Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic
Nadia Binte Sulyman Mar’ie

Nadia Binte Sulyman Mar’ie

Summary

Dynamic and detail-oriented professional with experience at Bakz & Cakz, excelling in customer service and team collaboration. Proven ability to innovate recipes and enhance customer satisfaction through efficient order fulfillment. Strong time management and multitasking skills, consistently fostering a positive environment that promotes return business.

Overview

9
9
years of professional experience

Work History

Baker's Assistant

Bakz & Cakz
Singapore, Sembawang
01.2022 - 11.2022
  • Operated baking equipment, ensuring proper usage and safety protocols were followed.
  • Supported head baker in decorating cakes and pastries with attention to detail.
  • Collaborated with team members to streamline production processes for efficiency.
  • Adapted quickly to new recipes and techniques as directed by senior staff.
  • Expedited order fulfillment during peak hours, reducing wait times for customers and enhancing their overall experience.
  • Maintained high levels of cleanliness, complying with food safety regulations and ensuring a safe working environment.
  • Provided exceptional customer service at the bakery counter, promoting return business through friendly interactions.
  • Developed new recipes alongside the head baker, innovating the bakery''s product offerings.

Assistant Lecturer

ITE College West
Singapore, Yew Tee
06.2015 - 12.2015
  • Facilitated classroom discussions, promoting critical thinking and collaborative learning among students.
  • Evaluated student performance through assessments, providing constructive feedback for improvement.
  • Maintained communication with students regarding course expectations, deadlines, and support resources available.
  • Developed easy and open rapport with students to encourage engagement and academic progress.
  • Managed a diverse classroom effectively by addressing individual needs and fostering an inclusive learning atmosphere.

Sales Associate

GUESS
Orchard, Takashimaya
10.2013 - 12.2013
  • Addressed customer inquiries and resolved issues promptly to ensure satisfaction.
  • Monitored inventory levels, alerting management to restock needs effectively.
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Engaged with customers to build rapport and loyalty.
  • Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.

Education

Nitec - Western Culinary Arts

ITE College West
Choa Chu Kang

High School Diploma - Psychology

Management Development Institute of Singapore
Singapore, Queenstown
12.2019

Skills

  • Customer service
  • Team player
  • Time management
  • Attention to detail
  • Multitasking and organization

Languages

English
Bilingual or Proficient (C2)
Malay
Bilingual or Proficient (C2)

Timeline

Baker's Assistant

Bakz & Cakz
01.2022 - 11.2022

Assistant Lecturer

ITE College West
06.2015 - 12.2015

Sales Associate

GUESS
10.2013 - 12.2013

Nitec - Western Culinary Arts

ITE College West

High School Diploma - Psychology

Management Development Institute of Singapore
Nadia Binte Sulyman Mar’ie