Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Timeline
Generic
Muthukumarasamy Gurusamy

Muthukumarasamy Gurusamy

Technical Operations Manager

Summary

Technical operations professional equipped with extensive experience in overseeing and managing new capability developments. Proven ability to lead teams effectively and drive operational success through collaboration and strategic planning. , with keen eye for detail and process improvement.

Energetic and detail-focused individual with knack for optimizing processes and managing operational workflows. Renowned for adaptability and commitment to delivering high-quality results. Possesses in-depth understanding of technical systems combined with strong analytical and problem-solving skills. Committed to driving efficiency and improving operational outcomes through innovative solutions.

Overview

44
44
years of professional experience
5
5
Certifications

Work History

Technical Operations Manager

Liebherr Singapore Pte Ltd
04.2023 - Current
  • Updated and published standard operating procedures (SOPs) using stakeholder, customer and employee input and feedback resulting in clearer and more useful instruction for users.
  • Fostered a positive work environment by cultivating open lines of communication among team members.
  • Developed and executed strategic plans for technical infrastructure upgrades, resulting in enhanced operational efficiency.
  • Mentored junior staff members, fostering a culture of continuous learning and professional development.

CMRO MANAGER

Fokker Services Asia Pte Ltd
06.2015 - Current
  • Company Overview: (Support Aircraft in hanger & 3rd party work)
  • Responsible for the growth of the CMRO shop
  • FAA accountable manager for operations & EASA Form IV holder
  • Provide component repair from aircraft in hanger and third party
  • Ensure financial targets and other agreed targets are met in all sections
  • Review working practice to ensure successful deployment of resources are met
  • Drive Continuous Improvement projects & enforcement of safety regulations
  • Keep employees motivated and organize appropriate training
  • Ensure key projects are established with robust plans
  • Monitor and investigate customer issues and establish good service level satisfaction
  • Work with departments heads to get the best performance from staff
  • Driving the business to increase profits
  • Reviewing and approving equipment needs
  • Pro-actively & continuously identify improvements opportunities in existing work methods & processes to maximize operational efficiency
  • Monitor logistic activities to give recommendations to ensure optimal cost-effective operations are met
  • Provide technical guidance, quotations and queries for repair and overhaul processes and out of scope repairs from customers and providing solutions for evaluation reviews with the OEM
  • Manage the implementation of new capability set-up, running the operations and engineering department in ensuring all work tasks, tooling and instructions are performed in accordance with provided technical data and substantiation of equivalent tools
  • (Support Aircraft in hanger & 3rd party work)

Repair Shop Manager

Liebherr Singapore Pte Ltd
04.2018 - 04.2023
  • Managed a motivated work force.
  • Expanded portfolio to take on shop management of Heat Exchanger in addition to current component shop.
  • Increased customer satisfaction by implementing effective lean strategies and providing exceptional operational turn times. (Ave at 98% service level)
  • Kept orderly and accurate accounting records by monitoring sales documentation.
  • Maintained safe working environment by enforcing adherence to safety protocols.

REPAIR SHOP MANAGER

Liebherr Aerospace
01.2015 - 06.2015
  • Company Overview: (Hydraulics, Plenum, Avionics, Bleed Air, Pneumatics)
  • In charge of a team of 50 personnel in leading the MRO operations to meet on- time delivery to operators/customers
  • Manage capacity/schedules to achieve On Time Delivery
  • Maximize utilization of manpower and careful evaluation of resource planning activities to optimize performance commitments
  • Responsible for meeting KPI's targets through motivating and developing staff
  • Responsible for meeting on time delivery, accountable for safety, quality, cost, delivery and resource planning
  • Continuous Improvement engagement, reduction of costs and improve quality and reduction of turn around times with improved customer satisfaction
  • Developing and managing project plans, monitor performance and drive the team in lean projects and improve turn around times, increase gross margin, efficiency and in meeting customer's expectation
  • (Hydraulics, Plenum, Avionics, Bleed Air, Pneumatics)

