Muki Akbari
Summary
Results-driven management professional with a proven ability to lead teams to success. Strong focus on team collaboration, operational efficiency, and achieving measurable outcomes. Adept at strategic planning, process improvement, and fostering a culture of accountability and excellence. Known for adaptability and consistently meeting changing organizational needs. Experienced in multicultural environments, requiring effective communication and negotiation skills to implement cross-functional projects both internally and externally at Unilever. Enjoys networking and socializing to continuously learn new things. Passionate about traveling and exploring different cultures. Co-founder of the non-profit organization 'An-Nafi Scholarship,' providing financial support to underprivileged children from elementary school to undergraduate programs to improve their quality of life through education. Goal is to give these children more opportunities by supporting them financially in their educational journey.
Overview
22
22
years of professional experience
Work History
End to End SC Manager- SEAA & NEA
Unilever Asia Private Limited
03.2023 - Current
- Lead Supply Planning & Customer Service for Indonesia, Philippine, Singapore & Hong Kong markets with annual business value >=120Mn Euro for cluster market and >= 150 Mn Euro for the sourcing unit
- Lead the market teams to deliver key SC KPI's and >= 90% of customer service level
- Drive future capacity and stock issue as per monthly forecast average 2 Mn Euro
- Influence local company stock allocation decision
- Act as Supply Chain Business Partner to the Business Development Managers for the respective markets
- Provide customer service support for all Unilever International customers in specified markets from order to claim process
- Understand critical trade-offs in the extended Supply Chain
- Represent Unilever International in the upstream Supply Chain, building & maintaining relevant relationship with sourcing units to deliver high performance
- Understand customer's requirement and always seek to pro-actively improve deliveries and make both SC parties more efficient
- Manage Unilever International inventory hub operation in the region, responsible for stock life cycle and obsolete stock management of all UI SKU's
- Represent the UI within the wider PMU SC for Indonesia & Philippines
- Managed and motivated employees to be productive and engaged in work.
End to End Category Planning Manager- Masstige & Skin Care Category
PT. Unilever Indonesia
09.2021 - 02.2023
- OTIF 98% innovation plan (NPD, Promotion)
- Secure service level by 95% of E-commerce & Modern Trade
- Secure service level of itrust7 + detention by 96% for distributor trade
- Achieve (-1) DOH from last year
- Forecast Accuracy improvement 200 bps, Forecast bias +- 3.5%
End to End Category Planning Manager - Skin Care
PT. Unilever Indonesia
03.2021 - 08.2021
- Improve S&OP Process and enable key stakeholders in decision making through demand insights
- Ensure OTIF 98% Innovation Plan
- Secure Service Level 95% (Modern Trade, General Trade, E-commerce)
- Business Waste Reduction by 50% from last year
- Manage Inventory Level Target as per target
- Ensure forecast Accuracy>= 85% & Forecast Bias +-5%
- Lead Digital Transformation in E2E Category Planning
Customer Facing Manager - Modern Trade & E-commerce
PT. Unilever Indonesia
06.2018 - 02.2021
- Responsible of managing partnership with Modern Trade Direct Account (MTDA) & E-commerce accounts
- Maintain Service Level for MTDA accounts in >= 95%
- Drive & Lead Digitalization order process from manual into Electronic Data Interchange (EDI)
- Joint project collaboration with logistic of customers
- Drive and initiative platinum package blueprint for our key customers
- Drive digitalization to simplify work & improve employee productivity in terms of report visibility
- Create & develop KPI align with customer SC metrics
- Lead project of Master Data alignment to improve growth of sales (Alpha Centaury), Cotton Enhancement with Finance Team
- Lead & develop digital logistic project for Modern Trade channel with objective to provide customer experiences
Deputy Manager Logistic Transport Excellence
PT. Unilever Indonesia
10.2017 - 05.2018
- Initiate & develop digital logistic project for primary outbound, secondary outbound of retail network to reduce 50% of detention cost (General Trade Channel)
- Strategically analyses, develop and initiate tools for procurement operation, finance team to have end to end visibility
- Develop automation process for end to end (order- stock allocation, shipment plan- creation, tracing & tracking, received by customer of logistic claim) visibility with global team
- Develop KPI harmonizing for SEAA cluster with regional team to sustain gains & promote process excellence activities and continuous improvement culture
- Build relationships with key stakeholders in cross function to ensure they align to changes/improvements in processes
Ultra-logistic Lead for Indonesia
PT. Unilever Indonesia
01.2017 - 05.2018
- Lead Oracle Transport Management (OTM) implementation for Modern Trade accounts
- Drive & Lead process improvement into digitalize logistic
- Managing 30 people of 3PL team (China & Indonesia-based)
- Ensure shipment plan creation is released on time with 95% of load ability for primary outbound and secondary outbound
- Develop initiative in transport planning process deployment, capability excellence
- Defining & designing of cross corporate requirements for steering & optimizing of whole process
Assistant National Transport Operation Manager
PT. Unilever Indonesia
01.2016 - 12.2016
