Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Makerting position. Ready to help team achieve company goals.
Overview
3
3
years of professional experience
12
12
years of post-secondary education
Work History
Customer Service Officer
Tele-Centre
2023.05 - Current
Assisted call-in customers with questions and appointments and.
Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
Promoted company brand through customer service.
Provided primary customer support to internal and external customers.
Management Trainee
Mao Heng International Logistics
2022.02 - 2022.07
Worked well in a team setting, providing support and guidance.
Organized and detail-oriented with a strong work ethic.
Demonstrated strong organizational and time management skills while managing multiple projects.
Worked effectively in fast-paced environments.
Participated in team projects, demonstrating an ability to work collaboratively and effectively.
Gained strong leadership skills by managing projects from start to finish.
Strengthened communication skills through regular interactions with others.
Assisted with day-to-day operations, working efficiently and productively with all team members.
Healthcare Assistant
Singapore General Hospital
2021.03 - 2021.11
Aided patients with walking and limb exercises to improve strength and balance.
Participated in cleaning and maintenance of medical equipment to assist in department function and regulation compliance.
Maintained clean environment with due consideration to health and safety issues and infection control policy.
Observed patient skin conditions and reported findings to registered nurse.
Warehouse Associate
Amazon
2020.12 - 2021.02
Checked packages and merchandise for damage and notified vendors.
Prepared orders for shipment by picking, packing, and labeling merchandise.
Education
Marketing - Marketing Diploma
PSB Academy
Marina Square
2022.11 - Current
Marketing - Marketing Basics
FirstCom Academy
158 Kallang Way
2023.03 - 2023.03
Workplace Literacy And Numeracy (WPLN)
British Council
2021.07 - 2021.07
ISC Healthcare Homecare Certificate - Healthcare
ITE Central
Pearl Hill Care Home
2019.02 - 2020.11
PSLE -
Blangah Rise Primary School
Telok Blangah
2009.01 - 2014.12
GCE N(A) Level -
Bukit Merah Secondary School
Lengkok Bahru
2015.01 - 2018.12
Skills
Service recommendations
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Timeline
Customer Service Officer
Tele-Centre
2023.05 - Current
Marketing - Marketing Basics
FirstCom Academy
2023.03 - 2023.03
Marketing - Marketing Diploma
PSB Academy
2022.11 - Current
Management Trainee
Mao Heng International Logistics
2022.02 - 2022.07
Workplace Literacy And Numeracy (WPLN)
2021.07 - 2021.07
Healthcare Assistant
Singapore General Hospital
2021.03 - 2021.11
Warehouse Associate
Amazon
2020.12 - 2021.02
ISC Healthcare Homecare Certificate - Healthcare
ITE Central
2019.02 - 2020.11
GCE N(A) Level -
Bukit Merah Secondary School
2015.01 - 2018.12
PSLE -
Blangah Rise Primary School
2009.01 - 2014.12
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