NADYA ARDILA BINTE HAMID
Summary
A highly organized and hard-working individual looking for a responsible position to gain practical experience. To secure a challenging career opportunity and fully utilize my learnings, knowledge and skills in the customer service and administrative industry while making a significant contribution to the success of the company. A committed and easy going individual who easily adapts to changes and learning new skills.
Overview
17
17
years of professional experience
Work History
Events Executive
Il Lido Pte Ltd
08.2022 - Current
- Oversaw event happenings in progress, answered guest questions, acted quickly to resolve problems and support the operations team.
- Managed proper event planning for the outlets making sure for a smooth event flow.
- Worked closely with operations team for event planning and created event SOP for team members.
- Established clear objectives and goals for each event, drove execution toward goals and measured and monitored results to track impact.
- Developed and maintained year-round calendar of events, raised brand awareness and drove organic engagement with clients and team members.
Restaurant Manager
IL Lido Pte Ltd
03.2014 - 04.2020
- Opening team of the establishment
- Set-up of POS for bar and kitchen
- Setting up and managing of SOP for restaurant
- Providing daily sales report
- Inventory and ordering of stocks.
Sales Consultant
Fitness First
Singapore
11.2013 - 03.2014
- Providing information on gym memberships
- Closing good number of sales during first month on field
- Handled clients' requests and feedbacks on product
- Performed front desk administration duties
- Answer call professionally to provide information about services, packages available.
Sales Consultant
Appco Singapore
10.2013
- Represented WWF ( World Wide Fund Foundation)
- Role play for training
- Did outdoor selling of products
- Closed good sales during first week of being on field.
Administrative Assistant
Kester, Inc Singapore
04.2011 - 02.2012
- Data Entry
- Ordering of office stationeries and supplies
- Sorting and filing
- Answering courier company calls and inquiries.
Administrative Assistant
Kintetsu World Express (KWE), Singapore
03.2010 - 04.2011
- Input daily shipment details into system
- Maintaining and ordering of office and pantry supplies
- Generating and sorting of invoices for delivery
- Arranging and tracking shipment deliveries.
Service Staff
Golden Village Gold Class, Vivo City
11.2007 - 12.2007
- Basic service staff roles
- Ensure cleanliness of cinema halls
- Ticketing Sales
- Mend food kiosk.
Education
Nitec in Retail & Services (Business School) -
ITE College East (Simei)
01.2010
GCE 'O' Level -
Punggol Secondary School
01.2007
PSLE -
Temasek Primary School
01.2002
Skills
- Microsoft Word
- Microsoft Excel
- Microsoft PowerPoint
- Microsoft Outlook
Languages
English: Written & Spoken
Malay: Written & Spoken
Timeline
Events Executive
Il Lido Pte Ltd
08.2022 - Current
Restaurant Manager
IL Lido Pte Ltd
03.2014 - 04.2020
Sales Consultant
Fitness First
11.2013 - 03.2014
Sales Consultant
Appco Singapore
10.2013
Administrative Assistant
Kester, Inc Singapore
04.2011 - 02.2012
Administrative Assistant
Kintetsu World Express (KWE), Singapore
03.2010 - 04.2011
Service Staff
Golden Village Gold Class, Vivo City
11.2007 - 12.2007
Nitec in Retail & Services (Business School) -
ITE College East (Simei)
GCE 'O' Level -
Punggol Secondary School
PSLE -
Temasek Primary School