- Initiate transport alignment with warehouse activities in terms of truck scheduling (around 300 shipments/day)
- Managing 10 people as part of execution team (>=95% of actual GI shipments vs confirmed shipments by transporters)
- 10% service level improvement by implementing multi- pick, drop & fireworks scenario for lower load truck utilization
- Ensuring for transport ZERO -plan not shipped
- Develop transport operation visibility to support day to day activities
- Secure medium capacity plan & provide tactical capacity creation
- Managing of transporter compliance in terms of scheduling & planning system & physical transport operation to ensure vehicle utilization is already maximized and service level meet cost control management
- Ensure transport operation complies with both internal & external audit process
- Review and validate transporters in terms of negotiated tariff by procurement impacted to distribution costs
- Lead site transport & customer continuous improvement initiatives
Assistant Transport Development Manager
PT. Unilever Indonesia
11.2014 - 12.2015
- Lead transition management from manual process in SAP to the new transport management system in Oracle (OTM)
- Develop SOP for the stakeholder for new transport management system
- Coordinate required training for the user of OTM & related function which has impacted in terms of the whole process
- Set up and drive improvement of KPI transport
- Deliver saving performance of the new transport management system
- Driving continuous improvement through internal & external benchmark
Assistant Logistic Excellence Manager
PT. Unilever Indonesia
03.2013 - 10.2014
- Ensure to deliver weekly sales target aligned with sales & customer service team
- Driving standardized & centralized KPI Report
- Driving alignment KPI with 3PL
- Deliver year end & start up plan, festive plan
- Monitoring warehouse capacity in Indonesia for mid- & long term in 85% warehouse utilization
- Review logistic business process improvement
- Deliver several logistic projects covered national, regional and global projects (Margin Competitive Business Model, Demand Driven Unilever, Demand & Supply Reconciliation, Target Costing Benchmarking, East DC Project, Low-cost Business Model, Direct Dispatch Delivery)
- Deliver customer service & support topline delivery of the business
Assistant Distribution Planning Manager
PT. Unilever Indonesia
04.2011 - 02.2013
- Super user of Terra technology
- Project Lead Distribution Network Optimization Project
- Responsible of completeness and quality of DRP master data in APO
- Ensure stock transfer order in time executed by warehouse & transport team
- Develop STO loss tree, distribution loss tree improvement Case Fill & CCFOT (Customer Case Fill On Time)
- Manage stock distribution within 10 Distribution Centre in Indonesia
- Manage transition period during promo, launch, relaunch for Household, Oral Care, Laundry category
Production line supervisor lead
PT. Emteck Brothers
03.2003 - 02.2004
- Company Overview: Automotive spare parts supplier
- Output Reliability Monitoring 95%
- Quality Control Monitoring 97%
- OEE for each production line 75%
- RMPM inventory management
- Reduce business waste 20% from last year
- Automotive spare parts supplier
Education
M.Sc. - Logistic engineering
Duisburg - Essen University
02.2010
German Course - A1, A2, B1, B2, C1 Level to take DSH (Deutsche Sprachprüfung für den Hochschulzugang)
Dortmund University
09.2008
Mechanical Engineering -
Duisburg University
Duisburg, Germany02.2006
B.Sc. - Industrial Engineering
ITENAS (National Institute of Technology)
02.2003
Skills
- MS Office
- SAP R1P
- Oracle Transport Management (OTM)
- Ms Project
- Anaplan
- Sales Force system
- Power BI Dashboard
- Team Leadership
- Time Management
- Complex Problem-Solving
Personalskillsandcompetences
1. CEO Award, 09/01/24, Driving project infinity saving
2. CEO Award, 05/01/24, Driving superior customer service and delight in Philippine
3. CEO Award, 03/01/24, Driving strong service and growth for Vaseline Lip in Philippine
4. CEO Award, 2023, Work & win together for a new site as the source of growth
5. VP Supply Chain Award, 2013, Create sales tools monitoring for CS, Log & Factory
6. VP Supply Chain Award, 2017, Drive and lead OTM, Control Tower & Digital Logistic project implementation
Languages
Indonesian
Bilingual or Proficient (C2)
English
Advanced (C1)
German
Upper intermediate (B2)
Timeline
End to End SC Manager- SEAA & NEA
Unilever Asia Private Limited
03.2023 - Current
End to End Category Planning Manager- Masstige & Skin Care Category
PT. Unilever Indonesia
09.2021 - 02.2023
End to End Category Planning Manager - Skin Care
PT. Unilever Indonesia
03.2021 - 08.2021
Customer Facing Manager - Modern Trade & E-commerce
PT. Unilever Indonesia
06.2018 - 02.2021
Deputy Manager Logistic Transport Excellence
PT. Unilever Indonesia
10.2017 - 05.2018
Ultra-logistic Lead for Indonesia
PT. Unilever Indonesia
01.2017 - 05.2018
Assistant National Transport Operation Manager
PT. Unilever Indonesia
01.2016 - 12.2016
Assistant Transport Development Manager
PT. Unilever Indonesia
11.2014 - 12.2015
Assistant Logistic Excellence Manager
PT. Unilever Indonesia
03.2013 - 10.2014
Assistant Distribution Planning Manager
PT. Unilever Indonesia
04.2011 - 02.2013
Production line supervisor lead
PT. Emteck Brothers
03.2003 - 02.2004
German Course - A1, A2, B1, B2, C1 Level to take DSH (Deutsche Sprachprüfung für den Hochschulzugang)
Dortmund University
Mechanical Engineering -
Duisburg University
B.Sc. - Industrial Engineering
ITENAS (National Institute of Technology)
M.Sc. - Logistic engineering
Duisburg - Essen University
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