Murugesan Balakrishnan
Summary
Results-driven management professional with proven ability to lead teams to success. Strong focus on team collaboration, operational efficiency, and achieving measurable outcomes. Adept at strategic planning, process improvement, and fostering culture of accountability and excellence. Known for adaptability and consistently meeting changing organizational needs.
Experienced with team leadership, strategic planning, and operational management. Utilizes effective communication and organizational skills to drive project success. Track record of fostering productive work environments and achieving set goals.
Overview
19
19
years of professional experience
1
1
Certification
Work History
Manager (Security & Safety)
National Gallery Singapore
10.2018 - Current
- Understand security operations procedures, offering guidance and support to security officers, providing supervision of security officers during emergency situations and ensuring health and safety of premises and guests are maintained
- Manage the Operation in compliance with the site and Police Licensing's regulations and SOPs
- Interview and select manpower according to the needs, objectives, and policies of the company
- Deal with minor and major incidents and resolve security operational issues.
- Motivate and train the security officers to perform duties
- To assist in reviewing SOP etc
- To assist in conducting contingency exercises
- Ensure all SOPs, Standing orders and needed documents are in order
- Work closely with service providers to interpret needs and improve the quality of services offered.
- Conducted night audits.
- Managed contracted service providers.
- Responsible for contract renewals such as Nets, Singtel, Carpark/Walkie Talkie preventive maintenance etc.
- Responsible for Carpark Revenue audit.
- Managed several VIP visits.
- Managed Carpark Operations.
- Deputized in the absence of Assistant Director (HOD) for security.
- Deputized colleagues during their absence.
- Interviewing and Selecting Adhoc Security officers for events or other special works.
- Worked with local authorities pertaining to operations.
- Significant Contributions:
- Produced quality work in both operations and administration daily.
- Work closely with the Assistant Director to discuss the improvisation of several security procedures.
- Contributed significantly during car park audits which resulted in zero findings.
Chief Security Officer
DSO National Laboratories
04.2014 - 04.2018
- Assist Security Manager to plan, supervise and oversee the duties of agency officers as well as ensure the smooth running of the security operations and highlight discrepancies to Security Manager.
- Conduct security audit to ensure compliance of security policies and report findings to Security Manager.
- Assist the Manager to plan and oversee the overall resources such as manpower, equipment and car park request during events.
- Conducted OJT to for new hires to ensure their familiarization of site/security systems and procedures.
- Manage the car park smoothly despite the tight constraints on available lots.
- First in line to respond to various emergency situations such as fire alarm or intruder alarm activation.
- Plan and coordinate various fire drills together with Safety and Health Department.
- Work closely with internal and external contractors to ensure smooth sailing of security equipment and systems.
- Roster and Deploy in-house officers as per requirements.
- Significant Contributions:
- Produced quality work in both operations and administration on a daily basis.
- Work closely with Security Manager to discuss on improvisation of several security procedures.
- Contribute significantly during HRI audits from MOH even during unfavorable circumstances.
- Gather information from agency officers on the ground about daily work constraints and suggested various changes to the Security Manager for implementation.
- Coordinated several fire drill exercises and VIP events.
- Coordinated several trainings and exercises for In House Officers.
Security Executive
Henderson Security Services
01.2011 - 01.2014
- Lead and managed a team of security officers/supervisors.
- Deployed manpower in accordance to client's requirement.
- Conducted OJT for new hires.
- Reviewed and amended SOP for various sites in a timely manner.
- Investigate client's concerns and implemented security measures.
- Oversee the operations of several sites.
- Significant Contributions:
- Using knowledge and skills to take over several projects and implement security measures, policies and procedures for all to follow suit.
- Represented Operations Executive/Manager during meeting with clients and security audits.
- Represented the company as the P.O.C for both the client and security officers.
Warehouse Operations Technician 1
Advanced Micro Devices (AMD)
01.2007 - 01.2011
- Received, stored and distributed goods.