ENGINEERING MANAGER

Singapore Precision Repair & Overhaul Pte Ltd
10.1996 - 12.2014
  • Company Overview: (Hydraulics, Wheels & Brakes, Landing Gears & Processes)
  • Manage the development of new capabilities set-up, review & prepare budget and capital expenditure tracking
  • Project Management in planning, overseeing and implementation of 'New building expansion plan to cater for increased rework capabilities
  • Planning, allocation, costings budgeting and scheduling of projects
  • Extension of new repair and overhaul capabilities
  • Expansion and extension of plating and machining processes to cater for new capability developments and capacity for new increased capability and product line
  • Development of new capabilities beyond core capabilities
  • Developed intensive in-country capabilities to support RSAF military assets
  • Resident Kaizen Manager for development of Continuous Improvement Programmes and Lean Projects
  • Liaison with OEM for engineering concessions technical aspects and feedback
  • Liaison with Vendors on design and process specifications
  • Preparation of rework sheets for component repair, work packages for repair and overhaul
  • Product inspection and first article inspection
  • New capability study and set-up
  • Provide technical assistance for costings, marketing studies, proposals and quotations
  • Chemical analysis and maintenance of technical records for plating shop and design of jigs and fixtures for machining and special tools
  • Evaluation of test equipment, machines, tools & processes
  • Technical and warranty investigation and reports, provide customer support services and liaison between OEM and operator and conduct technical visits to operators
  • Liaison with vendors for sub contracted work
  • Review of CMM, Service Bulletins and Service Letters for updating and other quality functions including issuing of Certificate of Release to Service for Landing Gears, Hydraulics and Wheels & Brakes
  • Responsible and accountable for the day to day engineering functions, support S-PRO's operational needs and capability development for ST Aerospace as a group
  • In general, to provide to support the production lines in the day to day operations
  • Ventured into non-core areas outside of Landing Gears and Hydraulic components into 'Boeing' B747 Nacelles from marketing, costing, capability set-up right up to release to service
  • (Hydraulics, Wheels & Brakes, Landing Gears & Processes)

ENGINEER

Singapore Aerospace Manufacturing (SAM)
08.1996 - 10.1996
  • Company Overview: (Manufacture of Hydraulics Components & Landing Gears)
  • Engineering support for factory manufacturing operations
  • Responsible for BAe 125 landing gears built-up after manufacture
  • In charge of Landing gear workshop operations and set-up of hydraulic workshop and design of custom made test rigs for capability set-up of actuators and landing gears
  • (Manufacture of Hydraulics Components & Landing Gears)

RELEASE SIGNATORY INSPECTOR

AAR International Inc
02.1996 - 08.1996
  • Company Overview: (Hydraulics, Pumps, Pneumatics & Fuel Systems)
  • CAAS workshop signatory for Hydraulics, Pneumatics and Fuel systems
  • Evaluation for Capability Set-up
  • Authorized to release to service components under repair and overhaul for various Airworthiness Approvals
  • (Hydraulics, Pumps, Pneumatics & Fuel Systems)

SUPERVISOR

Dowty Aerospace
07.1990 - 12.1995
  • Company Overview: (Messier Services Asia -Landing Gears)
  • In charge of 10 personnel in leading the operations to meet on-time delivery to operators/customers
  • Detailed inspection reports, process writing, preparation of routing sheets, verification of technical data compliance, shop floor reports and managing the core functions of repair, replacement and overhaul of landing gears and related accessories
  • Liaise between commercial, logistics, planning, quality, shipping and the various departments during work in progress operations
  • Responsible for Product Verification and Final Assembly of Landing Gear during repair & overhaul
  • Manage capacity/schedules to achieve On Time Delivery
  • Process Writing, Auditing & Qualification of process specifications and final inspection of parts
  • (Messier Services Asia -Landing Gears)

SENIOR TECHNICIAN

SAMCO
04.1981 - 07.1990
  • Company Overview: (Singapore Technologies- Aerospace Engineering - Aircraft Maintenance)
  • Started off on a 3 year Aircraft Apprenticeship Programme /3 year Aeronautical Studies
  • On job training in various shops
  • Attachments to various aircrafts in hanger
  • Worked on modification of Structural/ Power plants & related systems
  • (Hydraulics, Pneumatics, Oil, Fuel and Mechanical)
  • In charge of a crew of 8 technicians
  • Approved Release Signatory for Airframe and Engine and related systems
  • Conducted VITB NTC II Course in Aircraft Trade Principles from July 1989 to September 1989
  • Worked on Prototype & Production Series Aircraft for A4 Upgrade
  • Awarded the Singapore Polytechnic, 'SAMCO book prize for outstanding academic achievement during the course of study in Aeronautical Maintenance Engineering
  • (Singapore Technologies- Aerospace Engineering - Aircraft Maintenance)

MACHINIST

Fujitech Singapore Pte Ltd
12.1980 - 03.1981
  • Machining of components & parts as per drawings & fabrication of tools & fixtures
  • Fabrication of Jigs & Fixtures

Education

Executive Certificate - Engineering Leadership

Nanyang Technological University
Singapore
04.2001 -

Bachelor of Science - Engineering Management

University of Western Sydney
Australia
04.2001 -

Certificate in Electroplating - Surface Treatment

Singapore Polytechnic
Singapore
04.2001 -

Diploma in Mechanical Engineering - Mechanical Engineering

Singapore Polytechnic
04.2001 -

Cert. in Aircraft Maintenance Engineering - Aeronautical Engineering

Singapore Polytechnic
Singapore
04.2001 -

Industrial Certificate in Metal Machining - Metal Finishing

Vocational Institute
Singapore
04.2001 -

Skills

Technical leadership

Accomplishments

Some of the Major Achievements include: Liebherr Singapore Pte Ltd: · Achieve consistent TRT service level above 97%. . Creation of in-house Bearing Repair procedures . In house local rework & piston modification vs local sub contracting. . Design of in-house test equipment . Locally source repairs vs sub con overseas . Process improvements & cost reduction vs Replace New . In development phase: Robotic Welding & use of smart technologies for leak detection. GKN Fokker: · Transformation of the CMRO workshop from negative 20% GM to positive 20% within three months. . Development of 1 man de-icing boot installation vs standard 3 man process. SPRO: · Awarded “Programme Excellence” for set up of Madrid Aerospace (MRO capability shop in Europe, Spain

in 2009, a landing gear MRO facility (Airbus)

