Naganathan Sivaguru
Technician
Summary
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
10
10
years of professional experience
5
5
years of post-secondary education
3
3
Certifications
1
1
Language
Work History
Technician
United Power & Resources Pte Ltd
10.2019 - Current
- Analyzed issues to identify troubleshooting methods needed for quick remediation.
- Served as primary point of contact for support relating to owned solutions and products.
- Explained technical information in clear terms to promote better understanding for non-technical users.
- Performed root cause analysis of reported issues to enact corrections.
- Read manuals and manufacturer instructions to install and troubleshoot devices.
- Scheduled maintenance and repair tasks in alignment with production deadlines to reduce bottlenecks.
- Monitored spare parts inventory and addressed shortages with purchasing personnel.
- Observed equipment operation to diagnose and troubleshoot reported issues.
- Completed job reports and logs immediately following service calls.
Electrical Supervisor
ASL Shipyard Pte Ltd
06.2012 - 10.2019
- Monitored manufacturing operations of electrical devices for compliance with safety protocols.
- Enhanced customer satisfaction ratings by motivating team members to strengthen quality and increase productivity.
- Evaluated final results to determine quality levels and isolate root causes of any identified faults.
- Shrunk knowledge gaps with ongoing training and close employee mentoring for new and less experienced team members.
Education
Diploma - Electrical And Electronics Engineering
ARJ Polytechnic College
Mannargudi,Thiruvarur 06.2009 - 06.2012
Fitter - Metal Building Assembly
Government Industrial Training Institute
Needamangalam Thiruvarur 07.2001 - 07.2003
Skills
- Troubleshooting
Certification
- Ms-Office
Timeline
Technician
United Power & Resources Pte Ltd
10.2019 - Current
Electrical Supervisor
ASL Shipyard Pte Ltd
06.2012 - 10.2019
Diploma - Electrical And Electronics Engineering
ARJ Polytechnic College
06.2009 - 06.2012
Fitter - Metal Building Assembly
Government Industrial Training Institute
07.2001 - 07.2003
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