To The Human Resource Division APPLICATION FOR THE POSITION OF CENTRE MANAGER FOR CITY GATE Dear Sir, I would like to apply for the post of Centre Manager for City Gate and am pleased to attach herewith my curriculum vitae for Currently, I am successfully employed with CapitaLand Retail a member of CapitaLand Group as a General Manager, responsible for the smooth and efficient running of 5 shopping malls namely Tampines Mall, Bedok Mall, SingPost Centre, Lot One and Bukit Panjang Plaza. Besides, overseeing the leasing, marcom and operations department, my responsibilities also include the preparation of the yearly financial forecast, staff development and overall in charge of the Centre Management Team. My 36 years of experience in the field of Building Management, Retail and Offices has given me a great knowledge of managing both low and high-rise building. Being a results-oriented and determined person, I believe I have the necessary attributes to succeed in the position. My outgoing and gregarious personality will ensure that I will be an excellent team player. CAREER OBJECTIVE An accomplished team leader who seeks to join an established organization that offers opportunities to contribute to my Real Estate, Marketing, Leasing and Facilities experience towards the accomplishment of its business objectives. DBS Land PROFESSIONAL SKILLS SUMMARY More than 36 years’ experience in managing the full spectrum of building / property facilities maintenance (shopping mall, office, service apartments & factories) and operations including staff supervision and development; Analytical and resourceful leader who has managed a few commercial buildings and led several in daily operation of the assets Highly skilled in Operations and Facilities Management functions of retail properties including Asset Enhancement skills Have undertaken several complex projects, delivers and thrives in a competitive environment. Astute acumen in market dynamics and trend forecasts. Extensive hands-on experience in dealing with retail and F & B tenants and securing new and established brands to the positioning of the shopping centre. Proven track record in town and suburban malls in highly challenging retail climate and competitive retail environment. Strong Knowledge in opening, managing and enhancing of shopping malls which encompasses the following building and conservancy services (including outsourced service providers/ contractors’ administration): Building Facilities Engineering and Operations (Air conditioning & Mechanical Ventilation, Plumbing & Sanitary, Fire Protection/ Prevention, Electrical, Security and Car park Systems – including Electronic Parking & Parking Guidance Systems). Conservancy Services (Cleaning, Pest Control, Landscaping, Refuse Disposal, Security – Manpower Deployment/ Control). Excellent Tenancy Relation Management – Feedback/ Complaint, Handing/ Taking Over Of Premise, Fitting Out/ Renovation Works, Premise Re-Entry, Arrears Management & General Liaison; Meticulous Management of Income and Operational/Capital Expenditure (Capex) Budget/ Expenses; Minor/ Adhoc/ Improvement and Capex Works Administration; Insurance Matters/ Claims (by Tenant/ Public) Procedures; Unlocking the value of the malls space through Asset Enhancement Initiative Devise and Implement effective marketing plans through Marketing and Promotion Activities;