Mya Thu San
Summary
Welcoming, personable individual with well-developed hospitality skills. Experienced Banquet Server always looking to surpass expectations and achieve excellence. Enjoy providing positive customer experiences through energetic interpersonal communication. Team player who works well with staff and supervisors to satisfy customers.
Overview
3
3
years of professional experience
Work History
Banquet Server
Marina Bay Sand
07.2023 - Current
Bartender Trainer
Marina Bay Sand
07.2023 - Current
- Cleaned counters, machines, utensils, and seating areas daily.
- Operated espresso machines and commercial coffee brewers to create beverages.
- Monitored food temperatures to comply with safety regulations.
- Minimized spoilage with proper use of first-in-first-out stock procedures.
- Trained and supervised new staff to enhance customer service skills and comply with food safety standards.
- Displayed calm and friendly demeanor when addressing and resolving customer issues and complaints.
- Elevated customer loyalty by using strong communication abilities to resolve customer problems.
Banquet Intern
Marina Bay Sand
07.2023 - Current
- Assisted with bussing tables and cleaning up spills.
- Monitored food and beverage supplies, assisting with restocking when needed.
- Delivered exceptional guest experiences through attentive service and quick response to issues.
- Answered customer questions about food and beverage items and assisted with menu selections.
Volunteer
Local clinic
06.2020 - 10.2021
- Reported patient requests, concerns, and other observations to staff.
- Provided support and companionship to patients in need of assistance.
- Provided administrative support by filing documents, coordinating charts and answering phones.
Education
Diploma in Hotel And Tourism Management - Hospility Management
Educare Global Academy
Singapore01.2024
High School Diploma -
B.E.H.S (1) North Dagon
Myanmar03.2020
Skills
- Communication
- Customer service
- Problem solving
- Food Preparation and Safety
- Guest Satisfaction
- Coffee and Tea Expertise
- Purchase Assistance
Languages
English
Advanced (C1)
Burmese
Bilingual or Proficient (C2)
Timeline
Banquet Server
Marina Bay Sand
07.2023 - Current
Bartender Trainer
Marina Bay Sand
07.2023 - Current
Banquet Intern
Marina Bay Sand
07.2023 - Current
Volunteer
Local clinic
06.2020 - 10.2021
Diploma in Hotel And Tourism Management - Hospility Management
Educare Global Academy
High School Diploma -
B.E.H.S (1) North Dagon
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