Dedicated and collaborative medtech & healthcare professional with a history of meeting company goals. Past 13 years of regional marketing experience in healthcare organization & top medtech companies in the world.
Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand. Organized, dependable & successful at managing multiple priorities with a positive attitude.
Willingness to take on added responsibilities to meet team goals. Documented strengths in building and maintaining relationships with diverse range of stakeholders in dynamic, fast-paced settings.
Overview
13
13
years of professional experience
Work History
Senior Manager, Business Development & Strategy
VentureBlick Singapore
01.2023 - 06.2023
Increased market awareness and promote education of VentureBlick's offerings to potential customers. Developed, built, and strengthened relationships with healthcare professionals as the primary stakeholders
Personally reached out and onboarded around 100 healthcare professionals from different medical specialties & countries onto VentureBlick global advisory network as advisors; including CEO, COO & medical directors from leading hospital groups
Created personal articles/posts on LinkedIn to drive awareness & branding of VentureBlick amongst HCPs
Established & drove solid mutual partnerships and collaborations with healthcare and tertiary institutions like NUH, Singhealth, NUS
Identified and sourced for promising healthcare startups to be listed on VentureBlick's platform
(Reason for short tenure : Retrenchment - Company is restructuring and undergoing cost saving)
SEA Marketing Manager
Terumo Blood and Cell Technologies
10.2021 - 01.2023
Led a team of 2 SEA senior clinical education specialists
Strategized, planned & drove SEA FY22 Marketing and Clinical Education with SEA & local country teams
Launched business excellence framework & tracker to develop market data analytics and insights from local SEA country teams to drive commercial excellence
Strong collaboration and partnership with APAC marketing, APAC medical affairs, global scientific affairs, to establish clinical and scientific evidence & position ourselves as total solution for blood banks and hospitals
Developed roundtable discussions, hybrid workshops, expert meetings & voice of customers
Built strong cross countries' local sales and functional team work to drive business growth in focused business areas via key account penetration of total portfolio & technology adoption
Drove clinical education strategies to strengthen KOLs & HCPs engagement & key account conversion through launching clinical educational programmes; quarterly educational series
Developed and build internal capabilities via product & clinical programmes for over 60+ sales & clinical team members (direct reps + distributors) from SEA countries
Strong collaboration with supply chain, quality assurance and regulatory affairs to ensure customers' satisfaction in product utilization & timely product registration.
Associate Market Development Manager
Medtronic Pte Ltd
11.2019 - 10.2021
Achieved 99.3% FY21 Sales Budget & 13% growth vs LY
Achieved 109% FY20 Sales Budget & 16% growth vs LY
FY22 SGMY Marketing and Emerging Market Kick Off Meeting Award: (i) Medtronic Mindset Award, Individual Award - Team Award (ii) Market Development Initiative, Team Award (Diabetes) (iii) New Product Launch Initiative, Team Award (Neurovascular)
FY22 SGMY Kick Off Meeting - Finalist for Marketing Excellence Award (2 Projects)
Managed 1 Education Specialist (Vietnam) and 1 Intern (Singapore)
Drove strategy planning & built market data analytics, insights & trackable metrix across SEA region to support strategy development and execution for business growth
Drove New Product Launches via Dinner symposium, hands on training and decentralized hospital outreach for key accounts and HCPs (Eg. Interventional Neuroradiologists, Endocrinologists, Gastroenterologists)
Built brand awareness in local market and increased penetration with proactive strategies. Strengthened KOL engagement via Voice of Customers, cross country KOL-HCP coaching & case discussions
Strong collaboration with APAC marketing and Global marketing to ensure strategies and tactics are aligned & executed
Marketing council: Subgroup co-leader - Digital Marketing - Drove collaboration with Facebook to educate Singapore and Malaysia marketers & key internal stakeholders on social media marketing
Identified & developed multiple business cases; successfully obtained additional USD 350K marketing budget to drive growth initiatives & market development activities for incremental sales
Drove MOU & Collaboration with local government hospital & society (Diabetes & Neurovascular respectively)
Designed, developed & manufactured HCPs' hands on demo tool with team members & vendors for New Product Launch, HCP Hands on Refresher Training / Demonstration
Drove & led innovative projects, medical education & growth initiatives to increase engagement & collaboration between HCPs and Medtronic through digital transformation & webinar series initiatives
Launched successful HCP engagement & education series; About 150 SEA neuro physicians engaged biweekly for 3 months, 400 SG & MY nephrologists & nurses engaged & more than 30 KOLs developed & engaged as speakers
Launched Patient Engagement Education Series; D'connect. More than 100 Type 1 Diabetes patients & caregivers being connected & updated with our technology
Developed Diabetes patient stories & leverage on Facebook platform to increase public outreach & generate leads
Drive Type 1 Diabetes Awareness via social media campaign & organized internal workshop with more than 100 Medtronic cross functional stakeholders attending
Strong collaboration with supply chain, quality assurance and regulatory affairs to ensure customers' satisfaction in product utilization & timely new product launch (Neurovascular, Diabetes, Gastrointestinal) to drive growth and product continuity.