- Performed material transfers using SAP system.
- Packed and unpacked orders as and when required.
- Prepared receiving reports and miscellaneous paperwork.
- Coordinated collections of scrap materials.
- Significant Contributions:
- Played a part in shifting of warehouse to different location.
- Conducted OJT for several new hires.
- Participated in several audits.
Education
Degree, Double Major - Tourism and Events Management and Public Relations
Murdoch University
01.2020
Diploma - Events Management
Kaplan Higher Education Institute
01.2016
WSQ Diploma - Security Management
Apro Training Centre Pte Ltd
01.2014
Skills
- Effective team leadership
- Operational efficiency
- Project management coordination
- Strategic decision-making
- Complex Problem-solving
- Staff training and development
- Emergency preparedness
- Budget control
- Contract management
- Safety procedures
Accomplishments
- Contributed significantly during car park audits which resulted in zero findings.
- Reviewed Security / Carpark Operations and suggested various changes to the AD for implementation which improved operations.
- Coordinated and participated in several major events such as National Day and Formula 1 race
- Coordinated both day and night bomb sweeps for monumental events such as IISS Shangri-la Dialogue Dinner 2024 and NDP Parades successfully.
- Coordinated several organizational BCM and MCCY MAVE exercises.
- Implemented preventive maintenance contracts for several systems such as two – way radio system (Walkie).
- Coordinated and implemented vehicular route in/out of Gallery Carpark.
- Switched from Headcount based to Outcome based contract for the provision of Security Manpower Services successfully.
- Redesigned carpark complimentary tickets in accordance with Organization requirement.
- Executed the implementation of new barrier system project.
- Conducted security awareness training for staff.
- Recommended the installation of Nets Top Up machine.
- Successfully recommended the reduction of season parking rates for staff.
- Certified TOPSIS trainer with the ability and knowledge to train 800 staff over a period of 8 months.
- Certified Red Teaming Manager from Centre for Protective Security (SPF) with close to 30 exercises conducted.
- Managed a team and implemented counter terrorism prevention and detection through training plans and red teaming exercises.
- Mentored and trained new employees on company policies and procedures.
- Orientated and trained employees, encouraging confidence and helping individuals adapt faster to job roles.
- Assigned, prioritized, and delegated tasks and responsibility to departmental employees.
- Communicated plans and actions to meet departmental goals.
- Received TOPSIS High Commendation Award 2024.
- Received Safety and Security Watch Group Outstanding Individual Award 2024
- Reduced workplace safety or health hazards by enforcing work practices and procedures.
Certification
- Red Teaming Officer Course - Centre for Protective Security Singapore Police Force 2023
- Advanced Certificate in Workplace Safety & Health (Construction Elective) - NTUC Learning Hub 2023
- Psychological First Aid - Singapore Red Cross Academy 2023
- Advanced Tell-Tale Indicator Detection Course (TOPSIS) - Centre for Protective Security Singapore Police Force 2023
- BizSAFE Level 2 – Develop a Risk Management Implementation Plan - NTUC Learning Hub 2022
- Business Continuity Certified Planner - BCM Institute 2021
- Professional Presentation Skills Centre for Management Development 2015
- Fire Safety Awareness Course - NTUC Learning Hub 2014
- Advanced Certificate in Security Supervision - NTUC Learning Hub 2013
- Bomb Threat Management Specialist (BTMS) - NTUC Learning Hub 2013
Timeline
Manager (Security & Safety)
National Gallery Singapore
10.2018 - Current
Chief Security Officer
DSO National Laboratories
04.2014 - 04.2018
Security Executive
Henderson Security Services
01.2011 - 01.2014
Warehouse Operations Technician 1
Advanced Micro Devices (AMD)
01.2007 - 01.2011
Diploma - Events Management
Kaplan Higher Education Institute
WSQ Diploma - Security Management
Apro Training Centre Pte Ltd
Degree, Double Major - Tourism and Events Management and Public Relations
Murdoch University
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