Myo Myat Kyaw
Summary
Experienced hospitality professionals with 4+ years in luxury hotel and fine dining service, complemented by recent housekeeping experience at a leading international hotel. Proven expertise in delivering exceptional guest experiences, maintaining high cleanliness standards, and adhering to health and safety protocols. Skilled in customer service, teamwork, and problem-solving. Fluent in English with a strong work ethic, seeking to join a prestigious hospitality team.
Overview
5
5
years of professional experience
Work History
Housekeeping Supervisor
Wyndham Grand Hotel, Ajman, UAE
05.2024 - 10.2024
- Maintained guest rooms and public areas to high cleanliness standards.
- Organized guest belongings while cleaning rooms with attention to detail.
- Reported maintenance issues for prompt resolution and ensured guest satisfaction.
Waiter
PARKROYAL HOTEL, Yangon, Myanmar
04.2022 - 04.2024
- Delivered fine dining service, achieving 15% above-average guest satisfaction scores.
- Managed guest inquires and trained junior staff on food safety and service.
Waiter
Seeds Restaurant & Lounge, Yangon, Myanmar
02.2021 - 03.2022
- Increased revenue by 10% through upselling and excellent customer engagement.
- Maintained hygiene and safety standards, contributing to a high-quality reputation.
Waiter
Chris Bar, Yangon, Myanmar
01.2020 - 01.2021
- Specialized in food and beverage service, assisting bartenders and managing bar inventory.
Education
Attended Until (2020)
3rd Year English (Incomplete)
East Yangon UniversityMatriculation Examination Passed
Yangon, Myanmar01-2016
Skills
- Customer Service Excellence
- Food & Beverage Expertise
- Housekeeping Skills
- Attention Detail
- Teamwork & Communication
- Food Hygiene & Safety Standards
- Cash Handling & POS Operation
- Teamwork and Time Management
- Upselling and Cross-selling skills
- Problem Solving & Complaint Resolution
Languages
English (Fluent)
Burmese (Native)
Chinese (Basic)
Timeline
Housekeeping Supervisor
Wyndham Grand Hotel, Ajman, UAE
05.2024 - 10.2024
Waiter
PARKROYAL HOTEL, Yangon, Myanmar
04.2022 - 04.2024
Waiter
Seeds Restaurant & Lounge, Yangon, Myanmar
02.2021 - 03.2022
Waiter
Chris Bar, Yangon, Myanmar
01.2020 - 01.2021
Attended Until (2020)
3rd Year English (Incomplete)
Matriculation Examination Passed
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