SEA Product Manager
Becton Dickinson / Bard Singapore Pte Ltd
10.2016 - 10.2019
Achieved 110% FY18 Sales budget & 32% growth vs LY
Drove, developed and executed marketing strategies & initiatives to increase market awareness of product portfolio and to penetrate key accounts
Successful adoption of product technology & competitive conversion in multiple accounts
Drove new product launch of Vascular Access and Biopsy technology via selective key accounts' live cases evaluation with global, regional trainer & roadshows in Singapore, Malaysia and Thailand
Established brand and product reminder of PowerPort via Anniversary Campaign in Key hospitals
Designed and developed Biopsy educational kit for HCPs to explain procedures & technology to patients
Worked closely with internal and external stakeholders, including channel partners in the region to increase collaboration and partnership with institutions in gaining market share
Established solid partnership with external companies, eg, Fuji, Canon, Philip, Somnotec, to drive Biopsy's HCP workshops in SEA region & internal clinical trainings
Communicated effectively with team members to lead & deliver updates on project milestones and deadlines.
Drove technology adoption of Stereotactic & Ultrasound Guided-Vacuum Assisted biopsy in key accounts (Local Country Hands on Workshops, SEA Workshops)
Established KOL development to increase clinical knowledge and skillset of 200 key potential HCPs in focused countries and accounts. (Breast surgeons, Breast Radiologists)
Collaborate with supply chain, quality assurance and regulatory affairs to ensure customers' satisfaction in product utilization & timely new product launch (Ports) to drive growth and product continuity
Build and execute Vascular Access strategy with Global BU marketing to see accelerated growth in technology adoption in key country.
Senior Executive, Regional Marketing
Olympus Singapore Private Limited
04.2012 - 09.2016
Southeast Asia Product lead for Endoscopy Ultrasonography (EUS) medical equipment
Developed and executed marketing plans and strategies to targeted regional countries
Analyzed market data, trends, sales reports and competitors' products
Close collaboration with APAC and Global team & channel partners to develop and drive KOL engagement in the region
Organized & directed new product launch, promotional campaigns, evaluations and demonstration of products to KOLs & HCPs (Gastroenterologists & General Surgeons) in Singapore, Philippines, Indonesia, Malaysia, Bangladesh, Myanmar
Organized more than 20 national level, Basic, Advanced and Interventional EUS workshops in the region
Regional survey/trips to more than 20 overseas hospitals in South East Asia countries, Hong Kong, Bangladesh and India to understand about HCPs' needs in improving their endoscopy systems
Regional Product Trainer to internal stakeholders, distributors and nurses on operation and maintenance of EUS system
Regional core team member of Asian EUS Group (AEG) in development and delivery of workshops and trainings on the use of EUS in Asia
Successfully achieved "The EUS Advanced Training Course" in Tokyo Japan November 2012.
Medical Technologist (Vascular Lab)
National Heart Centre of Singapore
04.2010 - 03.2012
Responsible for improving patient service quality and achieved Singapore Health Quality Service Award (SHQSA) Silver Award 2012
Performed Diagnostic Vascular Ultrasound investigations for patients for follow-up examinations, pre and post surgery & procedure examinations and acute vascular obstructions (such as deep veins thrombosis (lower limbs), chronic arterial obstruction (lower limb), carotid arteries and radial arteries
Performed plethysmography (such as ankle-brachial index, segmental pressure and toe pressure) on patients who are suspected of having peripheral vascular disease
Explained and educated the function and purpose of the scans to patients
Provided detailed diagram, analysis and report on the results to mainly vascular and cardiothoracic surgeons.
Education
Bachelor degree in Science (Life Sciences) - Biomedical Science
National University of Singapore
Singapore
07.2009
Skills
Strategic Marketing
Market Research & Analysis
Branding Positioning
Teamwork and Collaboration
Flexible and Adaptable
Team Building
Self-Directed
Organizational Skills
References
Jean Charles Ngo, +65 87550628, Abbott, Country Manager, SEA, Direct manager in Medtronic Joanna Leong, +65 92987552, Medtronic, Regional Business Manager, Direct manager in Medtronic Umal Raskar, +1 720 322 4908, Terumo BCT, Director - Global Business Technology, Direct manager in Terumo BCT
Timeline
Senior Manager, Business Development & Strategy
VentureBlick Singapore
01.2023 - 06.2023
SEA Marketing Manager
Terumo Blood and Cell Technologies
10.2021 - 01.2023
Associate Market Development Manager
Medtronic Pte Ltd
11.2019 - 10.2021
SEA Product Manager
Becton Dickinson / Bard Singapore Pte Ltd
10.2016 - 10.2019
Senior Executive, Regional Marketing
Olympus Singapore Private Limited
04.2012 - 09.2016
Medical Technologist (Vascular Lab)
National Heart Centre of Singapore
04.2010 - 03.2012
Bachelor degree in Science (Life Sciences) - Biomedical Science
National University of Singapore
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Ernesto MendozaErnesto Mendoza
Medical Advisor at VentureBlickMedical Advisor at VentureBlick