SAP ERP
Muralidharan Ezhumalai
3PL Business Expert- Replenishment @ Hennes And Mauritz Sdn Bhd
Klang,10
Summary
Logistics operations with more than 9 years of experience developing project-relevant insights from information and research for strategic procurement. Strong capacity to deliver logistical support and inventory management. Energetic self-starter with excellent communication skills.
Overview
13
13
years of professional experience
4
4
Languages
Work History
3PL Business Expert- Replenishment
H&M Hennes & Mauritz
05.2022 - Current
- Streamlined logistics operations by implementing efficient processes and procedures.
- Implemented cost-saving measures in warehouse operations resulting in increased profitability.
- Contributed to the development of long-term strategic plans for the organization''s logistics and supply chain operations, positioning the company for future success.
- Coordinated cross-functional teams to address logistical challenges, ensuring seamless communication and collaboration throughout the organization.
- Identified areas for improvement in existing workflows, leading to streamlined processes that saved time and resources.
- Conducted thorough market analysis to identify opportunities for business growth within the logistics sector.
- Managed a team of logistics professionals, providing guidance and support for optimal performance.
- Negotiated favorable contracts with 3PL and freight forwarders, securing cost-effective solutions for the company.
- Mentored junior staff members, fostering a positive work environment conducive to professional growth and learning opportunities within the logistics field.
- Played an integral role in developing company-wide emergency response plans, ensuring swift action during unexpected disruptions or crises affecting supply chains or distribution channels.
- Improved inventory management through accurate tracking systems and regular audits.
- Developed strong relationships with other stack holder and suppliers to ensure smooth transactions and timely deliveries.
- Championed sustainability efforts within the logistics department, reducing waste output while maintaining operational standards.
- Facilitated on-time delivery of products by closely monitoring shipments from departure to arrival points.
- Developed logistical checklists to guide activities support.
- Delivered logistic support to leverage existing resources with cost-effective savings.
- Conducted audits to improve office logistics practices and procedures.
- Organized unit training operations and managed details when unit move was required.
- Managed inventory levels to verify availability of stock for store orders.
- Prepared and presented reports to management on logistics performance.
- Monitored and adjusted inventory levels according to demand.
- Strategized best methods and tactics for efficient storage and handling of materials.
- Identified opportunities for inventory reductions.
- Establish and periodically review the team achievement on Key Performance Indicators (KPI) relating to warehouse.
- Evaluated the effectiveness of implemented systems through post-implementation reviews, identifying areas for improvement and recommending enhancements to meet business objectives.
- Improved overall project efficiency by closely monitoring progress, identifying bottlenecks, and implementing corrective actions.
- Facilitated seamless integrations between new systems and existing infrastructure through careful planning and execution of data migration tasks.
- Completed physical inventory counts every month to maintain inventory accuracy 99% and above.
- Collaborated with team members to ensure timely completion of daily tasks, increasing overall productivity.
- Maintained a safe working environment, conducting regular safety trainings and adhering to warehouse protocols.
Logistic Executive
Al Futtaim Group (Marks & Spencer)
08.2020 - 04.2022
- Achieved and exceeded revenue goals and KPIs.
- Used SAP EWM to coordinate and monitor outgoing and inbound deliveries.
- Coordinated driver dispatch to accomplish daily delivery requirements.
- Coordinated international shipments, navigating complex customs requirements and ensuring compliance with import/export regulations.
- Co-ordinate with other stack holder (Merchandise, store operation teams, IT, and finance) teams to fulfill the business requirements.
- Prepare Budget for every quarter and track budgeting every month with actual spending.
- Prepare weekly and monthly Business review reports to management.
- Prepare quarterly actual operation cost and billing back to a business customer.
- Review weekly and monthly KPI with 3PL to continue business improvement.
- Involved SAP implementation and composite PO (purchase order) for SEA(MY&SG).
- Lead follow-up with IT team to resolve system concerns/issues.
- Analyze data to closely monitor performance and use data to implement improvements in 3PL operations.
- Responsible to monitor SAP inventory vs 3PL WMS inventory accuracy to match 99.96% as per SLA guidance
- Responsible to provide approval for Inventory Adjustment approval to 3PL based on SLA guidance.
Inventory Team Leader
Warehouse Logistics Net Asia Pte Ltd
11.2017 - 03.2020
- Maximized storage space utilization by implementing strategic organization methods and layout adjustments.
- Ensured accurate record-keeping by maintaining up-to-date documentation on inventory transactions and movements.
- Collaborated with other departments to address supply chain challenges, ensuring seamless communication between teams.
- Streamlined warehouse operations for increased efficiency and productivity through effective team management.
- Enhanced team performance through consistent coaching, training, and feedback sessions.
- Supported continuous improvement initiatives within the warehouse through regular analysis of workflows and implementation of best practices.
- Reduced stock shortages with proactive monitoring of inventory levels and timely reordering.
- Improved inventory accuracy by conducting regular cycle counts and addressing discrepancies.
- Developed strong working relationships with vendors and customers, enabling expedited resolution of any shipment discrepancies or quality concerns.
- Monitored and adjusted inventory levels to meet customer needs and demands.
- Managed team of 6 headcounts to perform Inbound and Outbound transactions.
- Managed inventory comprises of 97 customers with a total of 15,000 SKU's,170000 transactions.
- Participate in various SIT/UAT system implementation (WMS, ERP).
- Collectively achieve Key Performance Indicator (KPI) that was set by management.
Senior MIS Executive
Biforst Logistics
08.2016 - 10.2017
- Contributed to strategic planning sessions by providing critical business intelligence derived from detailed data analysis.
