Summary
Overview
Work History
Education
Skills
Languages
Height
Timeline
Generic
Mya Thu San

Mya Thu San

Singapore

Summary

Customer oriented, personable individual with well-developed hospitality skills. Enjoys providing positive customer experiences through energetic interpersonal communication. Team plaver who works well with staff members to satisfy customers. Seeking to leverage my expertise and dedication to deliver outstanding experiences as a valued member of your company.

Overview

4
4
years of professional experience

Work History

Bartender

Lepetit Katong
06.2024 - Current
  • Prepare alcoholic or non-alcoholic beverages for bar and restaurant patrons.
  • Interact with customers, take orders and serve snacks and drinks.
  • Assess customers’ needs and preferences and make recommendations.
  • Mix ingredients to prepare cocktails.
  • Restock and replenish bar inventory and supplies.
  • Stay guest focused and nurture an excellent guest experience.
  • Comply with all food and beverage regulations.
  • Handling beverage orders and serving of guests

Food and Beverage Attendant

Le Petit Katong
06.2024 - Current

Food and beverage service

  • Greet and welcome customers warmly.
  • Answer questions on menu selections, and check with kitchen staff whenever additional clarification is necessary
  • Communicate additional meal requirements. allergies. dietary needs. and special requests to the kitchen
  • Actively listen and respond positively to guest questions, concerns, and requests to resolve issues, delight, and build trust.
  • Take orders accurately via the POS system.
  • Ensure timely delivery of orders to customers.
  • Clean and sanitize tables after each use.
  • Maintain cleanliness of work areas throughout the day, practicing clean-as-you-go procedures.
  • Thank every quest upon departure. invite them to return. and wish them a fond farewell.
  • Assist in restocking supplies and inventory management.
  • Assist in opening and closing duties as required.
  • Develop and maintain positive and productive working relationships with other employees and departments.

Barista and Banquet Attendant

Marina Bay Sands
07.2023 - 01.2024
  • Greet guests, attend to their needs and create a welcoming atmosphere.
  • Take orders, serve food and handle payments.

-Provide personalized service to customers and ensure customer satistaction

  • Resolve customer complaints efficiently and adapt recipes to accommodate dietary preferences.
  • Collaborate with colleagues to ensure smooth and efficient service.
  • Resolve customer gueries and complaints
  • Ensure hygiene standards are met by keeping the tops and equipment clean always

Customer Service Executive

Local Clinic
06.2020 - 10.2020
  • Greeted customers warmly upon arrival and provided friendly and warm presence.
  • Delivered exceptional quest experiences and empathetic support for patient concerns.
  • Answered customer inquiries and provided support and companionship to patients in need of assistance.
  • Managed appointments for seamless clinic operations.
  • Collaborate with colleagues to ensure smooth operations and emergency responses.
  • Process payment made to the hospital.

Education

Diploma in Hotel And Tourism Management - Hospitality Management

Educare Global Academy
Singapore
01.2024

High School Diploma -

B.E.H.S (1) North Dagon
Myanmar
03.2020

Skills

  • Team Work
  • Problem Solving
  • Communication
  • Adaptability
  • Time Management
  • Complaint Handling
  • Emotional intelligence
  • Listening skills

Languages

English
Bilingual or Proficient (C2)
Burmese
Bilingual or Proficient (C2)

Height

172cm

Timeline

Bartender

Lepetit Katong
06.2024 - Current

Food and Beverage Attendant

Le Petit Katong
06.2024 - Current

Barista and Banquet Attendant

Marina Bay Sands
07.2023 - 01.2024

Customer Service Executive

Local Clinic
06.2020 - 10.2020

Diploma in Hotel And Tourism Management - Hospitality Management

Educare Global Academy

High School Diploma -

B.E.H.S (1) North Dagon
Mya Thu San