Proven track record of enhancing customer satisfaction and streamlining operations, as demonstrated at Foodpanda. Skilled in optimizing delivery routes and maintaining punctuality, coupled with a strong commitment to safety and professionalism. Excelled in teamwork and multitasking across roles, significantly reducing order processing times and increasing sales targets and effective communication.
Hi, I’m
Muhd Syahindra Indra
Summary
Overview
6
years of professional experience
Work History
Foodpanda
Delivery Rider
03.2021 - Current
Job overview
- Handled cash transactions accurately while collecting payments upon delivery completion.
- Reduced delivery times by effectively planning and optimizing routes based on traffic conditions and distance.
- Enhanced customer satisfaction by ensuring timely deliveries and maintaining clear communication throughout the process.
- Increased positive feedback from customers by providing exceptional service during pickups and dropoffs.
Shopee
Warehouse Worker
07.2022 - 08.2023
Job overview
- Loaded, unloaded, and moved material to and from storage and production areas.
- Maintained clean workspaces by enforcing strict housekeeping guidelines for storage areas, dock bays, and equipment zones.
- Reduced order processing times with streamlined picking, packing, and shipping procedures.
KFC
F&B
02.2019 - 02.2020
Job overview
- Demonstrated exceptional multitasking abilities, managing multiple tables simultaneously without sacrificing service quality.
- Exceeded monthly sales targets by suggesting popular menu items and promoting daily specials to guests.
- Ensured proper cash handling procedures were followed, maintaining accountability for all transactions processed during shifts.
- Promoted positive work culture through active participation in team meetings and events, fostering a collaborative environment.
Education
ITE College WestSingapore
NITEC from Mechanical Technology Engineering
02.2025
University Overview
Skills
- Professionalism and courtesy
- Reliability and punctuality
- Safety
Languages
English
Upper intermediate (B2)
Malay
Bilingual or Proficient (C2)
Timeline
Warehouse Worker
Shopee
07.2022 - 08.2023
Delivery Rider
Foodpanda
03.2021 - Current
F&B
KFC
02.2019 - 02.2020
ITE College West
NITEC from Mechanical Technology Engineering
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