- Streamlined report generation for improved decision-making with efficient data extraction and analysis techniques.
- Collaborated with IT teams to ensure seamless integration of Oracle ERP11g and WMS tools and applications into existing company-wide systems.
- Implemented advanced analytics tools, enabling more accurate predictions of market trends and customer behavior patterns.
- Developed customized software solutions, resulting in streamlined operations and reduced manual workloads.
- Facilitated cross-departmental collaboration through effective communication of complex data insights to non-technical stakeholders.
- Led system training to meet information retention policy and government regulatory guidelines.
- Enhanced data accessibility by designing and implementing user-friendly BI dashboards.
- Prepare system implement document based on end-user suggestion and communicate with Oracle support team to create/modify function.
- Collaborated with other stack holder heads and developing personnel training templates.
Senior Operations Executive
Flipkart Warehouse
06.2015 - 05.2016
- Implemented robust risk management strategies to minimize potential threats to business operations.
- Streamlined operational processes by identifying inefficiencies and implementing targeted improvements.
- Championed quality control measures, resulting in improved products or services delivered to customers consistently exceeding expectations.
- Improved overall customer satisfaction rates by implementing new training programs for frontline staff.
- Established strong relationships with key stakeholders, ensuring long-term partnerships and mutually beneficial collaborations.
- Optimized resource allocation by conducting thorough analyses of financial data and performance metrics.
- Drove continuous improvement efforts across all aspects of business operations, fostering an environment of innovation and excellence.
- Led a team of professionals to successfully execute complex projects on time and within budget.
- Achieved significant business goals through strategic negotiations with vendors and suppliers.
- Developed and executed strategic plans to successfully achieve organizational growth targets.
- Leveraged technology solutions to improve operational efficiency, streamline workflows, and enhance decision-making capabilities.
- Introduced innovative inventory management techniques, resulting in optimized stock levels and reduced waste.
- Strategically coordinated operations according to objectives and capabilities, effectively allocating resources to meet demands.
- Performed statistical analyses to gather data for operational and forecast team needs.
- Collaborated on operational support tasks to achieve common goal.
- Trained and guided team members to maintain high productivity and performance metrics.
- Observed each employee's individual strengths and initiated mentoring program to improve areas of weakness.
Operational Executive
Safexpress Private Limited
04.2014 - 04.2015
- Enhanced customer service quality by implementing new protocols and monitoring team performance closely.
- Developed strong relationships with key stakeholders, fostering a culture of open communication and collaboration.
- Streamlined operations by implementing efficient processes and reducing redundancies.
- Spearheaded change management initiatives, helping employees adapt smoothly to new policies and procedures.
- Reviewed contracts thoroughly, ensuring compliance with legal requirements and protecting company interests effectively.
- Increased overall productivity by identifying bottlenecks and reallocating resources accordingly.
- Implemented risk management strategies to mitigate potential issues before they escalated into major problems.
- Led a high-performing team of professionals, instilling a culture of continuous improvement that yielded impressive results.
- Implemented data-driven decision-making strategies for better resource allocation and performance evaluation.
- Improved employee satisfaction, providing comprehensive training programs and clear career development paths.
- Negotiated favorable terms with suppliers, achieving cost savings without compromising on product quality or delivery timescales.
- Optimized inventory management to minimize stockouts and excess inventory, ensuring smooth operations.
- Introduced new methods, practices, and systems to reduce turnaround time.
- Set clear goals to monitor targets and offered real-time input on performance and motivation.
Logistics Transport Co-Ordinator
Deepasri Transport
07.2011 - 08.2012
- Enhanced customer satisfaction by resolving transportation issues promptly and maintaining open communication lines.
- Coordinated multiple transport projects simultaneously, achieving successful completion within deadlines.
- Established strong relationships with clients, resulting in repeat business and positive feedback.
- Ensured timely delivery of goods by closely monitoring shipment progress and addressing potential delays.
- Streamlined transport operations by implementing efficient route planning and scheduling techniques.
- Led regular meetings with stakeholders to provide updates on transportation activities, fostering transparency throughout each project''s lifecycle.
- Collaborated with cross-functional teams to identify areas for improvement in transportation processes, leading to increased efficiency and cost savings.
- Implemented robust safety protocols for transport activities, contributing to a reduction in accidents and incidents on-site or during transit.
- Prepare weekly and monthly billing to vendors for transportation services.
- Prepare Quotation for new vendor transportation requirements.
Education
MBA - Logistics And Supply Chain Management
Coventry University
Singapore, Singapore 04.2001 -
Master of Science - MCA Master of Computer Application
Hindustan University
INDIA 04.2001 -
Skills
Operations Management
Software
SAP WMS
Oracle ERP
WMS
MS Office
Timeline
3PL Business Expert- Replenishment
H&M Hennes & Mauritz
05.2022 - Current
Logistic Executive
Al Futtaim Group (Marks & Spencer)
08.2020 - 04.2022
Inventory Team Leader
Warehouse Logistics Net Asia Pte Ltd
11.2017 - 03.2020
Senior MIS Executive
Biforst Logistics
08.2016 - 10.2017
Senior Operations Executive
Flipkart Warehouse
06.2015 - 05.2016
Operational Executive
Safexpress Private Limited
04.2014 - 04.2015
Logistics Transport Co-Ordinator
Deepasri Transport
07.2011 - 08.2012
MBA - Logistics And Supply Chain Management
Coventry University
04.2001 -
Master of Science - MCA Master of Computer Application
Hindustan University
04.2001 -
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