Murali Murugan
Serangoon Village
Summary
Dynamic professional with a proven track record at Fairprice Group, excelling in customer experience enhancement and operational efficiency. Adept in cash handling and team collaboration, I consistently foster loyalty and drive repeat business. My strong communication skills and creativity in problem-solving contribute to achieving organizational goals effectively.
Overview
11
11
years of professional experience
Work History
Senior Retail Assistant
Fairprice Group
08.2024 - 08.2025
- Enhanced customer experience through effective assistance with product selection and inquiries.
- Maintained optimal inventory levels to ensure stock availability and accurate displays.
- Trained junior staff on customer service standards and operational procedures.
- Processed transactions with precision, ensuring accuracy in cash handling and register operations.
- Collaborated with team members to uphold cleanliness and organization standards in store.
- Cultivated relationships with regular customers, promoting loyalty and repeat business.
- Executed returns, exchanges, and refunds in compliance with company policies.
- Managed cash register operations accurately to support financial integrity.
Admin Executive
A-Tec Automotive Pte.Ltd
Singapore
03.2024 - 05.2024
- Expertly managed insurance claims and rental coordination as an Admin Executive within the Automotive sector.
- Streamlined workshop operations, ensuring efficiency and productivity.
- Executed fundamental administrative duties with precision and attention to detail.
Producer
360 Entertainment Productions Pte.Ltd
Singapore
10.2021 - 10.2023
- I was a Producer for a Dramas in 360 Entertainment Productions.
- My job scope was to do the planning for shoots, send proposals for Sponsorship, generate schedule for the shoots, communicate with the artists regarding the schedules, keep track of the budget, after production sit down in the post-production process and make sure the episodes deliver to the channel in time.
- I does adhoc jobs like creating elements(Photos & Videos) for social marketing, edit and package the episodes for submission.
Assistant Producer
360 Entertainment Productions Pte.Ltd
Singapore
05.2019 - 02.2021
- I was Assistant Producer for 2 Dramas in 360 Entertainment Productions.
- My job scope was to do the planning for shoots, send proposals for Sponsorship, generate schedule for the shoots, communicate with the artists regarding the schedules.
- I does adhoc jobs like creating elements(Photos & Videos) for social marketing.
Operation Customer Supervisor(Admin)
Chye Thiam Maintenance Pte Ltd
Singapore
02.2017 - 07.2019
- I was working as Admin for 2 years in Chye Thiam Maintenance Pte Ltd.
- My job scope was to handle public feed backs from NEA regarding the NorthEast Region's Cleanliness, will send the feedback to the ground workers and make sure the job is done.
- Then will response back to NEA once the job is done.
- Will generate Monthly reports to my higher supervisors.
- Also will arrange the logistics for the workers as well.
Warehouse Admin
ASM Pacific Technology
Singapore
11.2016 - 01.2017
- I was working as Warehouse Admin in ASM Pacific Technology.
- I was physically and mentally trained during this job as my Job scope was to prepare the Stocks for Shipment and also generate the Delivery Order.
Production Assistant
Mediacorp Pte.Ltd
Singapore
04.2014 - 09.2014
- I was a Production Assistant in Mediacorp Pte. Ltd.
- Was doing all the Logistic works and planning for shoots.
Education
Diploma - Interactive and Digital Media
Republic Polytechnic
Singapore01.2014
Skills
- Flexibility and adaptability
- Communication skills
- Work ethic
- Self-motivation
- Pressure management
- Multitasking ability
- Time management
- Adobe Photoshop proficiency
- Decision making
- Adobe Premiere Pro expertise
- Creativity and innovation
- Team collaboration
- Microsoft Office Suite proficiency
- Computer literacy
- Customer service excellence
- Quick learner
- Microsoft Excel expertise
- Microsoft Word proficiency
- Teamwork skills
- Creative problem solving
- Customer experience enhancement
- Operational efficiency strategies
- Adaptability to change initiatives
- Cash handling expertise
- Store operations management
- Friendly and helpful demeanor
- POS software proficiency
Languages
- English
- Tamil
Personal Information
- Date of Birth: 02/18/92
- Nationality: Singaporean
- Marital Status: Single
Timeline
Senior Retail Assistant
Fairprice Group
08.2024 - 08.2025
Admin Executive
A-Tec Automotive Pte.Ltd
03.2024 - 05.2024
Producer
360 Entertainment Productions Pte.Ltd
10.2021 - 10.2023
Assistant Producer
360 Entertainment Productions Pte.Ltd
05.2019 - 02.2021
Operation Customer Supervisor(Admin)
Chye Thiam Maintenance Pte Ltd
02.2017 - 07.2019
Warehouse Admin
ASM Pacific Technology
11.2016 - 01.2017
Production Assistant
Mediacorp Pte.Ltd
04.2014 - 09.2014
Diploma - Interactive and Digital Media
Republic Polytechnic
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