. Set up a landing gear (Boeing) MRO capability shop in Asia, Singapore in 2010

. · Streamlined & enhanced/expanded the company’s in-house process capability and capacity development in:

Plating / Machining/ Grit blasting/ Shot peening, FPI / MPI / Nital Etch / Paint Shop.

· Set up in-country capabilities to support RSAF military assets locally.

Singapore Aerospace Manufacturing (SAM): . Achieved 30 % increase in revenue volume during second month of manufacturing operations in Oct 1996 Messier Services: . Achieved a 45 day turn around time for B747 landing gear ship set in April 1994. . Achieved 30 % increase in monthly revenue since taking over landing gear assembly department in June 1995

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Transformation of the GKN Fokker CMRO shop from negative 20% GM to positive 20% within three months.

· Various lean process improvements resulting in a reduction in direct repair labor hours by 10% to 25%.

· Patented a 1man boot installation fixture which reduces a 3man operation to 1 man only, savings of 60%.

· Developed new strategic business portfolios to cater for increased revenue for sustainability

· Achieved Year on Year growth by 40%

· Managed & achieved multiple achievements & recognitions in revenue turnover & repair volume output

within 6 months.

· Achieve consistent TRT service level above 97%.

· Created a highly motivated team which resulted in an increase in monthly revenue from USD 2.6 million to

above 3.0 million (15% increase)

· Commendation for “Innovation” in improving process efficiency and productivity improvements.

· Awarded “Programme Excellence” for set up of Madrid Aerospace (MRO capability shop in Europe, Spain

in 2009, a landing gear MRO facility (Airbus)

· Set up a landing gear (Boeing) MRO capability shop in Asia, Singapore in 2010.

· Streamlined & enhanced/expanded the company’s in-house process capability and capacity development in:

Plating / Machining/ Grit blasting/ Shot peening, FPI / MPI / Nital Etch / Paint Shop.

· Set up in-country capabilities to support RSAF military assets.

· Achieved 30 % increase in revenue volume during second month of manufacturing operations in Oct 1996

· Achieved a 45 day turn around time for B747 landing gear ship set in April 1994.

· Achieved 30 % increase in monthly revenue since taking over landing gear assembly department in June 1995

Certification

MPI- ASNT/NAS 410 Level II

Timeline

Technical Operations Manager

Liebherr Singapore Pte Ltd
04.2023 - Current

Repair Shop Manager

Liebherr Singapore Pte Ltd
04.2018 - 04.2023

CMRO MANAGER

Fokker Services Asia Pte Ltd
06.2015 - Current

REPAIR SHOP MANAGER

Liebherr Aerospace
01.2015 - 06.2015

MPI- ASNT/NAS 410 Level II

11-2011

FPI- ASNT/NAS 410 Level II

11-2011

NAS 410 Level II Nital / Temper Etch (UK NDT Consultant)

11-2011

FAA- Shot Peening Workshop - AMS-13165 & J442

02-2006

Executive Certificate - Engineering Leadership

Nanyang Technological University
04.2001 -

Bachelor of Science - Engineering Management

University of Western Sydney
04.2001 -

Certificate in Electroplating - Surface Treatment

Singapore Polytechnic
04.2001 -

Diploma in Mechanical Engineering - Mechanical Engineering

Singapore Polytechnic
04.2001 -

Cert. in Aircraft Maintenance Engineering - Aeronautical Engineering

Singapore Polytechnic
04.2001 -

Industrial Certificate in Metal Machining - Metal Finishing

Vocational Institute
04.2001 -

CAAS AME Papers Obtained: Airworthiness Authority Approval for Release Signatory - Landing Gears Hydraulics, Pneumatics, Bleed valves, Wheels & Brakes , Fuel Systems

10-1996

ENGINEERING MANAGER

Singapore Precision Repair & Overhaul Pte Ltd
10.1996 - 12.2014

ENGINEER

Singapore Aerospace Manufacturing (SAM)
08.1996 - 10.1996

RELEASE SIGNATORY INSPECTOR

AAR International Inc
02.1996 - 08.1996

SUPERVISOR

Dowty Aerospace
07.1990 - 12.1995

SENIOR TECHNICIAN

SAMCO
04.1981 - 07.1990

MACHINIST

Fujitech Singapore Pte Ltd
12.1980 - 03.1981

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Muthukumarasamy GurusamyTechnical Operations Manager