Mustafa Halidha
Summary
I am a Republic Polytechnic student specializing in the Diploma in Digital Design and Development, now seeking an opportunity to apply my strong organizational, communication, and administrative skills in an Admin Secretary role. With a solid foundation in digital tools, Microsoft Office, and attention to detail, I am confident in managing schedules, handling documentation, and supporting daily operations. My background in design and tech equips me to streamline processes, maintain clear records, and present information professionally. I am eager to contribute to your team by ensuring smooth coordination, timely support, and excellent service.
Overview
4
4
years of professional experience
Work History
Center for IT Service Design Intern
Nanyang Technological University
03.2025 - 08.2025
- Provided administrative support to the Deputy Director, including coordinating and scheduling meetings with internal and external stakeholders.
- Handled professional email communications, responded to student enquiries, and ensured timely follow-ups.
- Used Microsoft Office tools extensively, particularly Excel and Word, to prepare reports, manage data, and generate basic statistics.
- Assisted in the creation of presentation materials and internal communications using PowerPoint and Adobe tools.
- Maintained organized records of documents, meeting minutes, and project updates to support team operations.
- Gained exposure to live production support, observing backend operations including lighting, sound setup, and multi-camera coordination.
- Description
Service Ambassador
Certis Active SG
05.2023 - Current
- Demonstrated problem-solving skills and adaptability in handling customer complaints and concerns
- Attend phone calls and assist in clarifying their doubts in a professional manner
- Guides and educates citizens to navigate digital transactions
- Communicates effectively in English and is conversant in a second language
- Description
Camp instructor
Innotrek Camping
04.2023 - Current
- Exercised leadership and guidance with students, demonstrating patience and effective communication skills
- Maintained a positive, supportive approach with students
- Creating a bond with students for the camps
- Description
Cashier & assistant
Dunkin Donuts
08.2022 - 12.2022
- Handled transactions efficiently, ensuring accuracy and customer satisfaction
- Demonstrated friendly communication and customer-first attitude
- Fulfilling customer’s needs
- Description
Retail Assistant
Uniqlo
10.2021 - 11.2021
- Helpfulness on the sales floor, always ready to guide and assist with genuine enthusiasm.
- Patient and attentive, they navigate the aisles with customers.
- Equipped with product knowledge and a can-do attitude to solve any shopping dilemma.
- Description
Education
Diploma - Digital Design & Technology
Republic Polytechnic
07.2025
GCE O’ Levels - undefined
Yuhua Secondary School
01.2021
PSLE - undefined
Jurong west primary school
01.2017
Skills
- Technical Skills:
- Proficiency in Microsoft Office [Powerpoint, Excel, Word, MS Teams]
- Adobe Creative Cloud [Photoshop, Illustrator, and XD]
- Programming using Python
- Database Systems [MySQL workbench], MongoDB
- Web development [HTML, CSS, PHP]
- Skilled in creating user flows, prototypes, and wireframes to enhance overall user experience
- Critical Skills:
- Problem-solving mindset
- Organizational and Time management
- Attention to detail and aesthetic design sensibility
- Communication
- Technical Skills
- Initiative
- Attentive
- Professionalism
- Computer skills
- Multitasking and organization
Languages
English
Bilingual or Proficient (C2)
Tamil
Bilingual or Proficient (C2)
Timeline
Center for IT Service Design Intern
Nanyang Technological University
03.2025 - 08.2025
Service Ambassador
Certis Active SG
05.2023 - Current
Camp instructor
Innotrek Camping
04.2023 - Current
Cashier & assistant
Dunkin Donuts
08.2022 - 12.2022
Retail Assistant
Uniqlo
10.2021 - 11.2021
GCE O’ Levels - undefined
Yuhua Secondary School
PSLE - undefined
Jurong west primary school
Diploma - Digital Design & Technology
Republic Polytechnic
References
Available upon request
Awards
ERPSim Student Competition 2022 28 Nov 2022
Co-curricular Activities
Indian Cultural Club (Member) 2023 – Current Engaging with members to have a fun and fulfilling day. Showcasing our drama skills in front of the cca members Communicating and working at a club to showcase our work. Service-Learning Club (Member) 2022 - 2023 Volunteering in works to help others who are in need. Being kind and patient with the people that we are helping. Yuhua Secondary School (Class Leader) 2020 – 2021 Acted as a liaison between teachers and students, ensuring smooth communication and understanding of class responsibilities. Took charge of the class during teacher absences, maintaining order and supporting peers to stay on task. Demonstrated responsibility and reliability, assisting teachers with classroom organization and facilitating a positive learning environment. Stagewright Drama club CCA (Logistics leader) Jan 2021 – Dec 2021 Managed all logistics for the club, overseeing the inventory of props, equipment, and supplies. Organized and maintained the logistics room, ensuring that all items were returned, counted, and stored properly after use. Contributed to the club’s success by ensuring resources were readily available and in good condition, supporting efficient rehearsals and performances.
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