwarders on delivery expectations
- Ensured consistency in designs and content across all company platforms
- Provide Audio/Visual support for event companies inc
- Setup/teardown etc
- Interacted well with customers to build connections and nurture relationships.
- Efficiently and effectively identified and solved all problems that impacted direction of business.
Education
AUTOMOTIVE NITEC CERTIFICATE - Automotive
Singapore Armed Forces
SingaporeBUILDING SERVICES TECHNOLOGY - Building Services Technology
ITE College East
SingaporeSkills
Fleet Management
Time management
Multitasking
Effective communication
Problem-solving abilities
Process improvements
Team leadership
Leadership training
Operations oversight
Regulatory compliance
Operational management and excellence
Organizational development
Timeline
Operations Officer
VFS GLOBAL
2023.12 - Current
Operations Executive
WIDEVISION ASIA PTE LTD
2022.12 - 2023.04
Operations Executive
KT DIGITAL IMAGING PTE LTD
2015.07 - 2022.12
Operations Executive
JM TRANSLOG
2011.02 - 2015.06
AUTOMOTIVE NITEC CERTIFICATE - Automotive
Singapore Armed Forces
BUILDING SERVICES TECHNOLOGY - Building Services Technology
ITE College East